CAR RENTAL REVIEWS ON ASAP AT DON MUANG AIRPORT, DMK

ウォシャー液が殆ど入っておらず水道水を自分で補給しました。 また、ウォシャー液の出口が詰まっているのか出が悪く霧状の水が出るのでフロントガラスが綺麗になるまで時間を要しました。

Good service

Fast respons

The female staff at the counter was friendly and smiled. The male staff checked the car thoroughly before and after handover. I drove carefully and the car was in good condition.

The car already drove 99000km when I rent it, But the car condition was totally fine. Engine, Interior... fine. 13 months ago, I rent the same category car from ASAP. Then, ASAP gave mineral water and small bag... I remember it, so I did not buy any drink at Don Mueang airport...But at this time... I should had bought some drink before pickup. Mai pen rai.

Staff is helpful and prompt

Like: Staff is very efficient and friendly. Both pick-up and drop-off time are 5 mins or less. Pick-up and Drop-off point is located within 1 min from ASAP counter. I expected far away because Don Mueang airport is a busy airport.
Dislike: Not about ASAP car rent company. Don Mueang airport where I picked up and dropped off is too busy and not spacious for car park, and trafiic direction sign is unclear... I am sorry again this is not about ASAP car rent company.

Like: Collecting the car took little bit longer but the car was in excellent condition. Low mileage & exactly the same car that i requested. it was a great drive & value for money for this very new car.
Dislike: There as no instruction from the booking where the car rental booth was & it took me sometime to find it

Good!

Like: Easy to find desk

Professional service. Easy to communicate via English.

Fast and easy through the app.

Car was good, but had smoke smell Oil warning light came on, response from help center was to not answer or put the phone down Staff did not speak any English which was an issue

Great Service

Price drop reminder

It would be great if there were Chinese service.

Good staff

Very quick in resolving issues