The location is easy to find. After exiting Don Mueang Airport, you can see a row of car rental counters. The staff at the counters are middle-aged men and women who provide serious service without upselling additional expenses. An older gentleman checked the car and helped with the luggage.
Pickup: The procedures took over 20 minutes as the staff's English was very poor, making communication difficult. Additionally, other staff members were aggressively selling additional insurance.
Returning the car: The location was very hard to find, so I had to park nearby and wait for someone from the rental company to drive it. The middle-aged, slightly overweight man who helped claimed there was a scratch on the car, which was already there when I picked it up, and charged me 1500BHT. Due to time constraints, I initially paid him 300 RMB to avoid missing my flight, but later returned to confront him and the staff. The man had not reported the payment to the company, and it was clearly an attempt to pocket the money. After some discussion, the duty manager returned the 300 RMB to me.
Tips: Ensure you record the car's condition when picking it up and video any discussions if issues arise.
The wait time was very long, there was no upgrade to a better model, UnionPay cards were not accepted, it was not a self-service pickup, there was no Chinese service, it was not available 24/7, there was no free shuttle service, no door-to-door service, not a self-service drop-off, and there was no nearby gas station, plus there were attempts to upsell.
The car rental staff was waiting for my return at 4 AM; however, the QEEQ Don Mueang Airport return navigation address was incorrect. I started driving at 3:50 AM; the incorrect navigation address kept leading me around the airport. I eventually had to pay 200 Baht for a motorcycle taxi to guide me to the airport's paid parking lot to return the car.
In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Planning to rent a car on your next journey? Subscribe to Get $100 coupons for new users！
Please enter a valid email address
Know our privacy policy - you can easily unsubscribe any time!
This site uses cookies. By continuing to browse the site, you are agreeing to our use of cookies. You can disable cookies at any time within your browser settings.OKRead More
Customer Service
Bard Collins
-
-
-
-
View more >Firdhaus
-
-
-
-
View more >Carol Bach
-
-
-
-
View more >May Juliana
-
-
-
-
View more >Enid I.
-
-
-
-
View more >Vic Ezekiel
-
-
-
-
View more >Channing Dick
-
-
-
-
View more >Irma Houston
-
-
-
-
View more >Griselda Eddie
-
-
-
-
View more >Car hire Companies AT Don Muang Airport, DMK
Pay for Car Rentals with Crypto