The pickup process was really fast. Staff gave useful information about the car.
About QEEQ:8.0/10
Good app! Please, consider making more deal with other partners apart from providers in airport to expand the business and accessibility for someone who is not renting from airport area.
This car rental was split into three segments. On the first day, the car seat was infested with ants upon arrival. I contacted customer service and got a replacement promptly. On the second rental, the next day, the air conditioning stopped working, so I returned it for another car. The third car's seats were full of stains. The overall experience was mediocre. Although I can't expect much for a daily rate of over 100 yuan, the rental quality was far inferior compared to what we have in my country. I recommend choosing another company.
At Don Mueang airport, it's best to have signs directing to the car pick up location. The counter is across the street, and you need to find the entrance of the Amari Hotel to know where the Europcar counter is. This wastes travelers' time, so I hope it can be improved.
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