ASAP CAR RENTAL REVIEWS

Satisfied, the staff patiently explained every detail! They even specifically directed us to a nearby gas station, so we avoided the charges for returning the car without a full tank!

Very satisfied

The car that I rented is a Toyota Yaris Ativ, I didn't expect them to give me an old year Yaris Ativ, and there is no parking sensor on this vehicle. However, the car's condition so far so good. I was late to return the car as I needed to drive 2.5 hours from Hua Hin to Bangkok. The staff can't stop calling me and telling me I need to pay the extra charges. I already told her I have no problem paying extra fee, but still receiving their call on the road. So annoying.

The car has a huge luggage storage, but the pick up point is a bit difficult to find

The staff who attended to us were very friendly and polite.

Very satisfied. The car was very new with only 300KM on display. The interior was very clean, almost like new.

ASAP doesn't have a dedicated counter at the airport. Go to the information desk at the Phuket domestic terminal and ask the staff to contact ASAP personnel. Even though it's a small company, their service attitude is very good. Overall, it's acceptable.

新車でした！スマホとカーナビが接続できて快適なドライブ！

値下げプロテクターは機能せず。

Car was older than expected.

It can be a bit tricky to locate the pick up counter if you are an international traveler as the counter in inside the domestic arrival hall. Locate the information counter in the domestic airport just beside the international airport to start with.

I am very satisfied with the overall service. The customer service arrived within five minutes of contacting the information counter. The parking lot is right across from Gate 3 of Phuket Domestic Terminal, very close, and staffed at all times. After returning the car, the staff even took us to the International Terminal. The extra cost for a delayed return is transparent.

It was alright, but the staff's English was not very good.

Very efficient throughout the car pick-up and drop-off process. Very good customer service in the counter and the car park. A pleasant journey.

A very good car rental platform. easy to handle . Good price with price-drop protection. Excellent.

Note: It wasn't a Sienna, but a seven-seater Fit.

Excellent, they provided a brand new car. It's very convenient for a family trip.

Excellent, the car was brand new, with only 200 kilometers driven.

English are hardly to understand. Improvement are recommended

Very satisfied, no issues at all

At Phuket Airport Gate 2, since there's no dedicated counter, you need to call the staff to come and assist. If your English isn't good, you may need help from Thai service staff to make the call.

Very good, even includes a phone holder and charging cable.