CAR RENTAL REVIEWS ON ALAMO AT ZURICH AIRPORT, ZRH

Picking up the car at the airport was very convenient, and the vehicle was very new! There were no issues at all! Renting a car was very reliable!

They do not accept Chinese driver's license or notarized translation documents from domestic notary offices. They claim to only accept international driving permits.

Renting a car in Switzerland is really convenient. There are clear signs at the airport showing you where the CAR RENTAL area is. Returning the car is also easy with clear signage indicating where to go—just drive back to the airport.

We arrived late and were greeted by an Asian girl who was very friendly. She upgraded our vehicle for free.

Received a traffic violation locally and had to pay it myself. The rental company does not provide the service to pay it on behalf of customers!

Very efficient. I already purchased full insurance, and there were no additional sales pitches. They even drew the pick-up and drop-off routes on paper, which was helpful.

I booked a GULF model on the Zuzuche website, but ALAMO informed me that this model was unavailable at pickup and offered a different model instead. They also required a €2000 insurance deposit (even though I had purchased comprehensive insurance on the Zuzuche site). I don't understand why. It's been over ten days since I returned, and the €2000 deposit is still frozen.

Fairly quick and smooth

1. Took the car away early and didn't return it; 2. Multiple contact attempts were ignored; 3. Both parties shifted responsibility without resolution; 4. Poor vehicle quality, had a flat tire and no spare tire; 5. Charged the full amount in advance, but didn't provide a car for the last 5 days, and nobody addressed this issue to date.

Like: very satisfied, received much better car than ordered, without notorious traps, good and friendly staff.