CAR RENTAL REVIEWS ON ALAMO AT HARRY REID INTERNATIONAL AIRPORT, LAS

Fairly convenient, but there are too few locations. Previously rented a Mustang, but later had to switch to a Dodge because there wasn't enough room for luggage. Had to go to the airport for the switch, which was a bit inconvenient.

Reliable, and reviews are quite high.

The Alamo sales representative insisted that we buy additional personal liability insurance, saying that our package did not include it. We went back and forth for over an hour. Later, we carefully looked at the car rental receipt and saw that it did include the additional insurance (though only the state's minimum coverage). We discussed this with the manager on duty and had them sign. Surprisingly, they then said, 'You can choose to buy this insurance if you want.' In conclusion: we were initially misled into buying it, but then we got a refund. It was a very unpleasant experience.

The sales pitch was pretty intense, and I ended up declining everything, which didn't feel great. However, the young guy who helped me with the car was nice and provided excellent service. He even upgraded me to a new QX70 for free.

The store was satisfactory, but Alamo's customer service did not have Chinese-speaking staff in case of an accident. This caused a lot of stress and made communication difficult.

Did not acknowledge the third-party liability insurance shown on the rental site.

Why was I double-charged after paying in full when making the reservation? When I went to the car rental office in the US to pick up the car, I had to pay the full amount again. The car rental website charges the full amount automatically from the bank at the time of booking, not upon pick-up. The time in between should be enough for the rental website and its US partner company to communicate and process the payment as per their agreement. However, when I arrived at the office to pick up the car, I was charged again.

They did not acknowledge the third-party liability insurance that was shown as included on the Zuzuche website. Even though I paid the full amount when booking on Zuzuche, I was charged the full amount again by the American rental location Alamo.

Charged twice multiple times: Paid the full amount on the app when booking, then charged the full amount again by Alamo at the rental location in the US.

Not bad, the price is probably the most affordable.

Near Las Vegas McCarran International Airport, there is a dedicated Rent car & Return area with a free shuttle bus connecting to the airport every 5 minutes throughout the day, which is very convenient. Inside the reception hall, different car rental companies have their counters, which are easy to identify. Alamo's counter is on the far left with three service desks. The staff is very warm, patient, and professional.

The only company that required me to show a translation document and tried to upsell insurance and GPS. After rejecting the upsell, they said that the Grand Cherokee I booked all came with GPS and I had to choose another SUV. It didn't feel as good as Sixt.

The efficiency at the rental office is not great, and the paperwork takes a bit long. But once it's done, picking up the car is quick, with a dozen cars of the same class to choose from, all in good condition.

They added services I didn't need. The GPS was advertised as free on the rental website, but it wasn't actually free.

This seems to be the most popular car rental company since its line had the most people. However, they are very efficient, and it didn't take long to get served.

The process at the San Francisco airport branch was quick and straightforward. I booked an RV4 or Ford Escape class vehicle, and the pickup was very flexible—you could choose the car yourself in the garage. I opted for a JEEP, which was actually an upgrade at no extra charge since I had purchased the best insurance. On the third day in San Francisco, my car window was broken, and items were stolen while inside Golden Gate Park. After filing a police report, I contacted the rental company and immediately returned the car without any additional paperwork. The service was prompt and customer-friendly.

Affordable prices, relatively new cars. The pickup and drop-off locations are far from the airport, but there is a shuttle bus service.

The rental company's attitude was very poor. They were not proactive in communicating, and the price hikes were arbitrary with no standard pricing system.

Pretty good, no hard selling!

Alamo and other rental companies are located at the Las Vegas airport car rental building, about a 10-minute ride on a free shuttle bus. The office is large, and since we arrived close to midnight, there was no queue. Two counters were open, and we quickly completed the rental process. With the rental confirmation slip, you can take the escalator to the parking lot. There was only one car left in the booked category, and the staff let us choose any car from the higher category, but we didn't need a larger vehicle, so we took the only one available, which was very new with only 8000 miles on it. Returning the car was super quick, taking less than a minute, just a check to see if the tank was full. The rental building is only a 2-minute drive from South Las Vegas Outlets and a gas station, very convenient!