CAR RENTAL REVIEWS ON ALAMO AT SALT LAKE CITY AIRPORT, SLC

Good, convenient service at the airport.

I've rented from Alamo many times and I'm always satisfied. The staff at the Salt Lake City branch are very friendly and never push insurance. The first car I got had some tire wear, but the staff quickly got me a Malibu with only a bit over 200 miles from National. The service is really excellent.

The charges are very clear, which is great

This time I rented a car at Salt Lake City Airport to visit Yellowstone for a week. I booked a mid-size SUV and got a Chevrolet EQUINOX at pickup. The car is quite large, comparable to a Highlander. Even though I couldn't choose, I was quite satisfied as the odometer showed only over 3000 miles. Drove around Yellowstone for a week, and the car was in good condition with excellent performance on overtaking. A $75 deposit was held at pickup. Returning the car was very convenient, just drove to the airport garage, a young lady came to inspect, scanned the barcode, and printed the receipt. I had refueled before returning, and the deposit was refunded immediately. Overall, the experience was very convenient, the car was in good condition, and QEEQ's website was very user-friendly with prices cheaper than booking directly on US sites, highly recommend.

The Salt Lake City rental center is right outside the airport, which is very convenient. There's no need to take the light rail or a bus.

I was pleasantly surprised to be given a very large car, super cool.

The store staff were friendly and efficient. There were no unnecessary upsells, and they directly gave us the rental car.

Good

In Salt Lake City, Las Vegas, and Los Angeles airports, I got cars that had only driven 2000, 3000, or 5000 miles.

Just okay. Not as good as the online reviews. A bit disappointing, the car wasn't clean.

Quite worry-free and the procedures are simple.

Maybe they didn't have the model I reserved, so they upgraded me to a small Ford 4WD SUV for free. Thumbs up for that!

The car was in good condition, service was great, no hard selling, easy pick-up and drop-off.

Picking up and returning the car was straightforward and quick. Very convenient and satisfying.

Great service. The car we reserved couldn't charge, so they upgraded us to a large SUV, making our Yellowstone trip very enjoyable.

Lack of Chinese language service

The car was not easy to drive. It lacked power for uphill driving and overtaking.

Renting a car at Salt Lake City Airport was very convenient, right at the airport exit. After completing the paperwork at the counter, the staff gave us the keys and told us the parking spot number, and we went to the rear parking lot to get the car ourselves. They also provided a damage report for the car, informing us that if we found any issues upon inspection, we could contact the staff in the parking lot to correct them. The staff asked if we wanted to add roadside assistance insurance. Since we were told that we would get a brand new car with only 4000 miles on it, and our rental fee already included comprehensive insurance, we felt it was unnecessary to add any extra coverage (which proved to be correct, as the trip went smoothly and the car was in excellent condition).

The SUV provided by Alamo was in good condition and had only been driven for over 20,000 kilometers. The service was good, renting the car was convenient, and the return process was simple. All of this was unexpected.

The car is right at the airport parking lot, super convenient.