They overcharged during the return process, which was not great. However, QEEQ helped to resolve it quickly. Reminder to check the bill when returning the car.
Overall satisfactory, but it seems the insurance bought domestically is not recognized abroad. In case of an accident, you have to contact the domestic platform to resolve it.
Booked through QEEQ platform, applied for a translation in advance, and bought full insurance. At the counter, they only charged a 1-dollar deposit. Reserved a Toyota Corolla, but it wasn't available at pickup. The staff casually pointed to a nearby Hyundai Venue, which was new, and there was no extra charge, so we took it. Full tank on pickup and return. Noticed a scratch on the right door at pickup, took photos according to the guidelines. Return was smooth with clear signage. Rented for 3 days to visit Banff; couldn't make it to Jasper due to the wildfire.
The Calgary counter provided a car of a lower category! They even tried to persuade me to pay extra for an upgrade! Fortunately, I had not left yet and realized the scam in time. I returned to the rental point and after some discussion, I got the correct car. However, it still affected my schedule.
This is my second time renting from this company. The first time was in Toronto, where they had a service counter at the airport, making both pickup and drop-off very easy.
This time, I upgraded the vehicle at the counter to an SUV, which came with a very useful GPS.
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