Booked through QEEQ platform, applied for a translation in advance, and bought full insurance. At the counter, they only charged a 1-dollar deposit. Reserved a Toyota Corolla, but it wasn't available at pickup. The staff casually pointed to a nearby Hyundai Venue, which was new, and there was no extra charge, so we took it. Full tank on pickup and return. Noticed a scratch on the right door at pickup, took photos according to the guidelines. Return was smooth with clear signage. Rented for 3 days to visit Banff; couldn't make it to Jasper due to the wildfire.

Great service, short wait time.

There were a lot of people when picking up the car, so I waited for a while. I found out it was an Audi A4 instead of the Cadillac I wanted, but the performance was great for the few days I drove it. Returning the car at the airport was very quick. Overall, it felt good.