Very dissatisfied. Without informing me, a fee was suddenly charged after 3 days, claiming the fuel tank was not full, even though it was only one bar short. Charged over 170 CAD which is very unreasonable. Poor user experience. The car was not the one I selected; each car has a different price. I specifically wanted an American car but got a Korean one. How is the price difference calculated? Seems suspicious.
Picked up the car at 8 AM. The Calgary airport branch wasn't busy, no queues, paperwork was processed quickly without pushing any insurance. Very satisfied.
The car pick-up was quite good. They knew we had already purchased insurance and did not push us to buy more.
However, during the drop-off, we were in a hurry to catch a flight and did not check carefully, resulting in an extra charge of around 10 Canadian dollars.
I originally booked the most expensive full-size Jeep, but was given a Chevrolet Equinox instead. I thought they were the same class so I didn't mind. After returning home, I found out that the Chevrolet Equinox sells for only a bit over ten thousand dollars domestically. If I had known, I would have booked a much cheaper small-sized SUV!
Our trip to Canada and the USA included 14 days of car rental, 7 days in Vancouver and 7 days in Calgary. The 7-day Vancouver car rental review has already been completed and submitted to QEEQ. The Calgary rental experience was smoother and more proficient due to the prior practice in Vancouver. Remarkably, ALAMO only charged CAD 204 for the 7-day rental in Calgary and waived the deposit, showcasing their generosity. Of course, we remained diligent in safe driving and strictly adhered to traffic regulations to return the car in perfect condition and honor ALAMO's trust and friendliness.
The Calgary counter provided a car of a lower category! They even tried to persuade me to pay extra for an upgrade! Fortunately, I had not left yet and realized the scam in time. I returned to the rental point and after some discussion, I got the correct car. However, it still affected my schedule.
This is my second time renting from this company. The first time was in Toronto, where they had a service counter at the airport, making both pickup and drop-off very easy.
This time, I upgraded the vehicle at the counter to an SUV, which came with a very useful GPS.
Very convenient, but we had to wait a long time to get the car. People who arrived later than us got their cars first. We were constantly asked to wait with no explanation.
In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Planning to rent a car on your next journey? Subscribe to Get $100 coupons for new users！
Please enter a valid email address
Know our privacy policy - you can easily unsubscribe any time!
This site uses cookies. By continuing to browse the site, you are agreeing to our use of cookies. You can disable cookies at any time within your browser settings.OKRead More
Customer Service
Maggie Barnard
-
-
-
-
View more >T.Slater
-
-
-
-
View more >Warner Sassoon
-
-
-
-
View more >Leila Tommy
-
-
-
-
View more >Wordsworth Alcott
-
-
-
-
View more >Dana Haywood
-
-
-
-
View more >Iris Gallup
-
-
-
-
View more >M.Matustik
-
-
-
-
View more >Maria Felix
-
-
-
-
View more >-
-
-
-
View more >Truman Colclough
-
-
-
-
View more >n.takeshi
-
-
-
-
View more >Rosemary Godwin
-
-
-
-
View more >Grover Gabriel
-
-
-
-
View more >J.Cabrera
-
-
-
-
View more >Tyrone Kelsen
-
-
-
-
View more >Greet
-
-
-
-
View more >Marico Wagner
-
-
-
-
View more >Elsie Agnes
-
-
-
-
View more >Vic Tobias
-
-
-
-
View more >Car hire Brands Ranked In Calgary
Pay for Car Rentals with Crypto