CAR RENTAL REVIEWS ON ALAMO IN SAN JOSE

The service was not excessive but quite adequate.

Fast service, good customer care, no hidden charges.

Great experience, convenient and fast.

Very friendly and convenient. They tried to sell insurance, but dropped it once we declined.

Friendly

Pretty good. The location is prominent, the service is enthusiastic, and the car is in great condition.

Very good, the vehicle was in excellent condition with a wide range of choices.

Very good!

Very good

The car rental process was smooth. At the parking lot, a lady introduced Sonatas, Optimas, and Camrys to choose from. I wanted to drive a Fusion, so I asked if there was one available. She said she would check for me. After a while, she brought a 2015 Fusion. The car had about 14,000 miles on it and was in relatively new condition. Returning the car was also smooth; I drove into the parking lot, left the keys under the front windshield, and someone came over to print a receipt, completing the process.

Economical and convenient rental experience. Everything went smoothly. I'll choose Alamo again next time.

Helpful and friendly

The staff was patient and detailed in explaining all the important points during pickup. The car was in good condition. Return procedures were simple and quick! A very pleasant car rental experience abroad!

The company with the most renters, very fast processing speed with no forced upselling. The procedures are simple and there are many vehicle options. We chose a new car that had only 1030 miles on it, the car was in good condition, and we had a safe trip.

Everything else was fine, but finding lost items was a hassle and I couldn't find anyone to help. The internal system was a bit chaotic during checkout and they almost charged me extra. If you don't speak the language well, it can be really frustrating.

The store locations are together and easy to find. However, the front desk said we could choose any car, but it turned out there were limitations.