CAR RENTAL REVIEWS ON ALAMO IN SALT LAKE CITY

Pretty good, close to the airport.

The staff at the store were very friendly and patiently answered all questions. The car, a Chevrolet Captiva, was in good condition with only 8000 miles on it, though it was a bit dusty inside and out. There were no upsells; I voluntarily added roadside assistance since we were driving to Yellowstone and Beartooth. The rental deposit was surprisingly only $80. There was a small incident - I left the free GPS provided by QEEQ in the car when I returned it, but I only realized it after I had flown to San Francisco. I called Alamo, and they mailed it to me the next day. I was very satisfied. QEEQ's phone support had mentioned a long online form process, which was totally unnecessary. However, mailing it to me via FedEx took 4 days and cost nearly $20, which compared to domestic shipping in China is quite expensive.

This time I rented a car at Salt Lake City Airport to visit Yellowstone for a week. I booked a mid-size SUV and got a Chevrolet EQUINOX at pickup. The car is quite large, comparable to a Highlander. Even though I couldn't choose, I was quite satisfied as the odometer showed only over 3000 miles. Drove around Yellowstone for a week, and the car was in good condition with excellent performance on overtaking. A $75 deposit was held at pickup. Returning the car was very convenient, just drove to the airport garage, a young lady came to inspect, scanned the barcode, and printed the receipt. I had refueled before returning, and the deposit was refunded immediately. Overall, the experience was very convenient, the car was in good condition, and QEEQ's website was very user-friendly with prices cheaper than booking directly on US sites, highly recommend.

The service is fast, convenient, and there are no sales pitches.

Overall service is quite good. There was an unexpected issue with the vehicle and the replacement was not very timely. The language barrier and replacement procedure were not clear enough, and there was no assistance at critical moments, which was somewhat frustrating.

The service attitude and vehicle condition were good. The only downside was being charged for adding a second driver mid-rental; only noticed it on the invoice. However, after negotiating with QEEQ, the refund was processed quickly.

The store reception was very patient. Since we had already paid in full, there were no additional sales pitches. The car pick-up process was very quick.

Car rental procedures are simple and quick, and the return process is straightforward.

The instructions were very detailed, and they even upgraded the car for free. I also requested additional roadside assistance.

No need to queue, no hidden charges, very fast service, returning the car was even faster, took only five minutes. Very impressive!

Very good. Everything that needed to be said was clearly explained, without any annoying up-selling.

Very convenient, found the car rental company right after exiting the airport.

The process was convenient, everything was done in about 10 minutes.

Very convenient

Free upgrade to a 7-seater vehicle, very convenient.

Renting a car at Salt Lake City Airport was very convenient, right at the airport exit. After completing the paperwork at the counter, the staff gave us the keys and told us the parking spot number, and we went to the rear parking lot to get the car ourselves. They also provided a damage report for the car, informing us that if we found any issues upon inspection, we could contact the staff in the parking lot to correct them. The staff asked if we wanted to add roadside assistance insurance. Since we were told that we would get a brand new car with only 4000 miles on it, and our rental fee already included comprehensive insurance, we felt it was unnecessary to add any extra coverage (which proved to be correct, as the trip went smoothly and the car was in excellent condition).

Great value for money, self-service kiosks available. However, the one-way rental fee in California is quite high, around $150.

Very satisfied with the service attitude, short waiting time in line, and good vehicle condition.

The store is located inside the airport terminal, and car pickup is in the airport parking lot. Very convenient.

Very convenient, directly inside the airport.