CAR RENTAL REVIEWS ON ALAMO IN COPENHAGEN

The counter staff was particularly nice and took the time to explain all the instructions clearly. The car was really adapted to my needs.

Good service

The staff was very welcoming.

We had to wait in a queue to pick up the car but the counter staff worked quickly and efficiently. Everything was perfect.

Everything went as goog as it could.

I should get mondeo/octavia. Instead I got new Audi Q3 with 7K km !!! Everything was perfect and clear. The best rental experience ever.

well done

well done

The pick-up and drop-off processes were very quick. The store added an extra 2150 yuan fee, which included an additional driver for 500 yuan, driver insurance for 450 yuan, and fees for exiting Denmark costing 300 yuan, along with a bridge toll of 900 yuan. Additionally, there was a 5050 yuan deposit, totaling 7200 yuan. Upon returning the car, they charged a 3000 yuan damage fee because the car's underbody protection rubber was scraped off by sharp metal in the parking lot. We needed roadside assistance from the insurance, and the rescue personnel ensured the car was safe to drive before making minor repairs on-site, allowing us to continue our trip without further issues. We appreciate this very much.

Overall satisfied, the process was quite fast.

Great service

Great app

Car definitely exceeded my expectations, it was wonderful - large, new, clean - all perfect!

Booking was easy, prices are good - support excellent!

The additional charges were not clearly explained during rental; necessary fees along the way were not specified.

Good service

Good

Good service

Easy booking and good rewards

Good service

Recommended this app to all my friends its the best

Very satisfied, efficient.

Excellent service

They were not as open and clear about the costs including the toll cost for the bridge we were crossing in our trip.

Great deal.

The car you reserve is never the one you get. I wanted an SUV, but ended up with a coupe, and it had lower specs. My car wasn't even listed in your model series.

Kindly surprised by renting the car from Alamo. Staff at the counter was not pushy, they made me feel comfortable and provided friendly advisements all the way through. Can only recommend, one of the best experiences.

For the payment, the staff at the counter ask me to pay more in rental car. They told me, I did not pay to them(only pay to easyrentcar.com). I back to my country and check with credit card, it was paid to easyrentcar. Please follow up to me about the detail I had paid about 2,xxx K. Thank you.