CAR RENTAL REVIEWS ON AVIS IN ORLANDO

The pick up was slow, 25 minutes, despite there only being 3 people ahead of me in the queue, but at least it was in the terminal.

Booking worked well and the price drop guarantee worked with a reduction on the original price.

Good

Good

Vehicle had a bald tyre with wire sticking out.

Yes it was great

few attendants, the tank was empty, the vehicle's license plate was not the one given

everything was good

Prices were very high than initial reservation (Up to 200 usd more)

Prices showed where very lower than the real price

No problems arrived at desk no queue dealt with straight away no attempt to upsell insurances as we had QEEQ / AXA insurance. They did not have a 12 seater which we had booked but straight away gave us a 15 seater. Good service

Excellent Third time using QEEQ and no issues with 3 different hire companies. Did not avail of price drop but did change vehicle size and supplier two weeks out and all refunds and changes handled smoothly. Might be nice day befire travel to get confirmation of booked vehicle availability

Booked a Ford Focus but got a Corolla instead. The staff was friendly and provided thorough instructions.

Very friendly staff, was offered an upgrade for $10 a day but was charged $30 a day. I wrote and complained to AVIS and they refunded me the difference immediately

The counter service was absolutely atrocious, we waited in the queue for well over an hour, only to be told we were in the wrong queue despite be told by a customer service agent to stay where we were. The service agent really struggled to enter the UK driver licence detail onto the system, this took around 50 minutes to complete, along with the help of several other people. I must say the counter staff remained polite and helpful at all times as did we. The car we finally wound up with was superb, only 500 miles old although it had damage on the driver’s side. If the agent had a better understanding of the it system it would have been perfect, still I guess everybody has to learn. An almost two hour delay was a heavy price to pay.

Superb, easy to follow, prompt service, great cost.

Avis was excellent. No issues at all

Everything was fine. The booking platform worked flawlessly, as did the price protector. I would recommend QEEQ and all the services provided

Good efficient company to use. Some issues with final invoicing from AVIS and overcharges

Perfect as always

To pick up the car at the Orlando airport took way too long. Waited an hour and half in line.

Todo la experiencia superó mis expectativas Súper recomendado

Muy amigable!!

Móvil en buen estado y cumplió mis espectativas

Muy buena plataforma con buenas alternativas.

Original car supplied in very poor external condition. Replacement car ok but we weren’t told that you manually have to finish closing the back windows to secure the car when the roof returned to the closed position. Expensive SatNav supplied was a Samsung tablet. Screen kept freezing and for the most part we relied on our iPhones for guidance. Poor fixing to air vent on dashboard. Waste of money. Lack of driver information about the car. e.g no info on the rear quarter windows that have to be manually closed. I also assisted one lady, as I picked my car, who couldn’t find out how to open the fuel cap on her Toyota. Nobody about to ask.

No problems with QEEQ.

The vehicle smelled badly as though damp. The seats were fairly worn.

Very smooth and good price obtained.

The customer service was excellent at the counter - no hard-selling and a small queue which were things we had previously experienced with other trips. The agent was really helpful and gave advice about the weather and toll pass. The young man who assisted us on the return was lovely too. The car itself was disappointing though, not clean inside, previous customer's paper work was still inside with personal details suggesting the car had not been cleaned, in addition there were food particles in the cup holders. I cleaned everything with anti-septic wipes as we were concerned about covid. There were dents on the driver's door, scrapes on the boot and damage to the bottom of the front and back passenger doors and the trim was hanging off. The car was clearly well used as had 27,000 miles on the clock which is unusually high for a rental car. The car ran well and we had no mechanical problems. We arrived later than expected due to a delay at Heathrow and it was getting dark so we didn't see the condition of the exterior of the car and I was able to clean the interior myself, in addition we had a long drive ahead the next morning which was why we didn't take the car back to change it, if we had stayed locally we probably would have asked to exchange it. It didn't spoil our holiday in any way but we were disappointed with the car's condition

Booking process was easy and from the reviews we felt confident in QEEQ.COM had we needed assistance.

Everything is amazing

Everything is amazing

Great customer service. The pick-up was fast and easy and the representative was very kind! Thanks, Jean at the MCO counter!

Great app. Was a little concerned due to some reviews, but contacted them and they were so kind and solved my doubts. Definitely would make a rental through the app again!

Please make sure to have more then 2 employees working at the counter, the waiting time on the evening of the 5th was almost 2 hours!