AVIS CAR RENTAL REVIEWS IN SWITZERLAND

The staff had a great attitude. Our English is average, but they patiently explained all the important points to us. The car was in good condition. However, the time taken to freeze the money on my credit card was a bit long. They said it would take 1-2 working days, but it took longer. I hope they can improve on this.

Very good

Being late by 20 minutes and charged for an extra day is completely unreasonable

Not very enthusiastic

Excellent customer service. I returned the car to the wrong place, but they just took the keys and let me go. They really trust their customers.

Very good, enthusiastic service.

In Zurich, Switzerland, I booked a Golf online, but when I got to the store they told me it wasn't available, so they gave me a Ford instead. The two cars are about the same class, so it's okay. Communication with the staff was fine. I added a GPS for an extra charge, which was a bit annoying. The online rental price was over 500 RMB for three days, but the card pre-authorization showed an amount of 2637.30 RMB. Even with the GPS, it shouldn't be that much (3 days * 600 = 1800 RMB, is the GPS cost over 800 RMB for 3 days?). I have to wait until I return to check the actual charge. Later, I had to change the drop-off location, and when I called, the staff agreed very readily without any extra charge.

Trustworthy and efficient.

The location for picking up and dropping off the car was very convenient and easy to find. The process was also simple. When returning the car, the staff didn't come out to inspect it; they just took a look from inside. It's a bit strange relying purely on trust in Europe. I booked an Opel station wagon, but it was upgraded to a larger Skoda wagon. The car was new, but it felt bulky and didn't quite match the Swiss scenery.

The store is inside the airport, very convenient.

Good vehicle condition, ample car availability, excellent service!

Great service

I originally booked an Opel Meriva but it was unavailable. They upgraded me to a Mercedes GLK for free!