CAR RENTAL REVIEWS ON THRIFTY IN PORTLAND

Great value for money choice. They gave us a almost new car in an excellent condition. Very friendly staff. Overall a perfect experience.

Overall service was good. We booked a Chevrolet Malibu but were given a choice between a Toyota Camry and a Kia model (forgot the name). In China, these are considered mid-size cars. We chose the Camry and got one with a sports package. The power was sufficient, the space was nice, and the trunk could fit two 28-inch suitcases, one 20-inch suitcase, and 2-3 regular-sized backpacks. A colleague hit a pole while reversing, causing the door to dent. We asked customer service about it and were told we didn't need to worry when returning the car, which turned out to be true. The insurance covered it.

todo estuvo bien

costo encontrat el lugar

Very helpful at the front desk. Everything went smoothly from picking up the car to then returning it.

Easy to book online.

The car was clean and roomy. The pick up experience worked well. The car itself had a very poorly coordinated transmission with its turbo which made it very frustrating at times when driving. We tried booking this car 5 times on the Thrifty site and they all failed so move to Easyrentcars and it worked fine.

This website and system worked fine. No issues at the counter and the remaining funds owed were as described when booking.

ICE cars are not worth any future investments, please make EV rentals available.

Missing EV rentals

Counter executuve should have told about the toll. Thankfully the executive during the return helped me and saved from a massive toll fees.

My name was not separated on my reservation as it showed in my confirmation. It made my first and last name as my first name. Counter person argued with me at 1 am that they couldn’t rent to me because of that. He called a manager to take care of the issue but something like that should have never happened.

Checkout of vehicle great, employee very helpful

Worked out well

Reserved Small ford suv but ended up with Kia suv. I did reserve early but still received the Kia? It was ok but not what I ordered R.A. umscheid

Thrift was great we did not notice our damage on the car and Thirty worked with us. our check in guy kendal. Was really plesent and nice.

The customer service was truly awful. Charges came out of the woodwork, the staff were unhelpful and rude. It was horrible until checking in. Khan, checking it in was very kind. Everyone else was either useless or worse.

Car had leaky tire I had to fill five times and rental center was kind of hard to get to

I began to get very annoyed by the counter person because I had already purchased insurance through Easyrenters and he used scare tactics to try and get me to purchase more insurance.

I appreciate that you all keep an eye on better deals and now Im getting $14 back!! Thank you.

I didn't get the car I asked for but the one I got was comparable. I wish someone had taken us to the car and showed us how a few things worked. We stood out in the rain trying to figure out where the trunk button was.

I found a cheaper price a few weeks after I booked. No one notified me and I had to cancel the one and re book for the cheaper price.

Great experience. First time using Easy Rent Cars

Very good and great communication via email

I was double billed (prepaid with QEEQ but billed again incorrectly by thrifty). Will now have to go through a process to have that charge reversed, which will take time I would Prefer not to spend doing on my vacation.

Booking platform is fine, but booking confirmations aren’t as convenient as they could be. Don’t show company you have booked with clearly or reservation # with car rental Agency. This should Be improved.

Painless rental and the car was fun to drive.

I had trouble understanding the customer service reps on the phone even though they were very helpful.

The car had the right amount of room for 5 adults and luggage with one rear seat laid down.

The price quoted was over $100 less than what I paid.

Easy and convenient car rental