CAR RENTAL REVIEWS ON ICERENTALCARS IN KEFLAVIK

The rental company employee was punctual and waited for us at the airport.

When booking through Zuzuche, I carefully checked the terms, which said a pre-authorization of 2500 euros would be held. However, at the store, they said it would be 3000 euros unless I purchased their insurance. Although I explained that I had already bought insurance through Zuzuche, they insisted on the 3000 euros deposit. Additionally, the price for the child booster seat was higher than quoted on Zuzuche. There was no one to pick us up from the airport and we waited a long time until I called them. The only positive aspect was that the car was relatively new.

The pick-up was not timely. Seriously, who has the obligation to wait for you? The car in Iceland didn’t even have snow tires, making customers change them themselves. Really, what a joke.

Although the location is a bit far from the airport, the service is great. There's a pickup service from the airport when you rent the car and a drop-off service when you return it. The staff is very friendly, and you can ask them about Iceland road signs if you haven't done much research.