CAR RENTAL REVIEWS ON APEX IN BRISBANE

Staff was very helpful with spot on customer service! Waiting time to get car was swift. Service of car could’ve been a bit better. As I entered the motorway the service signal came on

Ease of access. Booking was simple and straightforward

When we picked up the car. The guy at the counter was great, explaining everything good and easy.

Counter staff were very helpful and pleasant at both the pick up and drop off.

Arrived June 8, 2022. Apex Car Hire Brisbane exceeded our expectations. The two ladies were very warm, welcoming and professional. From calling for courtesy shuttle to their office, getting picked up in a very nice and clean van, doing paperwork and getting us off ready for our adventures. The ladies even gave us a vehicle that had more luggage space for extra shopping.

QEEQ.COM Great booking platform. Quick, easy and straightforward. Instructions were clear and concise. Drop price protector worked its magic. Couldn’t be happier with the whole process. Thanks QEEQ.COM

At return, I had to clean the sand on the floor by myself otherwise they told would charge me. Isn’t standard that the rental agency clean and vacuum all cars at drop off to set it up all clean to a new rent? It wasn’t dirty on the seats, just the floor and not that much!

Good and clean car

Car seat charges shown on the website was not accurate.

Car pulling to left on picking up car resulting in bulge on inside of tyre which necessitated a new one. Apex helpful in locating a new one. Great difficulty in finding return centre in Brisbane then nowhere to put luggage except office a walk away.

Excellent service .

Staff were lovely. Shall use again car was nice to drive.

Apex made the whole process easy going great customer service and the car was perfect

Very professional and friendly service. I would personally like to thank Alan. Although it took a little longer thanI would have liked to queued, to get to the desk. When I got to Alan, he was excellent in completing his role swiftly and I was further fortunate when I dropped off the car and Alan further organised the drop off, and shuttle to the airport.

Very professional and friendly service.When I had to extend the use of the car, it was so easy to do so by phone, and I did not have to worry about a thing.

Car was very good and the service was excellent. There was a 20 min wait to get the shuttle back to the airport on drop off but otherwise very quick and easy.

Easy hooking, no problems.

Excellent service

Nothing

Staff were really good and fun to talk to. Vehicle was similar to the one rented, Toyota Corolla saloon instead of Hyundai Elantra but took all our luggage no problem. Whilst in Australia we had an issue with the fuel gauge not working properly (did it's own thing basically) but Apex records it when I contacted them so there were no issues upon return. Overall I will definitely rent from them again.

All good. I will probably use them again based on price.

Car was not ready when we arrived which was really annoying as we had spent hours travelling and just wanted to get on the road. The car was only cleaned on the outside not the inside. The gentleman that served us was dripping with sweat which was a little disgusting as he was dripping all in the car and all over car seat when he installed it. We won’t be using again simply because we found the whole pick up process so disorganised

Car excellent, easily accessed location with courtey van to airport.

Easy to use, and competitively priced.

The car was as expected. Service was good, no issues. All matters explained, including what to do in emergency. Would have appreciated some quick tips on operation of the vehicle, things such as seat configuration, media ops and cruise control.

Car was immaculate, staff were very friendly and helpful.

Very easy to navigate and very good pricing.

Ever never rely on them.

alright but better to look other option.

The entire experience of collection & return was easy and uncomplicated.

With some changes for length of hire the process was very user friendly

The manager is bad! He has discrimination for Asian! My experience is very bad!

all goo