CAR RENTAL REVIEWS ON THAI RENT A CAR AT BANGKOK SUVARNABHUMI AIRPORT, BKK

Overall, it was good.

Picking up the car was fast, and the staff was very friendly. However, we had trouble returning the car because we couldn't find the lower level return point and circled around four times. Finally, we had to ask for help at the counter, where they told us we had to park in the designated return spot. We've rented from this company many times in Thailand, but this time we couldn't find the way down. Google navigation didn't help either. Later, I noticed the rental agreement had clear English instructions to follow the road signs one by one.

Overall service was alright. There was a delay of over an hour at pickup because the store couldn't find my order, but it was resolved eventually. The car's condition was OK.

Recommended

Excellent!

Very satisfied

Satisfied

Satisfied

The service was good, very fast and convenient.

Very satisfied

Extremely satisfied

Thank you very much for upgrade to Yaris Aktiv :)

The car rental company was good, they didn't try to upsell me. Since I was going to stay in Bangkok for a day and then drive nearly 2000 kilometers, I proactively inquired about and purchased their full insurance for 60 yuan per day, which is not expensive. I recommend getting this if you plan to drive in Bangkok. Many roads there are narrow two-way streets with lots of motorcycles, and since the road conditions are unfamiliar, it's easy to get into minor accidents.

Very good

Very satisfied

The overall service was good.

Simple and easy to use

The staff had a good attitude.

Satisfied

There were few staff members, but the process is very quick if there's no queue.