Pick-up in San Francisco was smooth with no upselling. Received the invoice just minutes after returning the car in Los Angeles, which included an additional $18 for toll fees. The deposit was canceled within a few days. Very good service.
The service was very poor. They intentionally required the car to be as clean at return as it was at pickup, and demanded a cleaning fee. I will never use this lousy rental company again.
The AVIS staff saw the BUDGET queue and proactively assisted in processing orders (they actually belong to the same company). After inquiring if we needed the full tank return service, there was no further upselling. Their attitude was excellent. They provided us with a new KIA SPORTAGE 4WD, which was perfect for our trip to the Sierra Nevada. Thumbs up!
The staff for pick up were very helpful and supportive. They helped me pick up right SUV vehicle considering my number of luggage. Car was well maintained, clean and spacious.
Drop off was quick and smooth. No issues and staff was very helpful.
About QEEQ:10.0/10
Qeeq. Com was very helpful and supportive for entire pick up process. They well informed about checklist for documents required, safety tips to check for car pick, and pick up location.
Rates provided by then were very good.
Even for drop off they gave all checklist which was very helpful.
I only inquired about whether insurance was needed and whether the car should be returned with a full tank, other than that they didn't bother me with unnecessary details, which was nice. As for the car model, the staff selects it for you (with company A, you can choose a car of the same specifications in the parking area yourself). If you have specific model requirements, you might want to ask when they confirm your order. I used to always go with company A because they had an automated pickup machine which saved dealing with staff. This time, I found out that the automated machine was shut down, and I had to wait in line to talk to the staff.
I booked a Corolla but received a Ford SUV without any extra charges. At the time of pickup, I mentioned an additional service, and they didn’t push for any upsells.
Not bad, both picking up and returning the car were quite convenient. Initially, they gave me a Dodge which was too big, but I easily swapped it for a Toyota Avalon at the counter.
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