CAR RENTAL REVIEWS ON BUDGET IN SAN FRANCISCO

Fast and convenient.

Not very satisfied with the vehicle selection; the replacement model was even worse than the originally reserved one. Contrary to the website's claim of free upgrades, the final price was higher than the preliminary quote from Zuzuche.

Great service; the car was new and clean. 5 stars.

The staff had a good attitude, but many people rent from Budget, so the wait time for the paperwork was quite long.

When we picked up the car in San Francisco, we waited in line for half an hour, and there was no self-service option, which is not as good as Alamo. The receptionist, who seemed to be Chinese, spoke English the entire time and was very polite with a constant smile, but we felt he was a bit deceitful. Despite having already purchased full coverage insurance from the rental website, he forced us to buy an additional $50 insurance without explaining it properly. He simply mentioned that if anything happens, we could call this number for assistance, and we agreed. He then presented us with a bill that was $52 more than our reservation. We almost fell for it. When I asked for clarification, he finally backed down. We even showed him our reservation which clearly stated in English that we already had all the necessary insurance and didn't need any extra coverage.

Great! I originally rented a small Hyundai, the cheapest option, but when I picked up the car, it was a new Toyota Prius hybrid. It was really exciting.

The new Toyota Prius hybrid is awesome!

Big company, the vehicle was in great condition, over 20,000 miles, and no issues throughout the journey.

The staff were very friendly and quite professional. Noted a small scratch during the car inspection and registered it immediately.

Fast queuing

Good service and satisfactory experience.

Whenever I rent a premium model, it's not available. They give a Volvo instead of a Lincoln, a newer model instead of an X5.

Service is good and the process is relatively fast, though we waited in line for a short while because there were many people renting cars.

Easy to find, efficient, and cost-effective.

When renting the car, I had an English-speaking friend with me. During the return, although my English isn't good, the staff at the rental company was still very patient.

I booked a compact car, specified 4 doors. At the store, they said they only have 2-door ones. Had no choice but to pay an extra amount daily for a mid-size car, and I couldn't choose, only got an old model Jetta. The insurance was supposedly included at the time of booking. The clerk told me it only covers when others hit you, but not when you hit others.

At Budget in San Francisco, you need to take a shuttle train. The pickup process was quick, and the staff were friendly. You only need a driver’s license. The Ford EDGE I reserved was unavailable, so they offered me a choice between a JEEP Grand Cherokee and a Hyundai Santa Fe. I chose the Grand Cherokee without hesitation as it’s a high-end car in my home country.

The car was good. However, the car I initially wanted was always unavailable, and they kept trying to recommend more expensive options.

The service was really good, and returning the car in a different location was very convenient. The staff was very nice.

The car was very new and in great condition. Returning the car was very quick and convenient. However, there were a lot of unexplained additional charges. As I was rushed, I didn't inquire in detail but later discovered many inexplicable fees.