Yes we were ripped off at the airport having to pay a high additional insurance ridiculous that a driver with 32 years driving experience has to pay an additional £26 a day!
“Forced to upgrade to full cover at 4 times the price. You suck Budget”
About Budget:6.0/10
Our check-in person wasn't very nice and forced me to upgrade to their full cover as I didn't have a credit card, they would not accept my excess cover I had purchased elsewhere. The upgrade to full cover was also over 4 times what it would have been if I had selected this option at time of purchase (€20 vs. €90). Pretty predatory. Also the car was only half full of petrol when we picked it up. Our check out person was very nice though.
Got the car advertised, no issues and quick in and out. Fab
About QEEQ:10.0/10
Easy rent are not the actual car rental company and so if you do have changed etc. you need to figure out the rental company details which I only got a phone number for - long distance phone calls are expensive so I didn't call them. Mild annoyance
Staff at Budget really nice, courteous and helpful. Car was clean and exceeded the spec I was expecting. Everything was explained to me. Drop off was quick and friendly.
About QEEQ:10.0/10
Booking late at night for a very early collection next morning was easy. I had expections it was be a problem as it was out of hours. There was no problems at all. The price was also as good as if I booked far in advance. Very pleased.
“Le loueur m’a forcé à prendre une assurance malgré la carte visa premier”
About Budget:6.7/10
Le loueur m’a forcé à prendre une assurance malgré la carte visa premier sous prétexte que l’assurance ne fonctionne pas en Irlande, ce qui est faux. En cas de refus, pas de voiture et en cas d’annulation je n’etais pas remboursé à 100%.
“Easy rental experience for a great trip in Ireland.”
About Budget:9.0/10
Car was great. Little car so easy driving in Ireland. We didn't get the VW Up, but a Nissan Micra. Can feel a little under powered, but expected from the small car. Boot fitted all our luggage and car was clean (though didn't have floor mats, which we found odd. Just had to be careful of mud and dirt as it can be quite wet in Ireland).
At airport, it was very easy to locate Budget counter and easy to take shuttle to pick up the car. Staff was a bit pushy in selling extra insurance even though we bought off Easyrentcars, but this seems standard across all car hires we've been to. Pick up was easy after the usual paperwork and drop off even easier and quicker.
“Easy straight forward booking, quick easy pick up and drop off. Decent car for what I needed.”
About Budget:8.0/10
Car first offered was not compatible to my Sat nav connection. Had to arrange an older car which had the required connection plug. Staff did all they could to sort this out for me. As a vital piece of equipment, this should be made clearer to people at the time of booking.
The car we rented exceeded our expectations. We drove 1900 km over mountains, through pretty scary roads to see some of the most beautiful sights! Our little Picanto never let us down once. Kind of sad when we dropped her back off we had her for 11 wonderful days.
About QEEQ:10.0/10
Booking did get a little confusing and expensive. We ended up paying for extra coverage but in the end it did give us piece of mind. The counter staff were very patient with us and helpful.
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