“Worst ever service experience of all time. Disgraceful in fact.”
About Budget:3.0/10
Dealing with Budget Belgrade staff was one of the worst experiences we have ever encountered. Never again. Have escalated to Budget HQ.
Inattentive, disinterested, changed car allocation 3 times without consultation with us. After giving us wrong car, we went back to counter (after an already 1 1/2 hour process) to be told rudely not to call them if there was any issues!
About QEEQ:8.0/10
Easy and not at all reflective of what we experienced with Budget.
Communication was smooth, and there was no hard sell for additional products. The car was in decent condition, except for needing to change to a different model.
My only remark is that information on budget internet site about extra cost for travelling to another country was 30 euros + tax = 36 euros and actual charge was 40 euros. This amount should be the same.
About QEEQ:10.0/10
Easyrentcars.com is great and I will recomend it to everyone.
I can still see that 800e are reserved. Why is that? Everything was perfectly in order with the car.
Jos uvek mi drzite sredstva blokirana na kartici. Da li postoji neki problem sa autom jer sam ga ja vratila u istom stanju kao i kad je uzet.
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Zebulon Abraham
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