“As a whole it was OK and I'd probly cut out the middle man and book direct to save any confusion”
About OK Mobility:10.0/10
The whole experience was simple no dramas
About QEEQ:10.0/10
The information I recieved was incorrect,at the airport I was told to wait at E16,E17 infact it was E7 for the shuttle,it also doesn't mention that you have to pay extra to cover any damage to the rental car!
The staff was not professional and unfamiliar with their tasks. What kind of logic is it to let the customer decide how to resolve issues? Is this how they are trained? They asked if I wanted an upgrade when I couldn't find the pickup location in a foreign country and couldn't reach them by phone. Customer service said communication could only be done through email. If I were the boss, I would have fired such an employee!
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a.simpson
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