As a whole it was OK and I'd probly cut out the middle man and book direct to save any confusion

Pick-up and drop-off were very smooth. The staff were professional and communicated well in English!

Good attitude

the pick up details provided by easyrent cars for this pickup were wrong but was sorted . apart from the normal sales pitch for upgrades then this was excellent service.

OK car rental in Seville was fantastic. Friendly and efficient both on pick up and drop off. Would definitely recommend them to others and will certainly use them again in Spain.

Very efficient service thank you

It just feels like a very dishonest company. There is basically no way to really know how much the rental will cost beforehand. Even when one book from full to empty, we have to fill up to avoid fees. I am not even mentioning the insurance scam here. No use for prebooking insurance. You will have to take the Ok rent a car insurance if you don't want your experience to be horrible. Will never do business with them again. On the day of return, no one was there. We had to call some non obvious number to have service and assure us that someone will come take care of us and bring us to the airport. In addition, it was not clear at all at the time of booking that the company was not directly at the airport but somewhere else.