I originally booked a Golf, but when I arrived, they said they couldn't find my car; it was in another lot. Without asking me, they gave me a Skoda Octavia Diesel instead, which felt like an upgrade, so I was happy to take it.
The car was in good condition. Later, a tire pressure warning light came on. After calling, they told me to reset it, but the instructions weren't very clear. I tried to reset it but couldn't, so I checked the tires myself. They seemed fine, so I drove to the nearest branch. The staff directed me to a repair shop, where the service was excellent. The issue turned out to be that one tire had high pressure. It was resolved for free.
A small stone hit the windshield when driving on a sandy road, which scared me, but luckily it didn't crack. I recommend getting windshield insurance.
I returned the car at 4 AM, and there were staff present, which was convenient.
Overall, I am quite satisfied.
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