CAR RENTAL REVIEWS ON HERTZ AT BRISBANE AIRPORT, BNE

Service staff attitude was average. Brisbane Airport wasn't crowded, no need to queue, there was an upsell for insurance.

Simple process, enthusiastic staff

Excellent

Convenient pickup and quick return, the car was very new and in good condition, it was a pleasant experience.

The service attitude was excellent, and their efficiency was high.

Good, highly recommended!

Convenient pick-up, friendly customer service.

Customer service personnel are enthusiastic and attentive.

The service was good, but despite returning the car with a full tank, I was still charged for fuel on my credit card after returning home. I'm not sure why this happened. They didn't ask for the fuel receipt when I returned the car, and it was charged long after I had already thrown the receipt away, making it impossible to prove.

Very good! Friendly and easygoing.

Returning the car is very convenient. If you have full insurance, there's no need for a car inspection. Just hand over the keys when returning.

Quick procedures and good service.

This is an international brand, trustworthy.

The staff were very friendly and had a great attitude. The company provided a vehicle that matched the booked model and was in good condition.

The staff's voice was very soft, but everything went smoothly without any hard selling.

We booked the car online with a pick-up time of 1 PM and a return time of 1 PM two days later. However, we actually picked up the car at 10:30 AM. They charged us for three days without communicating this beforehand or reminding us whether it was two days or three days and whether the return time needed to be adjusted. As a result, we returned the car at 11 AM, only a little over half an hour late, but we were charged for three days. The main issue was the lack of any reminders or notifications, which left us very dissatisfied.

Picking up the car was very easy, and the staff were extremely friendly. At first, we were given a KIA CARNIVAL, but our luggage was too large to fit, so they switched us to an IMAX.

I reserved a Kluger, but was given a Nissan at the store. They said it was the same class, but I was not satisfied with it in practice. The remote key often couldn't match with the car, making opening and closing the doors very troublesome. There were definitely some differences in space as well. The return location closed at 1 PM on Sunday afternoon without any prior notice. The return address was actually on a main road where parking was not allowed, so I had to wait for someone to come out and give me a temporary map to find the return spot.