They gave me a Kia, which I don't like since I don't prefer Korean cars. Everything else was great. The staff's English was excellent, which felt very comforting in France.
We lined up for about fifteen minutes, and the processing took less than ten minutes. Picking up the car was very convenient since the parking lot is just a three-minute walk from the store. The staff in the parking lot explained everything patiently. However, the parking lot near TGV was a bit tricky to navigate as the roads were narrow, so new drivers should be extra cautious.
The drop-off location was hard to find; it was on the top floor of a parking garage. The fuel gauge of the rented car was broken, and even after filling the tank, the needle didn't move. It was a mistake not to get a receipt from the gas station. I'll be sure to avoid this in the future.
They close at 10 PM, and there is a Carrefour nearby with a gas station.
The service attitude was quite good. I booked a Renault SUV, but they upgraded me to a Land Rover SUV for free.
The staff will recommend insurance, but they are still very courteous even if you decline. The rental place is a bit far from downtown Avignon, and the return signs at Nice Airport are not clear, so you might need to call for directions.
The car rental company and parking lot are right across from the station, very easy to find. The staff kept pushing for additional insurance... because the order used third-party insurance, which had nothing to do with them.
The car was relatively new and had an automatic stop-start feature, which I didn't notice at first, causing some inconvenience.
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