JUCY CAR RENTAL REVIEWS

Good, very convenient.

The pick-up and drop-off service was quite fast.

Excellent service attitude. We rented the car in Christchurch and encountered an issue in Queenstown. The local Jucy branch provided very thorough assistance. I also really like the relaxed and enjoyable style of this rental company. Highly recommended.

When I was handling the car rental, the staff asked if I had purchased collision damage waiver insurance. I said I already had, but she responded that it wasn't from their company and suggested I buy their waiver insurance. I declined, and the company froze 2000 NZD on my credit card (but the bank notification indicated it was charged). I asked when the amount would be refunded if there were no collisions, and she said within five days after returning the car. I returned the car on April 15th without any incidents. As of today, May 8th, I still haven't received the refund, which has affected my credit limit and other credit card transactions in New Zealand.

The car was quite clean despite being a bit old and struggling uphill, but that's just the car's issue. Next time, I'll definitely rent a more powerful car!

A delightful car rental experience - quick, convenient, reliable, and attentive. Sincerely thank you.

Service attitude was pretty good, just the car's condition was not ideal and somewhat old.

The staff were very nice.

Good

The engine's RPM fluctuated several times, but it returned to normal after restarting. The car had driven over 150,000 kilometers, so the condition wasn't great. Driving on mountain roads in New Zealand made me worry about a breakdown. Thankfully, nothing happened; otherwise, it would have been a big problem in such remote areas!