JUCY CAR RENTAL REVIEWS IN NEW ZEALAND

Affordable prices and comprehensive insurance.

The staff at Jucy were great.

Very good to deal with.

I was happy. Thank you.

I was happy. Thank you.

The Jucy staff were friendly and helpful in organising to get the car after hours (due to delay at the airport). Pickup was really efficient. There were 2 downsides: (1) the car itself: it was a bit old and the air-conditioning didn't work. (2) the after hours drop off and keybox location wasn't clear.

Booking was a breeze. I needed some extra insurance and this was provided seamlessly by QEEQ. I later had to get some clarification on the insurance and this was provided by swiftly and efficiently QEEQ. Ten-out-of-ten!

Overall pretty good, the deposit was refunded quickly.

Upon arrival at the airport, contacted the company by phone. They instructed us to wait at a specific location in the hall. In about 10 minutes, someone came with a sign to pick us up and took us to the car outside. We got to the rental point quickly, the car was new with low mileage and full insurance coverage. Staff were polite and professional.

A delightful car rental experience - quick, convenient, reliable, and attentive. Sincerely thank you.

New Zealand has many mountain roads, the car has enough power, and the brakes are excellent.

Excellent staff, enthusiastic, polite, and attentive.

There were no clear signs for the JUCY Christchurch Airport shuttle bus. The staff were not very familiar with the Zuzu platform and actively promoted their own insurance. They seemed surprised by QEEQ's insurance. I checked, QEEQ's insurance seems to have a maximum payout of 8000.

This is a very good rental company with excellent service staff. The pick-up and drop-off process is very efficient, convenient, and quick. It is a reliable car rental company that I highly recommend to everyone. Big thumbs up.

Counter staff were very friendly and helpful.

Easy to book online.

Friendly service!

Very nice

Got an upgrade on vehicle. Took a while to get keys with all the paper work. They told me I had to drop car with them and get taxi for early drop off.

Tried to change booking over the phone and they said I had to do it online and cancel booking.

Unfortunately we had terrible experience with Jucy. It was the only car rental company available , as everything else was fully booked . The car we were given was in horrible condition , very hard to drive. They charged us over $600 for 3 days and most of our last day we spent on one spot unable to start the car. The service provided when your car breakdown was the worse we ever experienced . We we holding on line for 30 min. Then we were told to stay by our car that someone is going to call back.. an hour later still no one called .. so we kept trying to call all different people , even an Jucy shuttle driver , after 2 hours we finally got on hold someone and AAA repair service was organized. .. no one showed up for an hour. Luckily the car "magically" started again otherwise we would be still stuck there now. We drove it straight to the office because we we worried to stop , that it wouldnt start again. The worse thing is that they washed it and put it back for rent. I really feel sorry for who ever gets the same car.

Great car rental experience. The car model was more than sufficient for a solo trip. Handled rain and snow without any issues. Although the car was a bit old, it was totally adequate. Recommended.

Pushing insurance is almost a routine, but this company offers the lowest price.

The engine's RPM fluctuated several times, but it returned to normal after restarting. The car had driven over 150,000 kilometers, so the condition wasn't great. Driving on mountain roads in New Zealand made me worry about a breakdown. Thankfully, nothing happened; otherwise, it would have been a big problem in such remote areas!

It was okay