RIGHT CARS - Los Angeles International Airport Information, Car hire Instructions & Policies

This was a particularly bad car rental experience, so I'm sharing it with everyone. This company is very small and not well organized. The website mentioned airport pick-up and drop-off, but unlike other companies that have buses shuttling between the airport and the company, this one had nothing. After leaving the airport, I had to call them and was told to get there myself, though they covered the cost, so I didn't argue. I picked up the car and after resting the next day, I realized the car had already done over 100,000 kilometers. I couldn’t believe it was so old, but since it was far away, I decided to use it anyway. Two weeks later, one of the tires burst. I changed it myself and went to get it repaired, only to be told it was too old to be fixed and that the other tires were also dangerous. I contacted the company, and they agreed to let me change cars the next day. However, when I arrived, the staff claimed they were unaware and didn't think the car was bad, refusing to change it. Contacting Zuzuche’s customer service was of no help; they only comforted my son but couldn’t solve the problem. I had to handle it myself. When returning the car, I had a gut feeling this company would try something. I washed the car and refueled it. Nevertheless, the next day, I received invoices for $35 and $40. I am currently negotiating with Zuzuche to resolve this issue.