Centauro, Madrid Airport Car hire

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Best price car hire
Address
Pickup
Return
Opening Hours
Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

Centauro - Madrid Airport Information, Car hire Instructions & Policies

Address

Calle Trespaderne 17, 28042 Madrid

Telephone

+34966360360

Pick-up Instructions

The Centauro - Madrid Airport car hire location is located out of the airport

You can arrive of Centauro - Madrid Airport car hire by free shuttle bus.

Terminal 1: Come out of the terminal building, turn right and continue for about 150 metres until you see the green Hotel Bus Information sign opposite the Left Luggage Office and wait here for the Centauro Rent a Car shuttle bus that passes every 15-20 minutes, this will take you to the office situated a few minutes away. Terminal 2: Once you have collected your luggage, follow the “Bus Connecting” sign. In the arrivals hall, go to your left and follow the “Bus Connecting” sign until you see the P. Expres sign. Exit the terminal here, once outside cross at the zebra crossing and on your right follow the signs for “Bus Stop EMT Hotels-Agencies”. Wait here for the Centauro shuttle bus which passes every 10-15 minutes, this will take you to the office situated a few minutes away. Terminal 4: Once you have collected your luggage, follow the “Bus & Shuttle” sign to your left, use this exit, cross at the zebra crossing and follow the “Bus Hotel” sign to the left. Wait here for the Centauro shuttle bus which passes every 10-15 minutes, this will take you to the office situated a few minutes away.

Drop-off Instructions

Vehicles must be returned to the Centauro car park and then you will be taken to the Departure hall by courtesy bus. On arrival, you will be given more specific details and a map of the area.

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	07:00 -23:00	07:00 -23:00	07:00 -23:00	07:00 -23:00	07:00 -23:00	07:00 -23:00	07:00 -23:00

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car hire from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

19 - 80 years old

Driver's License Requirements

The main driver and any additional drivers will need to provide a physical full driving license in their name with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation and you must present your original driving licence at the counter.

EU Driving Licence

For local renters, you need to bring:

Full Driving License issued in Spain

This option applies to customers with local driving license, please show your local license at pick-up.

Additional Extras

To be updated

Cross Border

Paid:

Depending on which countries to bring the rental cars to, policies differ:

Countries	Charges
Andorra France Portugal	EUR 29 per day

From Mainland Spain/Portugal: vehicles can be taken outside of Spain/Portugal to Andorra/France/Portugal/Spain only. Obligatory Cross Border road assistance fee: Price one day :25€ Price two days: 13.5€/day Price 3-12 days:9€/day Please note: all electric cars not allowed cross border to France.

Must-not:

Taking rental cars to following countries is not allowed:
Morocco, Germany, Gibraltar, United Kingdom, Austria, Netherlands, Switzerland, Italy, Monaco

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess differs by car model:

EUR 1100 for Toyota Aqua,Vauxhall Corsa,Renault Zoe,Renault Kangoo Ii 3m3,Fiat Panda/fiat 500,

EUR 1400 for Opel Astra,Volkswagen Golf,Nissan Juke,Peugeot 3008,Peugeot Rifter,Volkswagen Golf,Nissan Qashqai,Nissan Qashqai,Fiat 500 Cabrio,

EUR 1700 for other car models.

EUR 1400 for Opel Astra,Volkswagen Golf,Peugeot E-2008,Nissan Juke,Peugeot 3008,Peugeot Rifter,Volkswagen Golf,Nissan Qashqai,Nissan Qashqai,Fiat 500 Cabrio,

EUR 1700 for Toyota Auris Hybrid,Fiat 500 Cabrio,Ford Galaxy 7p,Citroen C4picasso,Renault Megane,5 2,Volkswagen Touran 5+2p,Peugeot 5008,

EUR 1800 for Bmw X1,Hyundai Tucson-4wd,

Theft Insurance Excess differs by car model:

EUR 1100 for Toyota Aqua,Vauxhall Corsa,Renault Zoe,Renault Kangoo Ii 3m3,Fiat Panda/fiat 500,

EUR 1400 for Opel Astra,Volkswagen Golf,Nissan Juke,Peugeot 3008,Peugeot Rifter,Volkswagen Golf,Nissan Qashqai,Nissan Qashqai,Fiat 500 Cabrio,

EUR 1700 for other car models.

EUR 1400 for Opel Astra,Volkswagen Golf,Peugeot E-2008,Nissan Juke,Peugeot 3008,Peugeot Rifter,Volkswagen Golf,Nissan Qashqai,Nissan Qashqai,Fiat 500 Cabrio,

EUR 1700 for Toyota Auris Hybrid,Fiat 500 Cabrio,Ford Galaxy 7p,Citroen C4picasso,Renault Megane,5 2,Volkswagen Touran 5+2p,Peugeot 5008,

EUR 1800 for Bmw X1,Hyundai Tucson-4wd,

Fuel Policy (what does it mean)

To be updated

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

3.6 km from Madrid–Barajas Airport

19 km from Cuatro Vientos Airport

Railway Stations

8.8 km from Chamartin Station

10.6 km from Atocha Train Station

Hotels

9.1 km from Hotel Claridge Madrid

11 km from Eurostars Suites Mirasierra

11.8 km from PYR se1ect Plaza Mayor II y III

Other Landmarks

9 km from Paseo De La Castellana

9.1 km from Puerta De Europa

9.2 km from Torres Kio

FIND ME A CHEAP RENTAL

Map view of Centauro Store Location

coordinates: 40.453322 -3.581759

Guest Reviews

Total points： 8.0 / 10 Very good

Vehicle condition: 2.8
Vehicle cleanliness: 2.5
Spaciousness: 2.3
Counter staff: 2.6
Pick-up location: 2.0
Drop-off location: 2.0
Pick-up time: 10-30 mins
Drop-off time: 0-10 mins

Anonymous
Madrid
7 /10 Good
Reviewed: Saturday, January 18, 2025
The staff was good and very helpful in the counter and drop off. My only two "remark' are that I booked a Renault Megane and equivalent. And, I have a Fiat Tipo that I do not think it is at the same level. the second one is that one of the shuttle drivers did help us with the luggage. We have not only to load the suitcases in the van, but also to open and close the back door to do it....
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Anonymous
Madrid
7 /10 Good
Reviewed: Saturday, January 18, 2025
Long waits for checkin. Chaotic checkin and checkout procedures. Charged more than my agreement stated (multiple extra deposits). Long ride to-from airport, and shuttle service limited. Overall, the hassle was not worth the savings.
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Anonymous
Madrid
7 /10 Good
Reviewed: Saturday, January 18, 2025
Dreadful drop off. no parking, big queue.
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M.Alvarez Puente
Madrid
10 /10 Excellent
Reviewed: Saturday, January 18, 2025
Fueron muy amables. Les comenté que iba a llevar una silla de ruedas y me dieron un coche de categoría superior sin pagar más
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Karina Dappiano
Madrid
10 /10 Excellent
Reviewed: Saturday, January 18, 2025
All the services were excellent.
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C.Rodriguez
Madrid
2 /10 Poor
Reviewed: Saturday, January 18, 2025
pésima atención. No me entregaron el coche.
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A.Pino
Madrid
10 /10 Excellent
Reviewed: Saturday, January 18, 2025
Excepcional servicio y limpieza
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A.N
Madrid
6.3 /10 Average
Reviewed: Saturday, January 18, 2025
Lost cost car rental with very basic customer service. huge line for pick up (over 1 hour)
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Sandy Madge
Madrid
10 /10 Excellent
Reviewed: Saturday, January 18, 2025
Satisfied
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Doris Ingersoll
Madrid
2 /10 Poor
Reviewed: Saturday, January 18, 2025
It's a scam, avoid this company at all costs.
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Regan Child
Madrid
10 /10 Excellent
Reviewed: Saturday, January 18, 2025
This is the second time renting from them, always friendly and kind.
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Rosalind Wilmot(t)
Madrid
10 /10 Excellent
Reviewed: Saturday, January 18, 2025
Generally satisfied, but the process was a bit slow.
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Angela Perkin
Madrid
8 /10 Very good
Reviewed: Saturday, January 18, 2025
No aggressive upselling, oil fees pre-deducted and refunded after returning the car.
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Leo MacPherson
Madrid
10 /10 Excellent
Reviewed: Saturday, January 18, 2025
Very satisfied
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Virginia Wilson
Madrid
10 /10 Excellent
Reviewed: Saturday, January 18, 2025
The experience was excellent, although there were quite a few people in line to pick up the car. Everything was explained clearly, the car was very new with only a little over two thousand kilometers. They suggested we add insurance, but they let it go when we insisted. Returning the car was simple, no need to clean the car as long as the tank was full. Overall, very satisfied! Will choose this rental company again next time in Spain.
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Jared Swift
Madrid
10 /10 Excellent
Reviewed: Saturday, January 18, 2025
Excellent
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Regina Green
Madrid
10 /10 Excellent
Reviewed: Saturday, January 18, 2025
Good service attitude, very satisfied.
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Cecil Cronin
Madrid
10 /10 Excellent
Reviewed: Saturday, January 18, 2025
Very satisfied
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Vincent Cocker
Madrid
8 /10 Very good
Reviewed: Saturday, January 18, 2025
Overall, the service was good. The staff member who assisted with the car pickup was very patient and spoke good English. The return service was okay, but the staff seemed a bit impatient due to the language barrier and the large crowd.
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June MacMillan
Madrid
10 /10 Excellent
Reviewed: Saturday, January 18, 2025
Very good
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Max Adam
Madrid
2 /10 Poor
Reviewed: Saturday, January 18, 2025
The provided vehicle was old and full of scratches. During a 5-day rental, we had to stop at a highway service area to refuel. After parking for about ten minutes, the vehicle wouldn't start due to its own issues. Following coordination with the car rental platform, we exchanged the vehicle at a Lisbon branch, but this delay caused a 7-hour interruption. On May 29, we returned the car on time in Madrid. The vehicle breakdown caused a 7-hour delay, leading to significant panic and anxiety. Not only did we receive no compensation, but one week and three weeks after the return, 1700 euros were deducted from my credit card twice. This rental company provides poor quality vehicles and is very dishonest. During the vehicle exchange in Lisbon, the staff prohibited recording and threatened to sue us if we did.
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Stanley Dillon
Madrid
8 /10 Very good
Reviewed: Saturday, January 18, 2025
Satisfied
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Alva Dupont
Madrid
10 /10 Excellent
Reviewed: Saturday, January 18, 2025
Excellent
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Marico Wagner
Madrid
4 /10 Average
Reviewed: Saturday, January 18, 2025
When there are many customers, the efficiency is very low. They openly downgrade the car claiming that the booked car is not available, otherwise you have to wait endlessly. This is my first experience of downgrading instead of upgrading. Moreover, during our language barrier, they secretly charged over 300 euros for insurance on the order, which is quite unacceptable.
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Fabian Victor
Madrid
8 /10 Very good
Reviewed: Saturday, January 18, 2025
After taking a number at the car rental agency and waiting in line, they tried to upsell insurance but stopped when I told them I had already purchased it. This Kia is a hybrid and drives very well. The fuel consumption is around 5 liters per 100 kilometers. A good rental company.
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A.Gomez
Madrid
9 /10 Excellent
Reviewed: Saturday, January 18, 2025
El vehiculo fue superior a lo esperado, limpieza correcta, presion de los neumaticos deficiente
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