OK Mobility, Ok Mad Car hire

Best price car hire
Address
Pick-up
Drop-off
Opening Hours
Deposit policy
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

OK Mobility - Ok Mad Information, Car hire Instructions & Policies

Address

Av de la Hispanidad, s/n, Barajas – Madrid

Telephone

+34971126880

Pick-up Instructions

The OK Mobility - Ok Mad car hire location is in terminal

You can walk to the counter of OK Mobility - Ok Mad car hire.

Terminal 1: After leaving the luggage claim area, you will find the departures central hall. Turn to the left and following “ Car Rental Signals” Continue trough the Rent a Cars Area until our OK MOBILITY store. To pick up your vehicle, go by the door nearest to our branch, cross the street, and once inside the B building, turn to the right until you find our Parking Area. Terminal 4: After leaving the luggage claim area, you will find the departures central hall. Turn to the left and following “ Car Rental Signals” down to -1 floor level trough the escalators. Continue trough the Rent a Cars Area until our OK MOBILITY store. To pick up your vehicle, go by the door nearest to our branch, cross the street, and once inside the B building, turn to the right until you find our Parking Area.

Drop-off Instructions

Terminal 1: When you arrive at Terminal 1, drive around the right lane following “ T1 /P1” signs. Stay in the left lane following the signs to “Car Rental” Once on the left line, keep following “T1 / Car Rental” signs until you find the parking access. Wait in front the barrier, it will be opened automatically; parked the car in our Car Return Area, and go with the keys to our office, in order to be attended. Terminal 4: When you arrive at Terminal 4, drive around the right lane following “ Departures“ signs. Stay in the right lane following the signs to “Car Rental”. While you are in the B building, keep waiting in front of the barrier, it will be open automatically; once inside the parking, follow the OK Mobility signs. Parked the car in our Car Return Area, and go with the keys to our office, in order to be attended.

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	07:00 -23:00	07:00 -23:00	07:00 -23:00	07:00 -23:00	07:00 -23:00	07:00 -23:00	07:00 -23:00

Deposit policy

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car hire from this store: Visa, Master

E-voucher

An e-voucher is accepted at this location.

Age requirements

18 - 80 years old

Driver's License Requirements

The main driver and any additional drivers will need to provide a physical full driving license in their name with no major endorsements. The license should be held for at least 2 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

Full Driving License issued in Spain

EU/EEA Driving License

EU/EEA driving licenses are valid for car rental across the EU/EEA, as well as in Switzerland and the United Kingdom.

Spanish digital version of the driving license is acceptable. The driving's license must be shown from the official DGT App.

For local renters, you need to bring:

Full Driving License issued in Spain

Additional Extras

To be updated

Cross Border

Conditional:

Depending on which countries to bring the rental cars to, policies differ:
Germany, Andorra, Austria, Belgium, France, Gibraltar, Greece, Liechtenstein, Luxembourg, Monaco, Netherlands, Poland, Portugal, Czech Republic, Switzerland, Italy

In the case of crossing into permitted territories, we recommend purchasing the International Supplement (INT). This supplement extends the rental terms and conditions to adjacent countries, provided they are one of the countries listed above, and under the coverage and liability conditions agreed upon in the current excess (as long as the vehicle is used in accordance with these General Terms and Conditions and the traffic regulations of the country of use are adhered to). If this supplement is not purchased and an accident occurs, the Lessee will be fully responsible for any damage to the vehicle, repatriation costs, and/or the total vehicle cost, as well as compensation for any damages caused. The vehicle may not be boarded or transported by any means of transportation without the prior written authorisation of the Lessor.It is prohibited to cross borders outside the European continent. For price and details of INT, please consult the staff at the counter.

Must-not:

Taking rental cars to following countries is not allowed:
Bulgaria, Romania, Albania, United Kingdom, Kosovo, Bosnia and Herzegovina, North Macedonia, Belarus, Ukraine, Russia, Turkey, Moldova

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess differs by car model:

EUR for other car models.

EUR 900 for Hyundai i10,

EUR 900 for Fiat500,

EUR 1050 for Citroen C3,

EUR 900 for Fiat 500,

EUR 1050 for Volkswagen Polo,

EUR 1200 for Volkswagen T-roc,

EUR 1200 for Fiat Doblo Kombi,

EUR 1200 for Opel Combo Life L,

EUR 1200 for Peugeot 308 Estate,

EUR 1200 for Nissan Juke,

EUR 1200 for Volkswagen Golf,

EUR 1200 for Peugeot 2008,

EUR 1200 for Renault Megane Sport Tourer,

EUR 1200 for Mg Hs,

EUR 1800 for Nissan Qashqai,

EUR 1200 for Fiat 500 Cabriolet,

EUR 1800 for Vw Beetle Cc,

EUR 1800 for Opel Cabrio,

EUR 1500 for Dacia Lodgy,

EUR 1500 for Renault Espace 7 Seater,

EUR 1500 for Renault Espace,

EUR 1500 for Peugeot Rifter,

EUR 1800 for Peugeot Traveller 9 Seater,

EUR 1800 for Peugeot Traveller,

EUR 900 for Hyundai I10,Hyundai I10,Fiat 500,Smart Forfour Eq,Abarth 500,Fiat500,Smart Fortwo Eq,

EUR 1100 for Opel Corsa Automatic Pmr,Mini 5 Puertas,Volkswagen Polo,Bmw I3,Renault Zoe Or Similar,Audi A1 Sportback,Citroen C3,

EUR 1200 for Mercedes Citan Tourer,Opel Combo Life L,Opel Combo Life L Pmr,Mercedes Benz Citan,Fiat Doblo Kombi,Peugeot 308 Automatic Pmr,Audi A3 Or Similar,Volkswagen Golf,Renault Megane,Bmw Serie 1,Volkswagen T-roc,Mg5 Or Similar,Renault Talisman,Dacia Logan,Toyota Corolla Sedán,Mg Hs,Citroën C3 Aircross Automatic Pmr,Audi Q2,Peugeot 2008,Peugeot 2008 Ev,Audi Q2,Nissan Juke,Cupra Formentor Automatic O Similar,Fiat 500 Cabriolet,Peugeot 508,Renault Megane Sport Tourer,Peugeot 308 Estate,

EUR 1500 for Mini Cooper Or Similar,

EUR 1800 for Peugeot Rifter,Renault Espace,Renault Espace 7 Seater,Renault Espace 7 Seater,Dacia Lodgy,Dacia Lodgy,Audi A3,Audi A3,Mg Marvel R,Nissan X-trail,Ds - Ds7 Crossback,Nissan Qashqai,Lynk&co 01 Automatic O Similar,Mini Cooper Cabrio,Opel Cabrio,Vw Beetle Cc,Chevrolet Van Express 15p,Renault Trafic,Peugeot Traveller,Peugeot Traveller 9 Seater,Mercedes Benz Clase C Estate,

EUR 2000 for Mercedes Clase T,Bmw Serie 2 Gran T Ourer,Bmw Serie 5,Mercedes Benz Clase C,Land Rover Discovery Sport,Nissan X-trail,Bmw M235 Gran Coupé,Bmw Serie 4 Cabrio,Land Rover Evoque Cc,Audi A6 Avant,

EUR 4000 for Mercedes Clase S,

EUR 2000 for Mercedes Clase T,Bmw Serie 2 Gran T Ourer,Bmw Serie 5,Mercedes Benz Clase C,Land Rover Discovery Sport,Bmw M235 Gran Coupé,Bmw Serie 4 Cabrio,Land Rover Evoque Cc,Audi A6 Avant,

EUR 1800 for Peugeot Rifter,Renault Espace,Renault Espace 7 Seater,Renault Espace 7 Seater,Dacia Lodgy,Dacia Lodgy,Mg Marvel R,Nissan X-trail,Nissan Qashqai,Lynk&co 01,Opel Cabrio,Vw Beetle Cc,Peugeot Traveller,Peugeot Traveller 9 Seater,

EUR 1200 for Mercedes Citan Tourer,Opel Combo Life L,Opel Combo Life L Pmr,Mercedes Benz Citan,Fiat Doblo Kombi,Peugeot 308 Automatic Pmr,Audi A3 Or Similar,Volkswagen Golf,Renault Megane,Bmw Serie 1,Volkswagen T-roc,Mg5 Or Similar,Renault Talisman,Dacia Logan,Mg Hs,Citroën C3 Aircross Automatic Pmr,Audi Q2,Peugeot 2008,Peugeot 2008 Ev,Audi Q2,Nissan Juke,Cupra Formentor Automatic O Similar,Fiat 500 Cabriolet,Peugeot 508,Renault Megane Sport Tourer,Peugeot 308 Estate,

EUR 1800 for Peugeot Rifter,Renault Espace,Renault Espace 7 Seater,Renault Espace 7 Seater,Dacia Lodgy,Dacia Lodgy,Audi A3,Audi A3,Mg Marvel R,Nissan X-trail,Ds - Ds7 Crossback,Nissan Qashqai,Lynk&co 01,Mini Cooper Cabrio,Opel Cabrio,Vw Beetle Cc,Renault Trafic,Peugeot Traveller,Peugeot Traveller 9 Seater,Mercedes Benz Clase C Estate,

EUR 2000 for Peugeot Rifter,Renault Espace,Mercedes Clase T,Renault Espace 7 Seater,Renault Espace 7 Seater,Bmw Serie 2 Gran T Ourer,Dacia Lodgy,Dacia Lodgy,Bmw Serie 5,Mercedes Benz Clase C,Audi A3,Audi A3,Land Rover Discovery Sport,Nissan X-trail,Mg Marvel R,Nissan X-trail,Ds - Ds7 Crossback,Honda Freed,Nissan Qashqai,Lynk&co 01 Automatic O Similar,Lynk&co 01,Bmw M235 Gran Coupé,Bmw Serie 4 Cabrio,Land Rover Evoque Cc,Mini Cooper Cabrio,Opel Cabrio,Vw Beetle Cc,Renault Trafic,Peugeot Traveller,Peugeot Traveller 9 Seater,Audi A6 Avant,Mercedes Benz Clase C Estate,

EUR 1800 for Mercedes Citan Tourer,Opel Combo Life L,Opel Combo Life L Pmr,Mercedes Benz Citan,Fiat Doblo Kombi,Peugeot 308 Automatic Pmr,Audi A3 Or Similar,Volkswagen T Cross,Volkswagen Golf,Renault Megane,Bmw Serie 1,Volkswagen T-roc,Mg5 Or Similar,Renault Talisman,Dacia Logan,Toyota Corolla Sedán,Mg Hs,Citroën C3 Aircross Automatic Pmr,Audi Q2,Peugeot 2008,Peugeot 2008 Ev,Audi Q2,Nissan Juke,Cupra Formentor Automatic O Similar,Mini Cooper Or Similar,Fiat 500 Cabriolet,Peugeot 508,Renault Megane Sport Tourer,Peugeot 308 Estate,

EUR 1200 for Opel Corsa Automatic Pmr,Mini 5 Puertas,Volkswagen Polo,Bmw I3,Renault Zoe Or Similar,Audi A1 Sportback,Citroen C3,Hyundai I10,Hyundai I10,Fiat 500,Smart Forfour Eq,Abarth 500,Fiat500,Smart Fortwo Eq,

Theft Insurance Excess differs by car model:

EUR for other car models.

EUR 900 for Hyundai i10,

EUR 900 for Fiat500,

EUR 1050 for Citroen C3,

EUR 900 for Fiat 500,

EUR 1050 for Volkswagen Polo,

EUR 1200 for Volkswagen T-roc,

EUR 1200 for Fiat Doblo Kombi,

EUR 1200 for Opel Combo Life L,

EUR 1200 for Peugeot 308 Estate,

EUR 1200 for Nissan Juke,

EUR 1200 for Volkswagen Golf,

EUR 1200 for Peugeot 2008,

EUR 1200 for Renault Megane Sport Tourer,

EUR 1200 for Mg Hs,

EUR 1800 for Nissan Qashqai,

EUR 1200 for Fiat 500 Cabriolet,

EUR 1800 for Vw Beetle Cc,

EUR 1800 for Opel Cabrio,

EUR 1500 for Dacia Lodgy,

EUR 1500 for Renault Espace 7 Seater,

EUR 1500 for Renault Espace,

EUR 1500 for Peugeot Rifter,

EUR 1800 for Peugeot Traveller 9 Seater,

EUR 1800 for Peugeot Traveller,

EUR 900 for Hyundai I10,Hyundai I10,Fiat 500,Smart Forfour Eq,Abarth 500,Fiat500,Smart Fortwo Eq,

EUR 1100 for Opel Corsa Automatic Pmr,Mini 5 Puertas,Volkswagen Polo,Bmw I3,Renault Zoe Or Similar,Audi A1 Sportback,Citroen C3,

EUR 1500 for Mini Cooper Or Similar,

EUR 4000 for Mercedes Clase S,

EUR 2000 for Mercedes Clase T,Bmw Serie 2 Gran T Ourer,Bmw Serie 5,Mercedes Benz Clase C,Land Rover Discovery Sport,Bmw M235 Gran Coupé,Bmw Serie 4 Cabrio,Land Rover Evoque Cc,Audi A6 Avant,

EUR 1200 for Mercedes Citan Tourer,Opel Combo Life L,Opel Combo Life L Pmr,Mercedes Benz Citan,Fiat Doblo Kombi,Peugeot 308 Automatic Pmr,Audi A3 Or Similar,Volkswagen Golf,Renault Megane,Bmw Serie 1,Volkswagen T-roc,Mg5 Or Similar,Renault Talisman,Dacia Logan,Mg Hs,Citroën C3 Aircross Automatic Pmr,Audi Q2,Peugeot 2008,Peugeot 2008 Ev,Audi Q2,Nissan Juke,Cupra Formentor Automatic O Similar,Fiat 500 Cabriolet,Peugeot 508,Renault Megane Sport Tourer,Peugeot 308 Estate,

EUR 1800 for Peugeot Rifter,Renault Espace,Renault Espace 7 Seater,Renault Espace 7 Seater,Dacia Lodgy,Dacia Lodgy,Audi A3,Audi A3,Mg Marvel R,Nissan X-trail,Ds - Ds7 Crossback,Nissan Qashqai,Lynk&co 01,Mini Cooper Cabrio,Opel Cabrio,Vw Beetle Cc,Renault Trafic,Peugeot Traveller,Peugeot Traveller 9 Seater,Mercedes Benz Clase C Estate,

Fuel Policy (what does it mean)

To be updated

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

3.8 km from Madrid–Barajas Airport

20.5 km from Cuatro Vientos Airport

Railway Stations

10.7 km from Chamartin Station

12.2 km from Atocha Train Station

Hotels

10.5 km from Hotel Claridge Madrid

12.8 km from Eurostars Suites Mirasierra

13.4 km from PYR se1ect Plaza Mayor II y III

Other Landmarks

10.9 km from Paseo De La Castellana

11 km from Puerta De Europa

11.1 km from Torres Kio

FIND ME A CHEAP RENTAL

Map view of OK Mobility Store Location

coordinates: 40.45 -3.56

Guest Reviews

Total points： 6.8 / 10 Average

Vehicle condition: 0.0
Vehicle cleanliness: 0.0
Spaciousness: 0.0
Counter staff: 0.0
Pick-up location: 0.0
Drop-off location: 0.0
Pick-up time: 10-30 mins
Drop-off time: 10-30 mins

Lambert Jennings
Madrid
2 /10 Poor
Reviewed: Saturday, March 21, 2026
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Edmund Waters
Madrid
2 /10 Poor
Reviewed: Saturday, March 21, 2026
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Jill Morrison
Madrid
2 /10 Poor
Reviewed: Saturday, March 21, 2026
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Jane Pullan
Madrid
10 /10 Excellent
Reviewed: Saturday, March 21, 2026
Very good, they do not cause unnecessary trouble. If you don't want to upgrade the car model or buy insurance from the store, just refuse.
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Mabel Fielding
Madrid
10 /10 Excellent
Reviewed: Saturday, March 21, 2026
Pick-up and drop-off were very smooth. The staff were professional and communicated well in English!
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Bblythe Brooke
Madrid
10 /10 Excellent
Reviewed: Saturday, March 21, 2026
I thought it was a small rental company, but the car return process was very smooth.
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Gene Albert
Madrid
8 /10 Very good
Reviewed: Saturday, March 21, 2026
Picking up the car was very slow due to the high number of people. At around 11 AM local time, only two out of five counters were open. The staff was sluggish, and it took over two hours to get the car. The vehicle itself was in decent condition with various features. Returning the car was relatively quick. They offered an upgrade and insurance at pickup, but you can just decline.
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Abigail Harrod
Madrid
6 /10 Average
Reviewed: Saturday, March 21, 2026
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Walter Davy
Madrid
10 /10 Excellent
Reviewed: Saturday, March 21, 2026
Quick pickup and return, no sales pressure, courteous staff.
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Arlen Tracy
Madrid
10 /10 Excellent
Reviewed: Saturday, March 21, 2026
Got upgraded to a larger car without additional charges.
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Ian Zacharias
Madrid
2 /10 Poor
Reviewed: Saturday, March 21, 2026
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Anonymous
Madrid
10 /10 Excellent
Reviewed: Saturday, March 21, 2026
There were only two staff members, but overall they were fairly efficient. It took about 10-15 minutes to process each order. They did try to upsell their own insurance, but once they knew I had third-party coverage, they didn't push further.
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