Firefly, SYDNEY OFF AIRPORT Car hire

3% OFF

Address
Pickup
Return
Opening Hours
Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

Firefly - SYDNEY OFF AIRPORT Information, Car hire Instructions & Policies

Address

50 Ross Smith Avenue, Mascot, NSW, 2020

Telephone

02 8338 0926 / 1-800-679-891

Pick-up Instructions

The Firefly - SYDNEY OFF AIRPORT car hire location is located out of the airport

You can arrive of Firefly - SYDNEY OFF AIRPORT car hire by free shuttle bus.

Serviced by Hertz Car Rental. Pick-up and drop off service to branch from 0530 to 2230. Call 61 2 8338 0926 after collecting your luggage.

Drop-off Instructions

Serviced by Hertz Car Rental. Return the car to the same spot, then the staff will arrange shuttle bus for the customer to go to the airport

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	06:00 -23:00	06:00 -23:00	06:00 -23:00	06:00 -23:00	06:00 -23:00	06:00 -23:00	06:00 -23:00

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car hire from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

20 - 80 years old

Young Driver Fee applies at 20 - 24 years old with charge of AUD 16.5 - 25 per day approximately.

Driver's License Requirements

The main driver and any additional drivers will need to provide a physical full driving license in their name with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit

Please note that the IDP(International Driving Permit) is only a translation and you must bring your original driver’s license with you.

Original driving licence + NAATI Translation

The translation of the driver's license certified by the Australian Translation and Accreditation Institute (NAATI) can be used to rent a car and drive in Australia.

For local renters, you need to bring:

Full Driving License issued in Australia

This option applies to customers with local driving license, please show your local license at pick-up.

Additional Extras

Extras Prices

Additional driver

Note that all drivers must provide their valid documentation.

To be confirmed

GPS rental

Provided by the local stores. Usually, interface and voice are of the local language.

AUD 14.3/day

Child car seat rental

Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌

AUD 21.64/day

Cross Border

To be updated

Cross Islands

Conditional:

Depending on which island to bring the rental cars to, policies differ:
Kangaroo Island, Phillip Island

Rental cars can only be driven on sealed/bitumen or well maintained roads.Vehicles are not to be taken above the snow line.Excluded from the protection is driving on beaches or through streams, dams, rivers or flood water.

Must-not:

Taking rental cars to following islands is not allowed：
Fraser Island, Magnetic Island, Moreton Island, North Stradbroke Island, Daydream Island, Rottnest Island, Cockatoo Island, Tasmania, Bruny Island, Brampton Island, Horn Island, DayDream Island

Excess

Collision Damage Waiver Excess:

AUD 7000-8700

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.8 km from Sydney International Airport

Hotels

1.3 km from Captain Cook Hotel

2.2 km from Sir Joseph Banks Hotel

2.5 km from EAST CENTRAL TOWNHOUSE BOTANY

Other Landmarks

8.5 km from Sydney Tower Eye

10.1 km from Sydney Opera House

FIND ME A CHEAP RENTAL

Map view of Firefly Store Location

coordinates: -33.944105 151.182668

Guest Reviews

Total points： 5.5 / 10 Average

Vehicle condition: 0.0
Vehicle cleanliness: 0.0
Spaciousness: 0.0
Counter staff: 0.0
Pick-up location: 0.0
Drop-off location: 0.0
Pick-up time: 10-30 mins
Drop-off time: 10-30 mins

Samantha Hornby
Sydney
8 /10 Very good
Reviewed: Sunday, September 29, 2024
Acceptable
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Trista Cromwell
Sydney
6 /10 Average
Reviewed: Sunday, September 29, 2024
When I booked, it stated pickup at the airport. However, at the Hertz counter they told me it was outside the airport. I waited for the shuttle bus for over half an hour, then at the off-site location, there was only one person attending and I queued for another 30 minutes.
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Chad Kipling
Sydney
6 /10 Average
Reviewed: Sunday, September 29, 2024
It took more than half an hour to get the car after arriving at the rental point.
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Georgia Stuart
Sydney
2 /10 Poor
Reviewed: Sunday, September 29, 2024
I waited for the shuttle bus for 50 minutes, but it never came. I returned to the rental point and QEEQ said that Hutz would provide the car, but Hutz said they couldn't find my booking and asked me to book another one for 1000 AUD (my original booking was 220 AUD). I called QEEQ customer service, who asked me to wait again. After half an hour without a response, I called QEEQ again, and they said they couldn't reach the Firefly company (if you can't reach them, why list them?). Then QEEQ's overseas customer service asked me to place a new order, so I did and finally got a car. From the time I landed at 2:30 PM to finally getting a car at 5:20 PM, the experience was terrible. Most of the blame lies with Firefly, but doesn't QEEQ have any responsibility? Anyway, I still haven't received an explanation. I suggest that in the future, you rent a car directly upon landing instead of using QEEQ.
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