Dollar, Sydney Airport Car hire

3% OFF

Best price car hire
Address
Pickup
Return
Opening Hours
Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

Toyota Corolla
Compact
US$ 37/day
Rent a car
- Collision Damage Waiver & TP
Mazda CX-5
Small SUV
US$ 41/day
Rent a car
- Collision Damage Waiver & TP
Kia Sportage
Small SUV
US$ 43/day
Rent a car
- Collision Damage Waiver & TP
Mazda CX-9
Medium SUV
US$ 47/day
Rent a car
- Collision Damage Waiver & TP
Mitsubishi Montero Sport
Medium SUV
US$ 47/day
Rent a car
- Collision Damage Waiver & TP
Mitsubishi Pajero
Medium SUV
US$ 47/day
Rent a car
- Collision Damage Waiver & TP
Toyota RAV4
Small SUV
US$ 49/day
Rent a car
- Collision Damage Waiver & TP
- Ford Ranger
  US$ 50/day
- Toyota Prado
  US$ 50/day
- Kia Carnival
  US$ 58/day
Show other 35
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- Dollar Sydney Kingsford Smith Airport Terminal 1(SYD) Hyundai Imax Rental
  US$ 58/day

Dollar - Sydney Airport Information, Car hire Instructions & Policies

Address

48 ROSS SMITH AVE,MASCOT,NS,2020,AU

Telephone

+611800501934 / +61294934190

Pick-up Instructions

The Dollar - Sydney Airport car hire location is located out of the airport

Flight Details--You must provide a flight number when picking up a car at Sydney Airport. If a valid flight number is not present, the vehicle will be ready at the DOMESTIC T2 Terminal. Domestic Travellers - There is Rental Collection Counters in Every Terminal at Sydney Airport,while due to the repair works of the airport recently, vehicle pick-ups and drop-offs will take place at temporary facilities on Ross Smith Avenue, and there will a free shuttle bus,please kindly check with counter staff . International Travellers - The Collection Counter is located within the Terminal and then the car park where the cars are located is directly outside the terminal. This car collection point is also the return area.

Drop-off Instructions

Domestic Travellers - Please kindly confirm with the counter staff at pick-up. International Travellers - The Collection Counter is located within the Terminal and then the car park where the cars are located is directly outside the terminal. This car collection point is also the return area.

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	06:00 -23:00	06:00 -23:00	06:00 -23:00	06:00 -23:00	06:00 -23:00	06:00 -23:00	06:00 -23:00

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car hire from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

21 - 80 years old

Driver's License Requirements

The main driver and any additional drivers will need to provide a physical full driving license in their name with no major endorsements. The license should be held for at least 1-2 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation.You must present your original driving licence with the original IDP at the counter.

Original driving licence + NAATI Translation

The translation of the driver's license certified by the Australian Translation and Accreditation Institute (NAATI) can be used to rent a car and drive in Australia.

For local renters, you need to bring:

Full Driving License issued in Australia

This option applies to customers with local driving license, please show your local license at pick-up.

Additional Extras

Extras Prices

GPS rental

Provided by the local stores. Usually, interface and voice are of the local language.

AUD 19/day

Infant car seat rental

Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months)

AUD 24.2/day

capped at AUD 96.8

Child car seat rental

Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌

AUD 24.2/day

capped at AUD 96.8

Child booster seat rental

Recommended for children weighing 40-80 lbs /18-36 kg

AUD 24.2/day

capped at AUD 96.8

Cross Border

To be updated

Cross Islands

Free of Charge:

Taking rental cars to following islands is allowed and free of charge:
Phillip Island, Churchill Island, Tasmania, Bruny Island, Groote Eylandt, Tiwi Island, Gove Peninsula

*If you rent a car in Western Australia, you are not allowed to drive out of this state.

Conditional:

Depending on which island to bring the rental cars to, policies differ:
Kangaroo Island

You can go to Kangaroo Island, but you must report to the store and obtain permission when picking up the car. *If you rent a car in Western Australia, you are not allowed to drive out of this state.

Must-not:

Taking rental cars to the Australian islands that are not listed in Free of Charge, Conditional is not allowed.

Excess

Collision Damage Waiver Excess differs by car model:

AUD for Opel Astra,Hyundai Ioniq,Volkswagen T-cross,Toyota Cross Hybrid,Seat Arona,Suzuki Vitara Aut,Pallet Gates Dropsides-diesel,R4 6 Cubic Metre Van,Renault Kangoo,Peugeot Expert 5m3,Toyota-wi̇sh-automatic-petrol,Ds Ds3,Volkswagen Golf Gti,Chevrolet Spark,Opel Corsa Automatic Or Similar,Fiat Panda,Toyota Yaris,Cubic Metre Van,4wd Mine Equipped-diesel-4wd,Mystery Vehicle,Toyota Chr,Volkswagen Jetta,Toyota Corolla Cross Hybrid,Chevrolet Captiva,Mitsubishi Pajero Sport,Volvo Xc60,Ldv Delivery 9,Van W Lift,Fiat Ducato,Cab Tray-diesel,Tray Ute,Dual Cab 4wd--4wd,Dual Cab Landcruiser-diesel-4wd,Renault Espace,Metre Tipper Truck-diesel,Kia Carnival,Volvo Xc60,J5 Audi Q7,Pallet Curtainsider Lift-diesel,Cubic Metre Curtainsider,4wd Lid Canopy--4wd,E5 Mercedes Benz V Class,Hilux Sw4 Trailblazer,

AUD 5500 for Toyota Corolla,

AUD 6900 for other car models.

AUD 5500 for Opel Astra,

AUD 5500 for Hyundai Ioniq,

AUD 5500 for Volkswagen T-cross,

AUD 5500 for Toyota Cross Hybrid,

AUD 5500 for Seat Arona,

AUD 6001 for Suzuki Vitara Aut,

AUD 6001 for Pallet Gates Dropsides-diesel,

AUD 6001 for R4 6 Cubic Metre Van,

AUD for Renault Kangoo,

AUD for Peugeot Expert 5m3,

AUD for Toyota-wi̇sh-automatic-petrol,

AUD 6001 for Ds Ds3,

AUD 7900 for Volkswagen Golf Gti,

AUD for Chevrolet Spark,

AUD for Opel Corsa Automatic Or Similar,

AUD for Fiat Panda,

AUD 5500 for Toyota Yaris,

AUD for Cubic Metre Van,

AUD for 4wd Mine Equipped-diesel-4wd,

AUD 5500 for Mystery Vehicle,

AUD 5500 for Toyota Chr,

AUD 5500 for Volkswagen Jetta,

AUD 5500 for Toyota Corolla Cross Hybrid,

AUD 5500 for Chevrolet Captiva,

AUD 6001 for Mitsubishi Pajero Sport,

AUD for Volvo Xc60,

AUD for Ldv Delivery 9,

AUD 6001 for Van W Lift,

AUD for Fiat Ducato,

AUD 6001 for Cab Tray-diesel,

AUD 6001 for Tray Ute,

AUD 6001 for Dual Cab 4wd--4wd,

AUD for Dual Cab Landcruiser-diesel-4wd,

AUD 7900 for Ford Mustang Gt,

AUD 5500 for Renault Espace,

AUD 6001 for Metre Tipper Truck-diesel,

AUD 5500 for Kia Carnival,

AUD 6001 for J5 Audi Q7,

AUD for Pallet Curtainsider Lift-diesel,

AUD 6001 for Cubic Metre Curtainsider,

AUD 6001 for 4wd Lid Canopy--4wd,

AUD 6001 for E5 Mercedes Benz V Class,

AUD 5500 for Hilux Sw4 Trailblazer,

AUD 6001 for H5 Audi Q2,

AUD 6001 for Mystery Prestige Vehicle,

AUD 5500 for Seat Toledo,

AUD 5500 for Toyota RAV4,

AUD 5500 for Opel Movano Xl2 10/12m3,

AUD 5500 for Kia Sportage,

AUD for Tray With Gates-diesel,

AUD 6001 for H4 8 Cubic Metre Van,

AUD 6001 for Hilux Ute,

AUD 6001 for N Toyota Hilux Xcab Ute,

AUD 6001 for Mercedes Eqa350,

AUD 5500 for Geely Coolray,

AUD 6001 for Audi Q5 Inc,

AUD for A6 10 Pallet Curtainsider Lift,

AUD 7900 for Audi Sq5 Inc--4wd,

AUD for Mover 2 Axle,

AUD for S4 49 Cubic Meter Van,

AUD for Peugeot Partner,

AUD for 25 Seat Bus,

AUD for Mercedes-benz C-class,

AUD for Toyota Landcruiser Prado,

AUD 6001 for Volvo Xc60,

AUD for B4 36 Cubic Metre Truck Lift,

AUD for 4wd Toyota Landcruiser,

AUD 6001 for 4wd Lid Canopy-4wd,

AUD 6001 for Hiace 12 Seats,

AUD 5500 for Volvo V90,

AUD 6001 for C Class At,

AUD for D4 12 Pallet Curtainsider,

AUD 6001 for I6 10.5 Cubic Metre Van,

AUD 6001 for D5 Polestar 2,

AUD for 22 Seat Bus-diesel--4wd,

AUD 5500 for Ford Mondeo Hybrid,

AUD 5500 for Volkswagen Passat,

AUD for E4 12 Pallet Tray With Gate,

AUD 6001 for I4 9 Cubic Metre Van,

AUD for Ford Transit,

AUD for Transit 350l 118m3,

AUD for Dual Cab-4wd,

AUD for Opel Zafira,

AUD for Volkswagen Passat,

AUD 6001 for Audi Q5,

AUD 7000 for Cubic Metre Van,

AUD 7000 for Mercedes-benz Classe V,

AUD 7000 for F6 43 Cubic Metre Van Lift,

AUD 6001 for Equipped Toyota Prado--4wd,

AUD 7000 for E6 Mine Equip 12 Pallet Tray,

AUD for Toyota Tundra,

AUD 6001 for Equip 4wd Landcruiser--4wd,

AUD 6001 for G6 Mine Equip Dual Cab 3t Tray,

AUD 6001 for 4wd Dual Cab--4wd,

AUD 6001 for X6 Mine Equip 4t Tray Dual Cab,

AUD 6001 for Y2 Mine Equipped Dual Cab Tray,

AUD 7000 for 25 Seat Bus-diesel,

AUD for Bus With Trailer,

AUD 6001 for Toyota Hiace,

AUD 6001 for 4wd 12 Seater--4wd,

AUD for Ford Transit Custom,

AUD 6001 for Mystery Vehicle Commercial,

Theft Insurance Excess differs by car model:

AUD for Toyota Corolla,

AUD 6900 for other car models.

AUD 5500 for Opel Astra,

AUD 5500 for Hyundai Ioniq,

AUD 5500 for Volkswagen T-cross,

AUD 5500 for Toyota Cross Hybrid,

AUD 5500 for Seat Arona,

AUD 6001 for Suzuki Vitara Aut,

AUD 6001 for Pallet Gates Dropsides-diesel,

AUD 6001 for R4 6 Cubic Metre Van,

AUD for Renault Kangoo,

AUD for Peugeot Expert 5m3,

AUD for Toyota-wi̇sh-automatic-petrol,

AUD 6001 for Ds Ds3,

AUD 7900 for Volkswagen Golf Gti,

AUD for Chevrolet Spark,

AUD for Opel Corsa Automatic Or Similar,

AUD for Fiat Panda,

AUD 5500 for Toyota Yaris,

AUD for Cubic Metre Van,

AUD for 4wd Mine Equipped-diesel-4wd,

AUD 5500 for Mystery Vehicle,

AUD 5500 for Toyota Chr,

AUD 5500 for Volkswagen Jetta,

AUD 5500 for Toyota Corolla Cross Hybrid,

AUD 5500 for Chevrolet Captiva,

AUD 6001 for Mitsubishi Pajero Sport,

AUD for Volvo Xc60,

AUD for Ldv Delivery 9,

AUD 6001 for Van W Lift,

AUD for Fiat Ducato,

AUD 6001 for Cab Tray-diesel,

AUD 6001 for Tray Ute,

AUD 6001 for Dual Cab 4wd--4wd,

AUD for Dual Cab Landcruiser-diesel-4wd,

AUD 7900 for Ford Mustang Gt,

AUD 5500 for Renault Espace,

AUD 6001 for Metre Tipper Truck-diesel,

AUD 5500 for Kia Carnival,

AUD 6001 for J5 Audi Q7,

AUD for Pallet Curtainsider Lift-diesel,

AUD 6001 for Cubic Metre Curtainsider,

AUD 6001 for 4wd Lid Canopy--4wd,

AUD 6001 for E5 Mercedes Benz V Class,

AUD 5500 for Hilux Sw4 Trailblazer,

AUD 6001 for H5 Audi Q2,

AUD 6001 for Mystery Prestige Vehicle,

AUD 5500 for Seat Toledo,

AUD 5500 for Toyota RAV4,

AUD 5500 for Opel Movano Xl2 10/12m3,

AUD 5500 for Kia Sportage,

AUD for Tray With Gates-diesel,

AUD 6001 for H4 8 Cubic Metre Van,

AUD 6001 for Hilux Ute,

AUD 6001 for N Toyota Hilux Xcab Ute,

AUD 6001 for Mercedes Eqa350,

AUD 5500 for Geely Coolray,

AUD 6001 for Audi Q5 Inc,

AUD for A6 10 Pallet Curtainsider Lift,

AUD 7900 for Audi Sq5 Inc--4wd,

AUD for Mover 2 Axle,

AUD for S4 49 Cubic Meter Van,

AUD for Peugeot Partner,

AUD for 25 Seat Bus,

AUD for Mercedes-benz C-class,

AUD for Toyota Landcruiser Prado,

AUD 6001 for Volvo Xc60,

AUD for B4 36 Cubic Metre Truck Lift,

AUD for 4wd Toyota Landcruiser,

AUD 6001 for 4wd Lid Canopy-4wd,

AUD 6001 for Hiace 12 Seats,

AUD 5500 for Volvo V90,

AUD 6001 for C Class At,

AUD for D4 12 Pallet Curtainsider,

AUD 6001 for I6 10.5 Cubic Metre Van,

AUD 6001 for D5 Polestar 2,

AUD for 22 Seat Bus-diesel--4wd,

AUD 5500 for Ford Mondeo Hybrid,

AUD 5500 for Volkswagen Passat,

AUD for E4 12 Pallet Tray With Gate,

AUD 6001 for I4 9 Cubic Metre Van,

AUD for Ford Transit,

AUD for Transit 350l 118m3,

AUD for Dual Cab-4wd,

AUD for Opel Zafira,

AUD for Volkswagen Passat,

AUD 6001 for Audi Q5,

AUD 7000 for Cubic Metre Van,

AUD 7000 for Mercedes-benz Classe V,

AUD 7000 for F6 43 Cubic Metre Van Lift,

AUD 6001 for Equipped Toyota Prado--4wd,

AUD 7000 for E6 Mine Equip 12 Pallet Tray,

AUD for Toyota Tundra,

AUD 6001 for Equip 4wd Landcruiser--4wd,

AUD 6001 for G6 Mine Equip Dual Cab 3t Tray,

AUD 6001 for 4wd Dual Cab--4wd,

AUD 6001 for X6 Mine Equip 4t Tray Dual Cab,

AUD 6001 for Y2 Mine Equipped Dual Cab Tray,

AUD 7000 for 25 Seat Bus-diesel,

AUD for Bus With Trailer,

AUD 6001 for Toyota Hiace,

AUD 6001 for 4wd 12 Seater--4wd,

AUD for Ford Transit Custom,

AUD 6001 for Mystery Vehicle Commercial,

Third Party Liability Insurance Excess differs by car model:

AUD 6900 for other car models.

AUD 5500 for Opel Astra,

AUD 5500 for Hyundai Ioniq,

AUD 5500 for Volkswagen T-cross,

AUD 5500 for Toyota Cross Hybrid,

AUD 5500 for Seat Arona,

AUD 6001 for Suzuki Vitara Aut,

AUD 6001 for Pallet Gates Dropsides-diesel,

AUD 6001 for R4 6 Cubic Metre Van,

AUD for Renault Kangoo,

AUD for Peugeot Expert 5m3,

AUD for Toyota-wi̇sh-automatic-petrol,

AUD 6001 for Ds Ds3,

AUD 7900 for Volkswagen Golf Gti,

AUD for Chevrolet Spark,

AUD for Opel Corsa Automatic Or Similar,

AUD for Fiat Panda,

AUD 5500 for Toyota Yaris,

AUD for Cubic Metre Van,

AUD for 4wd Mine Equipped-diesel-4wd,

AUD 5500 for Mystery Vehicle,

AUD 5500 for Toyota Chr,

AUD 5500 for Volkswagen Jetta,

AUD 5500 for Toyota Corolla Cross Hybrid,

AUD 5500 for Chevrolet Captiva,

AUD 6001 for Mitsubishi Pajero Sport,

AUD for Volvo Xc60,

AUD for Ldv Delivery 9,

AUD 6001 for Van W Lift,

AUD for Fiat Ducato,

AUD 6001 for Cab Tray-diesel,

AUD 6001 for Tray Ute,

AUD 6001 for Dual Cab 4wd--4wd,

AUD for Dual Cab Landcruiser-diesel-4wd,

AUD 7900 for Ford Mustang Gt,

AUD 5500 for Renault Espace,

AUD 6001 for Metre Tipper Truck-diesel,

AUD 5500 for Kia Carnival,

AUD 6001 for J5 Audi Q7,

AUD for Pallet Curtainsider Lift-diesel,

AUD 6001 for Cubic Metre Curtainsider,

AUD 6001 for 4wd Lid Canopy--4wd,

AUD 6001 for E5 Mercedes Benz V Class,

AUD 5500 for Hilux Sw4 Trailblazer,

AUD 6001 for H5 Audi Q2,

AUD 6001 for Mystery Prestige Vehicle,

AUD 5500 for Seat Toledo,

AUD 5500 for Toyota RAV4,

AUD 5500 for Opel Movano Xl2 10/12m3,

AUD 5500 for Kia Sportage,

AUD for Tray With Gates-diesel,

AUD 6001 for H4 8 Cubic Metre Van,

AUD 6001 for Hilux Ute,

AUD 6001 for N Toyota Hilux Xcab Ute,

AUD 6001 for Mercedes Eqa350,

AUD 5500 for Geely Coolray,

AUD 6001 for Audi Q5 Inc,

AUD for A6 10 Pallet Curtainsider Lift,

AUD 7900 for Audi Sq5 Inc--4wd,

AUD for Mover 2 Axle,

AUD for S4 49 Cubic Meter Van,

AUD for Peugeot Partner,

AUD for 25 Seat Bus,

AUD for Mercedes-benz C-class,

AUD for Toyota Landcruiser Prado,

AUD 6001 for Volvo Xc60,

AUD for B4 36 Cubic Metre Truck Lift,

AUD for 4wd Toyota Landcruiser,

AUD 6001 for 4wd Lid Canopy-4wd,

AUD 6001 for Hiace 12 Seats,

AUD 5500 for Volvo V90,

AUD 6001 for C Class At,

AUD for D4 12 Pallet Curtainsider,

AUD 6001 for I6 10.5 Cubic Metre Van,

AUD 6001 for D5 Polestar 2,

AUD for 22 Seat Bus-diesel--4wd,

AUD 5500 for Ford Mondeo Hybrid,

AUD 5500 for Volkswagen Passat,

AUD for E4 12 Pallet Tray With Gate,

AUD 6001 for I4 9 Cubic Metre Van,

AUD for Ford Transit,

AUD for Transit 350l 118m3,

AUD for Dual Cab-4wd,

AUD for Opel Zafira,

AUD for Volkswagen Passat,

AUD 6001 for Audi Q5,

AUD 7000 for Cubic Metre Van,

AUD 7000 for Mercedes-benz Classe V,

AUD 7000 for F6 43 Cubic Metre Van Lift,

AUD 6001 for Equipped Toyota Prado--4wd,

AUD 7000 for E6 Mine Equip 12 Pallet Tray,

AUD for Toyota Tundra,

AUD 6001 for Equip 4wd Landcruiser--4wd,

AUD 6001 for G6 Mine Equip Dual Cab 3t Tray,

AUD 6001 for 4wd Dual Cab--4wd,

AUD 6001 for X6 Mine Equip 4t Tray Dual Cab,

AUD 6001 for Y2 Mine Equipped Dual Cab Tray,

AUD 7000 for 25 Seat Bus-diesel,

AUD for Bus With Trailer,

AUD 6001 for Toyota Hiace,

AUD 6001 for 4wd 12 Seater--4wd,

AUD for Ford Transit Custom,

AUD 6001 for Mystery Vehicle Commercial,

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.8 km from Sydney Kingsford Smith Airport

Hotels

1.3 km from Captain Cook Hotel

2.2 km from Sir Joseph Banks Hotel

2.5 km from EAST CENTRAL TOWNHOUSE BOTANY

Other Landmarks

8.5 km from Sydney Tower Eye

10.1 km from Sydney Opera House

FIND ME A CHEAP RENTAL

Map view of Dollar Store Location

coordinates: -33.944132 151.182659

Location Images

The Sign

The Rental Desk

Guest Reviews

Total points： 7.1 / 10 Good

Vehicle condition: 1.6
Vehicle cleanliness: 0.8
Spaciousness: 0.8
Counter staff: 1.6
Pick-up location: 0.8
Drop-off location: 0.5
Pick-up time: 30-60 mins
Drop-off time: 0-10 mins

Anonymous
Sydney
9.3 /10 Excellent
Reviewed: Saturday, March 22, 2025
Car was perfect
Read More >
Isidore Augustine
Sydney
8 /10 Very good
Reviewed: Saturday, March 22, 2025
Overall satisfied
Read More >
Zebulon Lena
Sydney
10 /10 Excellent
Reviewed: Saturday, March 22, 2025
Pretty good. Although the car rental company gave me a car that wasn't the exact model I reserved, it was the same class. The car was very new, with only 193 kilometers on it, so it was practically brand new.
Read More >
Alan Harry
Sydney
10 /10 Excellent
Reviewed: Saturday, March 22, 2025
Good
Read More >
Evelyn Gallacher
Sydney
2 /10 Poor
Reviewed: Saturday, March 22, 2025
Each customer took a long time to be served while queuing; during the return, they mentioned there was sand in the car, implying a cleaning service was needed; a pre-authorization of 200 AUD was taken, and it's been over a week since I returned home without getting it back. It's unlikely that cleaning would cost 200 AUD.
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Zenobia Oscar
Sydney
2 /10 Poor
Reviewed: Saturday, March 22, 2025
Dissatisfied
Read More >
Sandra Edison
Sydney
8 /10 Very good
Reviewed: Saturday, March 22, 2025
Satisfactory
Read More >
Caesar Dunlop
Sydney
2 /10 Poor
Reviewed: Saturday, March 22, 2025
Initially booked a Toyota Corolla but was given a Toyota Yaris instead. The Yaris was quite noisy. When picking up the car, the vehicle couldn't connect to the navigation system. The staff tried for a while and then said it was broken. Later, the connection worked intermittently. When involved in an accident, calling the rental company took more than half an hour to reach someone after numerous transfers. After that, there were no instructions given, just asked us to reply via email. Upon returning the car, there was no significant acknowledgment, just a simple 'ok, ok.' Later that day, they charged the maximum authorized amount to the credit card. For a minor collision, they charged the maximum; what if it was a serious collision?
Read More >
Anastasia Max
Sydney
8 /10 Very good
Reviewed: Saturday, March 22, 2025
This car rental experience was good. The vehicle was the one I reserved, the return process was quick, and there were no extra charges.
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Julius Hughes
Sydney
6 /10 Average
Reviewed: Saturday, March 22, 2025
The overall experience for both picking up and dropping off this car was quite poor: When picking up the car, there was a system error at the rental company, and I was initially given a large business vehicle. I had to return to the airport counter to exchange it for the car I reserved, a Subaru Forester. However, they didn’t have a Forester available at the time and gave me a similar Mazda instead (I’m not sure of the specific model). To avoid further delays, I accepted the Mazda, but its interior and luggage space were smaller than the Forester. When returning the car, I was in a rush to catch a flight and didn’t refuel. Later, I noticed a charge of over 330 AUD for fuel on my credit card, whereas normally refueling would cost only 60 AUD. I filed a complaint with Zuzuche's customer service, and they responded promptly, stating that the rental company would refund the excess charge to my card within 7-10 business days. I’m still waiting to see if this refund will happen on time. Additionally, this drop-off point charges exorbitant airport construction fees!
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Parker Gladstone
Sydney
10 /10 Excellent
Reviewed: Saturday, March 22, 2025
Very satisfied
Read More >
Quentin
Sydney
10 /10 Excellent
Reviewed: Saturday, March 22, 2025
Good company!
Read More >