City Car Truck, City Car & Truck Rental Car hire

3% OFF

Address
Pickup
Return
Opening Hours
Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

City Car Truck - City Car & Truck Rental Information, Car hire Instructions & Policies

Address

445 Rexdale Blvd, Etobicoke, ON M9W 6P8, Canada

Telephone

416 8001222

Pick-up Instructions

The City Car Truck - City Car & Truck Rental car hire location is located out of the airport

You can arrive of City Car Truck - City Car & Truck Rental car hire by free shuttle bus.

If you need shuttle service from the airport please follow the following steps. For Free Shuttle From Terminal 1 Arrivals: Follow signs for Link Train to Level 2Cross over to Parking Garage on West BridgeTurn left on exiting Bridge to Link Train StationTake Link Train to Viscount Station (2nd stop)At Viscount Station Proceed downstairs to CarRental Shuttle (call 416-800-1222 on arrival. From Terminal 3 Arrivals: Follow signs to elevator at Door “D”Take elevator to Level 3Turn right on exiting the elevator to Sheraton Hotel BridgeCross over the bridge to Link Train StationPrior to entering the Sheraton HotelTurn left for the elevatorTurn right for the escalatorTake Link Train to Viscount Station (1st Stop)At Viscount Station Proceed downstairs to CarRental Shuttle (call 416-800-1222 on arrival)

Drop-off Instructions

445 Rexdale Blvd, Toronto and shuttle back to the airport

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	09:00 -18:00	08:00 -20:00	08:00 -20:00	08:00 -20:00	08:00 -20:00	08:00 -20:00	08:00 -20:00

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car hire from this store: Visa, Master

E-voucher

A print-out voucher is more accepted in this store.

Age requirements

23 - 74 years old

Young Driver Fee applies at 23 - 25 years old with charge of CAD 15.99 per day approximately.

Driver's License Requirements

There is no mandatory requirments for the driver's license holiding time from this store.

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation and you must present your original driving licence at the counter.

For local renters, you need to bring:

Full Driving License issued in Canada

This option applies to customers with local driving license, please show your local license at pick-up.

Additional Extras

Extras Prices

Toddler car seat rental

Recommended for children weighing 40-100 lbs /18-45kg (approx. 4 - 11 years)

USD 6.99/day

Child car seat rental

Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌

USD 6.99/day

Cross Border

Paid:

Depending on which countries to bring the rental cars to, policies differ:

Countries	Charges
United States	CAD 15.99 per rental

Must-not:

Taking rental cars to the countries that are not listed in Paid is not allowed.

Cross Islands

To be updated

Excess

To be updated

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

4.9 km from Toronto Pearson Airport

10.7 km from Downsview Airport

18.7 km from Billy Bishop Toronto City Centre Airport

Railway Stations

2.6 km from Etobicoke North Go Station

18.9 km from Toronto Union Station

Hotels

0.1 km from Comfort Hotel Airport North

0.5 km from Woodbine Hotel and Suites

1.5 km from Humber College North Campus Residence

Other Landmarks

15.4 km from Casa Loma

18.1 km from Ontario Legislative Buildings

18.2 km from Osgoode Hall

FIND ME A CHEAP RENTAL

Map view of City Car Truck Store Location

coordinates: 43.7160923 -79.5937472

Guest Reviews

Total points： 8.7 / 10 Very good

Vehicle condition: 8.2
Vehicle cleanliness: 7.5
Spaciousness: 7.9
Counter staff: 8.0
Pick-up location: 7.0
Drop-off location: 7.2
Pick-up time: 10-30 mins
Drop-off time: 0-10 mins

Anonymous
Toronto
5.7 /10 Average
Reviewed: Friday, November 22, 2024
Very poor service. Why would someone force you to buy what you don't need. Will never rent from you again. very very poor service.. Shuttle service is terrible. You need to look into taking care of your customers and not just leaving them out there to hang dry
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Anonymous
Toronto
8 /10 Very good
Reviewed: Friday, November 22, 2024
Good job no hassles.
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M.Gabaldon
Toronto
8 /10 Very good
Reviewed: Friday, November 22, 2024
Our experience was good. We had to wait a little bit for a shuttle to pick us up but that was not a negative. I would definitely use City Car and Truck Rental again.
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Anonymous
Toronto
6.7 /10 Average
Reviewed: Friday, November 22, 2024
Great car but not so fabulous renter office, far from the airport. They say they offer the shuttle from the airport to their office but make you pay a Uber to make you come back to the airport once you drop off the car. I had to call them to know where the keys needed to be put in for the drop off.
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V.Tran
Toronto
10 /10 Excellent
Reviewed: Friday, November 22, 2024
City Car Truck has an excellent staff , the whole crews are quick and knowledgeable !
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K.Chan
Toronto
9.7 /10 Excellent
Reviewed: Friday, November 22, 2024
We rented a minivan from City Car & Truck Rental for our family trip. The pickup and drop off process was quick. Narinder who assisted us in the car return process was very nice and professional. We were 10 mins late for our drop off and they were very nice about it. Overall experience has been very pleasant.
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M.Aldaamsa
Toronto
2.3 /10 Poor
Reviewed: Friday, November 22, 2024
When picking up the car everyone was helping, on dropping the car off they were busy eating and no anyone can help you so i had to wait between 30-60min until he was done his food. Car rental with no smoking so if you smoke in it or smoke outside and stay in it obvs its going to smell like smoke so they just want the deposit in any how possible. Got the car dirty they wanted to clean it upon my arrival when i got the key.. DONT RECOMMEND TO ANYONE
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M.Sohail Habib
Toronto
9.7 /10 Excellent
Reviewed: Friday, November 22, 2024
Good rates and very supportive staff. Great experience
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W.Leradza
Toronto
8.7 /10 Very good
Reviewed: Friday, November 22, 2024
Major surprise was the office was closed on Dce 26th. Not anywhere nor did anyone ever mention this to me. I had to spend $30 additional for a cab to the airport. This was quite poor, to bad as everything else was great.
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Anonymous
Toronto
5.7 /10 Average
Reviewed: Friday, November 22, 2024
Way too many unexpected charges. The car also stinks from inside and was damaged on the outside. On top of it i did not get the car i wanted, i got an suv
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Kasun N
Toronto
10 /10 Excellent
Reviewed: Friday, November 22, 2024
These guys were very efficient and easy to deal with. I had a flat tyre and they let me borrow their portable air pump to add some air in the tyres so I could bring it in. They fixed the tyre very quickly as they knew I was pressed for time. Very friendly efficient staff.
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a.shoniker
Toronto
10 /10 Excellent
Reviewed: Friday, November 22, 2024
I would happily rent from this company again!
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Anonymous
Toronto
8 /10 Very good
Reviewed: Friday, November 22, 2024
I had limited mileage which was not mentioned before or while I made my order.
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P.Esquivel
Toronto
10 /10 Excellent
Reviewed: Friday, November 22, 2024
I hadn't used City Car Truck Rentals, but they seemed to be fairly easy to work with. The vehicle was in good condition.
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K.Hnidyy
Toronto
10 /10 Excellent
Reviewed: Friday, November 22, 2024
Good company Good service
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P.Grundy
Toronto
10 /10 Excellent
Reviewed: Friday, November 22, 2024
I was initially nervous because the price was so good that I worried there was something wrong but their service was excellent, professional and they provided a low mileage car. We were completely satisfied. Excellent value.
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I.Rijksen
Toronto
8 /10 Very good
Reviewed: Friday, November 22, 2024
Very friendly people at the counter as in the shuttle picking you up from the Air port. Seat in the car not great but that was probably the model of the car. When checking the car the marked all damages on the car before rental very easy, no hussle like you can have normally when renting a car. I will use them again when visiting Canada, good price-quality ratio. And no upselling or other stupid things at the counter, just picking up the car you booked, very nice experience:)
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Anonymous
Toronto
10 /10 Excellent
Reviewed: Friday, November 22, 2024
Very straight forward process from booking online to returning the car. No surprises from rental company
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Alex
Toronto
10 /10 Excellent
Reviewed: Friday, November 22, 2024
You need to take a shuttle bus to get to the rental company and before that you have to give them a call to pick you up. But they arrived very quickly, and overall process for getting the car was very fast.
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Anonymous
Toronto
9 /10 Excellent
Reviewed: Friday, November 22, 2024
Had some trouble finding the pick-up location for the shuttle to the agency. Once there everything went smoothly and we got a nice and new car.
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A.Tasse
Toronto
10 /10 Excellent
Reviewed: Friday, November 22, 2024
Great experience over all! nice and clean vehicle. The shuttle came quick, pick up and drop off took minutes. I highly recommend them!
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Nirav Surani
Toronto
10 /10 Excellent
Reviewed: Friday, November 22, 2024
Car exceeded my expectations, on time, kind and polite. Best experience. Will use again.
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M.SMITH
Toronto
10 /10 Excellent
Reviewed: Friday, November 22, 2024
A great place to hire a car, while visiting Canada, Friendly staff, easy to find, Nice clean vehicle, at very good rates, I would use theses again & I would recommend them. Thank you
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P.S.
Toronto
9.7 /10 Excellent
Reviewed: Friday, November 22, 2024
Alles hat sehr gut geklappt.
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Anonymous
Toronto
10 /10 Excellent
Reviewed: Friday, November 22, 2024
Really appreciate the staff staying late to accommodate our flight delay! Outstanding customer service!
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J.Kemal
Toronto
10 /10 Excellent
Reviewed: Friday, November 22, 2024
Was told there wasn’t a Toyota Yaris in stock for me so instead I got a brand spanking top spec Dodge Ram for the same price so I can’t complain! Very happy with it
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Anonymous
Toronto
10 /10 Excellent
Reviewed: Friday, November 22, 2024
Couldn't be happier. Staff is excellent, efficient and friendly. There was very little wait time. Highly recommend.
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Anonymous
Toronto
10 /10 Excellent
Reviewed: Friday, November 22, 2024
I rent here all the time. And it's always a great experience. Quick, easy, reliable, quality cars and great customer service.
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Monika Burany
Toronto
10 /10 Excellent
Reviewed: Friday, November 22, 2024
Fabulous! Love City Car and Truck Rental. Always quick, great service, beautiful new cars!
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Singh harpreet
Toronto
8.7 /10 Very good
Reviewed: Friday, November 22, 2024
The shuttle bus to the airport wasn’t available on our day of return which was a bit of an inconvenience, especially when I booked it said it was.
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R.Santos
Toronto
8.3 /10 Very good
Reviewed: Friday, November 22, 2024
No comment good service.
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Anonymous
Toronto
10 /10 Excellent
Reviewed: Friday, November 22, 2024
Counter staff was helpful as they always have been. Stellar! Car was great, new and spacious.
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Anonymous
Toronto
9.7 /10 Excellent
Reviewed: Friday, November 22, 2024
Quick and efficient rental process online and in person. Wasn't able to change to an awd on the day but ended up not requiring it.
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Anonymous
Toronto
10 /10 Excellent
Reviewed: Friday, November 22, 2024
As usual City was flawless. Speedy service, great vehicle, very competitive pricing, can't really ask for more in a rental company. That's why I keep coming back!
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Paul M
Toronto
7.3 /10 Good
Reviewed: Friday, November 22, 2024
They don't have early morning hours. I dropped the car off at 7 am (which isn't that early), but they don't apparently open until 9 am on Sunday. So I left the car parked in front of the door and put the keys in their drop box. I then needed to hire an Uber to take me to the airport. Which needless to say is very inconvenient. On Tuesday I get a call asking where the car is as it was supposed to be dropped off on Sunday. They also tried to charged my credit card even though they had the vehicle. Apparently, no one checked their drop box. Nor did they recognize their vehicle. Will not use this outfit again.
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Jessie Galbraith
Toronto
10 /10 Excellent
Reviewed: Friday, November 22, 2024
Overall very satisfied
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Mildred Micah
Toronto
10 /10 Excellent
Reviewed: Friday, November 22, 2024
The car was almost brand new. The shop is run by an efficient Indian guy.
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Penelope Charley
Toronto
2 /10 Poor
Reviewed: Friday, November 22, 2024
Poor service attitude, bad return experience
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Hilda Freeman
Toronto
4 /10 Average
Reviewed: Friday, November 22, 2024
Service attitude was average, the return process was cumbersome.
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J.Saunders
Toronto
10 /10 Excellent
Reviewed: Friday, November 22, 2024
City is great.Quick and professional.
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o.alhasawi
Toronto
10 /10 Excellent
Reviewed: Friday, November 22, 2024
Not at all
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C.OKUDO
Toronto
10 /10 Excellent
Reviewed: Friday, November 22, 2024
Worked as expected
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