Best to bite the bullet and go with a tier 1 rental company. By the time you travel to the depot and pay for insurance, you're better off hiring a car based at the airport.
“Ace were great, car was great, booking through QEEQ check the fine print”
About ACE Rental Cars:10.0/10
Ace were fantastic, from transfer to the car to pick and the instructions for drop off was easy.
About QEEQ:7.0/10
great offer but when going to pay i got slugged an additional $60 for international fee from my bank as QEEQ uses overseas payments or they blame the car provider, I was told that this was all in the terms and conditions but no way any casual traveler sees that until it hits the statement.
Its not very clear and should have been clearer
We had to organise our own movements from the airport to the Jucy pickup point as there was no room in the transfer vehicle?. Excuses were made but we spoke to another worker who suggested they are just lazy!. That, I believe.
“Great day trip with the help of a hire car from East Coast Rental.”
About East Coast:10.0/10
Very easy to pick-up and drop off the car. The customer service was great. The girl who served us was very helpful and answered any questions we had. All the other staff we came into contact with were very courteous and helpful. Would thoroughly recommend this company.
About QEEQ:10.0/10
Very easy process of booking the car and great price.
Issues with phone and internet on pick up day. Mix up due to lack of internet that Was difficult to add excess reduction fee. Rented again later in week, booked directly nil issues.
We would like to complain. The car seat in which we ordered wasn't fitted to the vehicle. It was placed in the car for us to fit. The $70 fee was still charged at location and we don't feel the service was met. If we had of known this we would have saved our money and bought our own with us. Very disappointed with Alamo and won't be using them again. The whole process was very stressful in the heat after a long flight with our toddler.
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Trevor Sumption
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