The wait time before picking up the car was quite long. Couldn't get a refund for returning the car a day early, and no one answered the emergency contact numbers on the website or booking documents.
“Calgary - Banff - Lake Louise - Jasper - Calgary”
About Hertz:10.0/10
Very good service. They advised on whether to rent a winter vehicle, but after consideration, I stuck with my original booking of a Hyundai SUV with over 20,000 kilometers. Overall, I was satisfied.
The process pretty much went smooth but did have a time finding the drop off location. Parked in one spot only to be told that I needed to move it around. Also we chose to bring car back empty as they explained it was much cheaper as they got a deal at 93 cent. Overall I would certainly use Thrifty again as by far the cheapest. I did book it very early on, like March, for our trip in September.
About QEEQ:8.0/10
Easyrent cars went smooth. Quick easy booking on line and customer service was polite when I called.
When the service staff could not sell me any insurance (because I had already bought on easyrentcars), he became impatient, and kept wanting me to sign the papers - when there were many dents/scratches that were not labelled on the contract. Thankfully the car was in good condition and the trip went without any hitch.
Popular car types, best rate by month/day of week/hour/rental period, one-way destinations, insurances
Deposit & credit card policies
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