KANSAI INTERNATIONAL AIRPORT CAR RENTAL REVIEWS

I rented a car on Wednesday, so there were very few people renting cars. The staff was very attentive and answered all my questions.

The car is quite old

จองรถ Alphard แต่ได้รถ Velfire เลข กม.ประมาณ 14x,xxx เครื่องยนต์เงียบดี จัดเก็บกระเป๋าเดินทางไป 5 ใบ และผู้โดยสารนั่งสะดวกสบายดี รับรถที่สนามบินคันไซ ที่เดียวกับ Toyota และที่คืนใน naniwa แถว namba ก็เป็นของโตโยต้าเหมือนกัน พนักงานบริการดีค่ะ และโทรขอความช่วยเหลือจาก จนท. HERTZ ที่ไทย ก็ได้รับความช่วยเหลือดีมากๆ ค่ะ

ขอให้เจ้าหน้าที่ช่วยเหลือเรื่องการเช่า CEP เป็นบัตรทางด่วนเหมาจ่ายของภาคโอซาก้า-โชบุ ได้รับความช่วยเหลือดีมาก, ตอบคำถามรวดเร็ว เอาใจใส่ลูกค้ามากค่ะ

UPGRADE THE GPS, PLEASE.

Quite satisfied, good vehicle description, but language barrier.

It's okay.

Everything was good, but the map code for the drop-off location was unclear. Luckily, after asking someone, I found it nearby.

The staff were not very professional

The car was parked in the lot right opposite the airport, and the counter was on the first floor of AEROPLAZA. No need to take a shuttle to another location, very convenient and time-saving. The receptionist was very enthusiastic and spoke fluent English. The main points to be aware of, such as prohibited monthly parking lots and nearby gas stations for refueling on return, were all explained clearly. There was guidance when returning the car, which was very convenient. The provided child safety seat and ETC options were very handy. The car was in good condition, with less than 10,000 kilometers.

The explanations were thorough

Serious. But the wait time was too long.

The car rental procedure was quite slow.

Good service attitude.

Needs Improvement: No bilingual navigation, no ETC card reservation prompt Advantages: Quick procedures, good service attitude

Friendly counter staff, but some communication issues due to language barriers.

Fluent in English, very good attitude

Polite and highly professional.

The car met our expectations. We recommend the staff to be trained in better explanation with English. It was hard to understand some of the things that was said during the pick up process.

The car was easy to drive, and the staff were attentive and enthusiastic.

Like: We doing a long distance drive trip in Japan, OSAKA-NARA-NAGOYA-FUJISAWA-TOKYO-KYOTO-OSAKA, with nice sightseeing. Thanks easyrentcars.com have so nice service.
Dislike: None