“Round Trip from Kansai Airport to Wakayama and Surrounding Areas”
About Nissan:10.0/10
The staff at the store were very friendly and eager to explain everything. The process was very efficient, and we got the car in less than 15 minutes. The parking lot staff were also very dedicated in teaching us how to set up the navigation system.
I booked the car with an ETC card (CEP), and pre-paid for a lump sum of 8000¥。After returning the car, the total cost for the ETC showed 24020¥。The counter said I used some road that not covered by CEP, so I need to pay the different of 10460¥。But when I back home, check through the table they gave me, it shows that the counter girl over charge me by 1580¥。I still waiting for their reply.
About QEEQ:9.0/10
This platform is good, respond fast and very helpful, will book through them again. Thank you!
The lady at the counter when returning the car was very impatient and rude, lacking the usual Japanese service spirit. She was irritable and couldn't speak Chinese. It was really terrible!
The car met our expectations. We recommend the staff to be trained in better explanation with English. It was hard to understand some of the things that was said during the pick up process.
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