WELLINGTON AIRPORT CAR RENTAL REVIEWS

Good vehicle overall and had no problem.

My expectations were not met. I was mucked around on pickup with the paperwork and my car was not ready. I had to buy additional insurance which cost $25 per day.

Easyrentcars.com was an easy platform to use

Really great, courteous and friendly. Good quality car, no pushy up-selling, and good features like full-to-full fuel, and unlimited mileage. Only 5 mins from the airport and the shuttle is easy. Would definitely use again.

Easyrentcars got me a good price and was easy to book with.

Car was good bit tatty but was what we expected for the money, think gear box may have been on the way out but was absolutely fine for running around wellington. Bit slow on the pick up at the office but drop off was quick and easy. Also easy to get shuttle from airport and staff were friendly and helpful.

Easy to book online and I had no problems with the car when I picked it up and dropped it off. Would book with this website again.

I had know problems on pick up and drop off the process (paperwork was easy to understand)

It was great

All good except the charge and not sending a receipt

Was easy to book, no hassle.

We were unaware that MODE was not located at the airport, so we ended up getting a taxi which cost $20 to the location. We hadn’t realised that they were waiting for communication from us so they could come pick us up. I’m not sure if this communication issue was a mode or EasyRentCars issue. Would have been good to know they offer airport pick up before hand. The car was in quite worn shape but for the price it wasn’t bad. One hub cap came off the wheel because they were all held on with zip ties. We also found the car struggled up hills. We didn’t expect much because the price was so cheap though. The lady that dealt with us when we arrived was excellent though, she was really helpful and kind, so that was the best part of the experience.

Everything was fine, except for the fact we didn’t know we could be picked up from the airport by MODE.

I have given my mostly negative feedback directly to ACE rental.

It took a while to get our car. When we arrived, the car wasn’t ready to drive. Staff had to examine it and wash it. There were some small hiccups, but at the end, staff were able to accommodate us with a car we liked.

Great customer service experience.

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Relaxed, flexible and happy staff. Excellent car, great value. Thanks

Bonne prise en charge.

It was pretty quick to get the car. Dropping it off, it was busy and not enough staff to help everyone, meaning a delay. The shuttle almost left with my bag onboard because someone was still checking my car and the other staff was wanting to leave to take the other customers without waiting. The staff checking the car said it was okay for me to leave. Which was good. But the delay added to the nerviousness of getting to the airport on time.

Vehicle was apparently upgraded which is awesome but really needed a canopy instead of the tray as just had enough space where would have been better with full canopy

Awesome

Car was sufficient for needs and had virtually no wait to pick up.

Rental was easy and cost effective.

The car was much better than expected, the whole process was way faster than I first thought. Nothing to complain about.

The staff were slow

Excellent.

They charged me extra for premium location when i did not ask for it

Great

Cheap but not convenient. No after hours support

Great. Easy. Efficient. Thanks