At the airport counter in Spain, a lady was very cold. I consider myself good at English with strong comprehension skills, but when I told her I wouldn't buy extra insurance, she completely changed her attitude and ignored everything I said. In the end, another male colleague took over, he was very nice and clearly listed all the costs. However, we still had to pay extra for insurance and other charges, totaling over 100 euros, which is more than double the rental fee!
No creo que el coche reservado sea similar al que nos entregaron. En Golgcar no reconocían el seguro contratado con QEEQ. No nos permitieron usar el pago a través del móvil, sin haberlo comunicado en las condiciones previas.
Goldcar added extra 25 EUR for the airport fee even though I have bought all included voucher and they refused to read what was said in the voucher details, saying: "all have to pay that extra fee".
Like: Quick service and easy pick up Dislike: I didn’t got the reserved car
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View more >Dislike: I didn’t got the reserved car