ALICANTE AIRPORT CAR RENTAL REVIEWS

Woman at counter said that only Fiat 500 is available, when I was trying to told her that we need a compact because we have bikes she said that only Dacia Sandero is availabe. It was downgrade and we were really disappointed.

Like: Hired the car for 5 day trip. Persuaded to take additional insurance as usual. No Gas station on main road into Alicante airport to refill before return so had to exit terminal and find gas in town.

It should be one of the larger car rental companies in Spain, as there were a lot of people in line. The other rental companies didn't have many people queued up, probably because of the competitive prices!

Seller tried to force me to buy additional insurance. He was trying to threaten my about what bad could happen. I refused to pay, tried to put 1000 euro cover on my credit card in case of possibly demage but my credit card had limit below this amount. I resigned and didn't pick up the car, afterall this was my vacation and I didn't want to bother myself about additional expenses or thinking what bad could happen to the car.

Extremely poor service. I rented an Audi A3, but they insisted I upgrade to a Mercedes for an extra fee. I refused, so they gave me a Citroën Élysée, which was very difficult to drive. When returning the car, they claimed the right door had a scratch and asked for photo proof that it wasn't me. Finally, after insisting on speaking to the store manager, they admitted their records were wrong – the scratch was on the left door. What a terrible rental company!

Excellent exceeded expectations

Car was a right banger with that many scratches and dents I went back into airport to be shown the paperwork showing all the marks. Got told I needed to pay 8% tax on vehicle and airport tax. Cost me £152 and was told if I didn’t pay that the car hire would be void after 6 hours. So had a choice of either paying it or standing there for 6 hours then not getting car. I have since received £117 back for fuel. When picking up my mother in law asked a few different car hire companies about this tax and they said they had never heard of it. NEVER AGAIN WILL I USE GOLD CAR.

Centauro is a terrible rental company with many traps waiting for us. Everyone, please be careful. I swear, I will never rent a car again when traveling abroad.

Very good service but not told car hire was off site and a shuttle bus would be required, so we did not know where to go.

Like: Everything

The process is very simplified and quite professional

I was inexplicably overcharged and am currently coordinating through the rental company. Thieves are rampant in the Barcelona subway; I encountered two groups of thieves within five minutes, which was terrifying.

Like: very friendly at pickup point

Pour mes prochaines vacances je reviendrais vous voir

After returning the car I was charged, these are hidden fees not explained during check in