Centauro is a terrible rental company with many traps waiting for us. Everyone, please be careful. I swear, I will never rent a car again when traveling abroad.
Strongly not recommended. This was the worst part of the entire trip booking. They forced extra charges, even though I already bought insurance, and still demanded a mandatory purchase. It was inconvenient too. I admit I should have done better research. Make sure to check more tips, everyone!
The attitude was average, but the efficiency was good. The process of picking up and exchanging the car was quick. However, the car initially assigned to me couldn't be found, so they provided another one, which was covered in scratches.
Picking up the car took long because of some issues with previous customers. It would help if the other available staff could come to assist and not stay behind for what looked like administrative work. Now it took longer than needed. But, when we were helped, the person was very friendly and upgraded our car to a stationwagen, for free, when he saw our teenagers and luggage.
About QEEQ:10.0/10
First time user, but very pleased with it. We returned earlier and your customer service was of great help here!!
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