ZURICH AIRPORT CAR RENTAL REVIEWS

The staff were very friendly and efficient whether it was picking up or returning the car. I was surprised to receive a brand new POLO!

Quick pickup, excellent car condition!

The service was excellent, but the pick-up process was a bit slow, probably due to the number of people.

The car rental process was simple without any insurance upselling. It took just 5 minutes to complete the paperwork. After that, you collect the keys and get the car from the parking lot yourself. QEEQ previously mentioned that an international driving permit was required, but that wasn't the case. I confirmed through the official website that an English translation of my driving license was acceptable, and they accepted it without any issues. Furthermore, I booked a mid-size car (expected i40 or BMW 1 series), but they upgraded it to a Mercedes 220, which was great. Returning the car was as easy as driving to the return location, where a staff member inspected the exterior and dashboard in 3 minutes. The final bill was emailed to me the same afternoon.

Generally satisfied, but the vehicle provided was different from what we reserved. We booked a Ford MPV with 7 seats, but got a Mercedes Vito with 9 seats. It was much larger and no reason was given. We didn't bother asking when we saw the car.

The service was enthusiastic and attentive.

Great, simple and convenient.

Very satisfied

Everything else was good, but picking up the car involved a long wait in line.

Not bad, they provided a new car and the service was OK since there were no issues.

So far, the experience has been pretty good.

I originally booked an Opel Meriva but it was unavailable. They upgraded me to a Mercedes GLK for free!