BARCELONA AIRPORT CAR RENTAL REVIEWS

Takes a long time to get the car.

Want my money back please. This people are Thieves. Wanted to charge $140 on top of what i hace already paid. Wanted to charge $2000 to my credit card and block it. All this for a 12 hour car rent. Goldcar. Horrible service, tried to take advantage of you. Never use this Rent-a-Car Service. Thieves! I didnt use their service at the end. Went with AVIS. More serious people.

Hello. Im renting another car today with you guys (AVIS) because of the horrible experience i had yesterday with the thieves at GOLDCAR. Rented for $25 a day. GoldCar said i have to pay $150 a day. They blamed on you. Would you please refund the money for the “rental” i didnt do yesterday. (Ref 71452633). Carlos Mora (Confirmation # 16987537) I did not use their service for their awful way to trick people into pay hundreds or thousands for nothing, and they blamed EasyRentCars for all my troubles. Please remove these gangster from your app. Thanks.

Counter staff helpful. Tried to sell extra insurance but did not persist when I said I already had collision damage waiver. Helped set up sat nav in English. Car was dirty and the back covered in big patches of dried on bird dirt.

Price drop was easy and saved me a little .

I booked online months ago including passport details, name, home address and DOB of both drivers to only have to do it all again when we pick up the car. Surely there is a quicker way of doing this. The drop off point in Madrid was difficult to find. No on the street signage to indicate location. Long wait for other renters to fill in their details that we missed transfer bust the airport. But overall the experience of using this rental company was good.

The guy on our return was quite rude. The way he drove the rental car, the way he accused us of damaging the car. The Canadian guy when we arrived couldn't have been more friendly and helpful.

No

goldcar could not seem to recognise easyrentcars and could not find my booking

Inter rent staffs: - lied to me about the amount of the deposit ( said 1400€ rather than 1089€) and the time they’ll hold the deposit (28 days rather than 5) to sell me a insurance. - they changed my ”full tank to full tank” contract, already paid, for a “flex” contract with extra fee. - Told me the insurance I bought when I made the reservation was not really covering the car.

Great customer service didn't have to wait. Would defiantly book with you again

Wonderful customer service, it was more than it was expected.

Very good car and good experience. Didn't be too picky on return which is great

Not bad

Très satisfait. Auto supérieur à mes attentes.

Parfait, même reçu un rabais additionnel.

Car was immaculate. Staff more interested in in conversations. Directions to pick up and drop off non existent. Spent 40 minutes trying to find place. Not ideal when dark and late at night

At Barcelona airport, AVIS was the only car rental company with a queue for car pick-up, while others were deserted. This shows its popularity; the service was naturally attentive and excellent.

The car had 24 pieces of damage. The car was not available on pick up. The car when arrived was difficult to find. The staff were not helpful

Bad website to rent a car

N'existe plus, le box vous indique d'aller au box goldcar qui ont soit disant racheté interrent la personne voulait m'obliger à prendre des assurances pendant plusieurs minutes, faisant mine que les miennes n'existaient pas, que le bas prix de ma location ne pouvait pas les inclure, après négociation et tentative d'appel au service client du site qui m'avait vendu la location, il a finalement reconnu que mes assurances étaient bonnes et qu'en ce cas il y a aurait une caution sur ma carte, ce que je savais déjà. Il m'a été facturé un flex fuel que je n'avais jamais demandé (18€) mais qui était déjà coché sur son ordinateur, c'est de la vente forcée, j'ai essayé de la faire sauter et puis j'ai lâché l'affaire, je leur ai laissé me la facturer tellement ils me font de la peine à vouloir grappiller des euros...

The delay to pick up the car (that wasn't the quasqai because it was broken, we got a Kia Sportage that was in WAY better shape) was way too long. The Quashqai wasn't ok to go, so it made us lose precious hours of our day. Except that everything was very nice. Also it should be clearer at the airport where to take the shuttle.

Very bad service

The car replacement took nearly 2 hours, which is very, very long.