Hertz, Barcelona Airport Car hire

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Best price car hire
Address
Pickup
Return
Opening Hours
Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

Seat Leon
Compact
US$ 25/day
Rent a car
- Collision Damage Waiver & TP
Fiat 500
Mini
US$ 25/day
Rent a car
- Collision Damage Waiver & TP
Peugeot 208
Economy
US$ 25/day
Rent a car
- Collision Damage Waiver & TP
Hyundai i10
Mini
US$ 25/day
Rent a car
- Collision Damage Waiver & TP
Opel Corsa
Economy
US$ 26/day
Rent a car
- Collision Damage Waiver & TP
Opel Mokka
Small SUV
US$ 27/day
Rent a car
- Collision Damage Waiver & TP
Ford Focus C-max
Intermediate
US$ 32/day
Rent a car
- Collision Damage Waiver & TP
- Peugeot 2008
  US$ 33/day
- Hyundai Tucson
  US$ 34/day
- Tesla Model 3
  US$ 34/day
Show other 35
Fold up
- Hertz Barcelona Airport(BCN) Seat Ateca Rental
  US$ 34/day
- Hertz Barcelona Airport(BCN) Renault Kadjar Rental
  US$ 35/day
- Hertz Barcelona Airport(BCN) Peugeot 3008 Rental
  US$ 36/day
- Hertz Barcelona Airport(BCN) Peugeot 508 Rental
  US$ 39/day
- Hertz Barcelona Airport(BCN) BMW 2 Series Rental
  US$ 40/day
- Hertz Barcelona Airport(BCN) Volvo xc40 Rental
  US$ 47/day
- Hertz Barcelona Airport(BCN) Volvo XC60 Rental
  US$ 71/day

Hertz - Barcelona Airport Information, Car hire Instructions & Policies

Address

TERMINAL 1 AND 2,08820 BARCELONA,08820,ES

Telephone

902011959 / + 34 931935704/+34 647857900

Pick-up Instructions

The Hertz - Barcelona Airport car hire location is in terminal

You can walk to the counter of Hertz - Barcelona Airport car hire.

Arriving at Terminal 1 (T1): The rental counter is located on level 0, zone A. Please follow the "Car Rental" signs to reach the counter. Arriving at Terminal 2 (T2): The office is located at the open car park facing the terminal building. Exit the terminal and cross the road to find the office.

Drop-off Instructions

Return to Terminal 1 (T1): Please return the vehicle to the multi-level car park at T1. Follow the "Car Rental" signs to reach the car park. Car Park google map link: https://maps.app.goo.gl/4VbBcaxRQTfP1ptFA Return to Terminal 2 (T2): Return the vehicle to the open car park facing T2. Park the car in the Hertz area in front of the office. Google map link: https://maps.app.goo.gl/vA5vKkRWb79SE1iB8

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	07:00 -23:59	07:00 -23:59	07:00 -23:59	07:00 -23:59	07:00 -23:59	07:00 -23:59	07:00 -23:59

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car hire from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

21 - 99 years old

Young Driver Fee applies at 21 - 24 years old with charge of EUR 10.1245815 - 27.85 per day approximately.

Driver's License Requirements

The main driver and any additional drivers will need to provide a physical full driving license in their name with no major endorsements. The license should be held for at least 1 year(s).

The following models require 3 year's of license holding time: Maserati Levante Winter-diesel-4wd, Renault Scenic, Volvo S60 A4 Perf Volvo S90, I Chrysler 300, Mercedes Benz Gla 200, Mercedes E Class, Audi A5 Cabriolet, Land Rover Range Rover Sport, Bmw X 4 2.0 D, Volvo Xc60, Toyota Proace, Renault Clio 2 Places, Volkswagen Caddy, Toyota Proace 6m3, C4 Ford Transit Custom 8.3m3, Mercedes Sprinter Refrigerated, Crafter 20m3 Bodywork, Iveco Daily 12m3, Bmw X5

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation.You must present your original driving licence with the original IDP at the counter.

Original Japanese Driving Licence + Dealer translation

Translation templates provided by car rental companies, available online for free: https://jp.qeeq.com/tld-topic

For local renters, you need to bring:

Full Driving License issued in Spain

This option applies to customers with local driving license, please show your local license at pick-up.

Additional Extras

Extras Prices

GPS rental

Provided by the local stores. Usually, interface and voice are of the local language.

EUR 17/day

Infant car seat rental

Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months)

EUR 14/day

Winter tires rental

Operated safely on surfaces including pavement (wet or dry), mud, ice, or snow.

EUR 49.59/day

Child car seat rental

Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌

EUR 14/day

Child booster seat rental

Recommended for children weighing 40-80 lbs /18-36 kg

EUR 14/day

Cross Border

Paid:

Depending on which countries to bring the rental cars to, policies differ:

Countries	Charges
Andorra Austria Belgium Denmark Finland France Germany Gibraltar Italy Show More Andorra Austria Belgium Denmark Finland France Germany Gibraltar Italy Liechtenstein Luxembourg Monaco Netherlands Norway Portugal The Republic of San Marino Sweden Switzerland	EUR 16 per rental

When driving into Portugal please purchase a temporary electronic toll tag at the border in order to drive on Portuguese toll roads.

Must-not:

Taking rental cars to the countries that are not listed in Paid is not allowed.

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess differs by car model:

EUR 670-3500 for other car models.

EUR 670-3500 for Dacia Duster,C Hr Hybrid-hybrid,

EUR 1015 for Byd Dolphin Extended Range,

EUR 1050 for Captur Winter Tyres,

EUR 1080 for Nissan Qashqai,

EUR 1102.53 for Opel Corsa,

EUR 1106.78 for Volkswagen T-cross,

EUR 1110 for Bmw X1,Mercedes Amg Cla 45,

EUR 1162.12 for Jeep Renegade,

EUR 1191.92 for Peugeot 308,Renault Zoe-electric,

EUR 1200 for Chevrolet Aveo,Volkswagen Golf,Hyundai Grand I10,Renault Twingo,Fiat 500 Cabrio,Mercedes Smart For Two,

EUR 1400 for Citroen C4 Cactus,Opel Astra Automatic Or Similar,Toyota Auris,Description Not Available,Ford Galaxy,Peugeot 308, Hyundai I30 Automatic Or Similar,Skoda Octavia,Nissan Qashqai,Opel Grandland,Ford C-max,Mercedes-benz Cla Amg,Fiat 500,Skoda Octavia,Kia Sportage Automatico,Dacia Duster,Mystery Car Compact Or Larger,

EUR 1500 for Audi A6,

EUR 1508 for Kia Niro Hybrid Automatic, , Vehicle Registered In 2023,

EUR 1600 for Ford Tourneo Custom,

EUR 1800 for Mini Cooper Cabrio 2 Doors,Volvo Xc60,Audi A3 Convertible,Bmw 3 Series,Ford Mustang Gt Cabrio O Similar,

EUR 1010 for Peugeot 508,Nissan Qashqai,

EUR 1080 for Hyundai Tucson Aut,

EUR 1200 for Cupra Born,Crossback E Tense-electric,Peugeot E 208-electric,Fiat 500e-electric,

EUR 1800 for Volvo Xc60,Opel Grandland,Toyota Corolla Hatch,Audi Q5 Inc,Jaguar E-pace Autom.,Volvo Xc40 Aut,

EUR 2000 for I Chrysler 300,Volvo S60 A4 Perf Volvo S90,Mini Cooper Cabrio,Fiat Abarth Cabrio,Toyota Proace,

EUR 2800 for Bmw X 4 2.0 D,Land Rover Range Rover Sport,Volvo Xc90--4wd,Mercedes E Class,Mercedes Benz Gla 200,

EUR 2200 for Mercedes Glc,

EUR 3500 for Bmw X5,

EUR 3000 for Polestar 2,Polestar 2,Model Y Lr,

EUR 5000 for Maserati Levante Winter-diesel-4wd,

EUR 670 for Toyota Yaris Hybrid,

EUR 750 for Renault Clio 2 Places,

EUR 775 for Ford Puma Hybrid,Polo Hb20,

EUR 790 for Vw Golf,Doblo 6 Seater,Jeep Renegade 1.6 Wt Or Similar,

EUR 800 for Volkswagen Caddy,

EUR 805 for Ford Focus Aut,Toyota Corolla,Toyota Ch-r Hybrid,Citroen C4 Picasso,

EUR 840 for Alfa Romeo Giulietta,

EUR 850 for Crafter 20m3 Bodywork,

EUR 880 for Mini Cooper Cabrio,Renault Megane Cabrio,Volkswagen Beetle,

EUR 900 for Toyota Proace 6m3,

EUR 950 for Mercedes Sprinter Refrigerated,C4 Ford Transit Custom 8.3m3,

EUR 1400 for Citroen C4 Cactus,

EUR 805 for Ford Focus Aut,

EUR 1200 for Chevrolet Aveo,

EUR 805 for Toyota Corolla,

EUR 1400 for Opel Astra Automatic Or Similar,

EUR 1200 for Volkswagen Golf,

EUR 775 for Ford Puma Hybrid,

EUR 880 for Mini Cooper Cabrio,

EUR 880 for Renault Megane Cabrio,

EUR 880 for Volkswagen Beetle,

EUR 1191.92 for Peugeot 308,

EUR 1400 for Toyota Auris,

EUR 1200 for Cupra Born,

EUR 805 for Toyota Ch-r Hybrid,

EUR 1400 for Mercedes A Class,

EUR 790 for Vw Golf,

EUR 1200 for Crossback E Tense-electric,

EUR 1800 for Mini Cooper Cabrio 2 Doors,

EUR 1200 for Hyundai Grand I10,

EUR 1191.92 for Renault Zoe-electric,

EUR 809 for Dacia Duster,

EUR 775 for Polo Hb20,

EUR 3000 for Polestar 2,

EUR 1800 for Volvo XC60,

EUR 1400 for Description Not Available,

EUR 1400 for Ford Galaxy,

EUR 950 for Mercedes Sprinter Refrigerated,

EUR 1200 for Peugeot E 208-electric,

EUR 1400 for Peugeot 308, Hyundai I30 Automatic Or Similar,

EUR 1400 for Skoda Octavia,

EUR 1400 for Nissan Qashqai,

EUR 1080 for C Hr Hybrid-hybrid,

EUR 1800 for Opel Grandland,

EUR 1400 for Opel Grandland,

EUR 950 for C4 Ford Transit Custom 8.3m3,

EUR 805 for Citroen C4 Picasso,

EUR 1400 for Ford C-max,

EUR 790 for Doblo 6 Seater,

EUR 1400 for Mercedes-benz Cla Amg,

EUR 1800 for Toyota Corolla Hatch,

EUR 1800 for Audi Q5 Inc,

EUR 790 for Jeep Renegade 1.6 Wt Or Similar,

EUR 1800 for Audi A3 Convertible,

EUR 2000 for I Chrysler 300,

EUR 2200 for Renault Megane,

EUR 2800 for Bmw X 4 2.0 D,

EUR 2800 for Land Rover Range Rover Sport,

EUR 2800 for Volvo Xc90--4wd,

EUR 2000 for Volvo S60 A4 Perf Volvo S90,

EUR 1200 for Renault Twingo,

EUR 1400 for Fiat 500,

EUR 1200 for Fiat 500 Cabrio,

EUR 1200 for Fiat 500e-electric,

EUR 1200 for Mercedes Smart For Two,

EUR 1800 for BMW 3 Series,

EUR 1110 for Bmw X1,

EUR 2000 for Mini Cooper Cabrio,

EUR 2000 for Fiat Abarth Cabrio,

EUR 2000 for Toyota ProAce,

EUR 1110 for Mercedes Amg Cla 45,

EUR 1800 for Jaguar E-pace Autom.,

EUR 1010 for Peugeot 508,

EUR 1400 for Kia Sportage Automatico,

EUR 1400 for Dacia Duster,

EUR 1800 for Volvo Xc40 Aut,

EUR 1010 for Nissan Qashqai,

EUR 3000 for Model Y Lr,

EUR 1800 for Ford Mustang Gt Cabrio O Similar,

EUR 2800 for Mercedes E Class,

EUR 2800 for Mercedes Benz Gla 200,

EUR 1400 for Mystery Car Compact Or Larger,

Theft Insurance Excess differs by car model:

EUR 670-3500 for Dacia Duster,C Hr Hybrid-hybrid,

EUR 1015 for Byd Dolphin Extended Range,

EUR 1050 for Captur Winter Tyres,

EUR 1080 for Nissan Qashqai,

EUR 1102.53 for Opel Corsa,

EUR 1106.78 for Volkswagen T-cross,

EUR 1110 for Bmw X1,Mercedes Amg Cla 45,

EUR 1162.12 for Jeep Renegade,

EUR 1191.92 for Peugeot 308,Renault Zoe-electric,

EUR 1200 for Chevrolet Aveo,Volkswagen Golf,Hyundai Grand I10,Renault Twingo,Fiat 500 Cabrio,Mercedes Smart For Two,

EUR 1500 for Audi A6,

EUR 1508 for Kia Niro Hybrid Automatic, , Vehicle Registered In 2023,

EUR 1600 for Ford Tourneo Custom,

EUR 1800 for Mini Cooper Cabrio 2 Doors,Volvo Xc60,Audi A3 Convertible,Bmw 3 Series,Ford Mustang Gt Cabrio O Similar,

EUR 1010 for Peugeot 508,Nissan Qashqai,

EUR 1080 for Hyundai Tucson Aut,

EUR 1200 for Cupra Born,Crossback E Tense-electric,Peugeot E 208-electric,Fiat 500e-electric,

EUR 1800 for Volvo Xc60,Opel Grandland,Toyota Corolla Hatch,Audi Q5 Inc,Jaguar E-pace Autom.,Volvo Xc40 Aut,

EUR 2000 for I Chrysler 300,Volvo S60 A4 Perf Volvo S90,Mini Cooper Cabrio,Fiat Abarth Cabrio,Toyota Proace,

EUR 2800 for Bmw X 4 2.0 D,Land Rover Range Rover Sport,Volvo Xc90--4wd,Mercedes E Class,Mercedes Benz Gla 200,

EUR 2200 for Mercedes Glc,

EUR 3500 for Bmw X5,

EUR 3000 for Polestar 2,Polestar 2,Model Y Lr,

EUR 5000 for Maserati Levante Winter-diesel-4wd,

EUR 670 for Toyota Yaris Hybrid,

EUR 750 for Renault Clio 2 Places,

EUR 775 for Ford Puma Hybrid,Polo Hb20,

EUR 790 for Vw Golf,Doblo 6 Seater,Jeep Renegade 1.6 Wt Or Similar,

EUR 800 for Volkswagen Caddy,

EUR 805 for Ford Focus Aut,Toyota Corolla,Toyota Ch-r Hybrid,Citroen C4 Picasso,

EUR 840 for Alfa Romeo Giulietta,

EUR 850 for Crafter 20m3 Bodywork,

EUR 880 for Mini Cooper Cabrio,Renault Megane Cabrio,Volkswagen Beetle,

EUR 900 for Toyota Proace 6m3,

EUR 950 for Mercedes Sprinter Refrigerated,C4 Ford Transit Custom 8.3m3,

EUR 1400 for Citroen C4 Cactus,

EUR 805 for Ford Focus Aut,

EUR 1200 for Chevrolet Aveo,

EUR 805 for Toyota Corolla,

EUR 1400 for Opel Astra Automatic Or Similar,

EUR 1200 for Volkswagen Golf,

EUR 775 for Ford Puma Hybrid,

EUR 880 for Mini Cooper Cabrio,

EUR 880 for Renault Megane Cabrio,

EUR 880 for Volkswagen Beetle,

EUR 1191.92 for Peugeot 308,

EUR 1400 for Toyota Auris,

EUR 1200 for Cupra Born,

EUR 805 for Toyota Ch-r Hybrid,

EUR 1400 for Mercedes A Class,

EUR 790 for Vw Golf,

EUR 1200 for Crossback E Tense-electric,

EUR 1800 for Mini Cooper Cabrio 2 Doors,

EUR 1200 for Hyundai Grand I10,

EUR 1191.92 for Renault Zoe-electric,

EUR 809 for Dacia Duster,

EUR 775 for Polo Hb20,

EUR 3000 for Polestar 2,

EUR 1800 for Volvo XC60,

EUR 1400 for Description Not Available,

EUR 1400 for Ford Galaxy,

EUR 950 for Mercedes Sprinter Refrigerated,

EUR 1200 for Peugeot E 208-electric,

EUR 1400 for Peugeot 308, Hyundai I30 Automatic Or Similar,

EUR 1400 for Skoda Octavia,

EUR 1400 for Nissan Qashqai,

EUR 1080 for C Hr Hybrid-hybrid,

EUR 1800 for Opel Grandland,

EUR 1400 for Opel Grandland,

EUR 950 for C4 Ford Transit Custom 8.3m3,

EUR 805 for Citroen C4 Picasso,

EUR 1400 for Ford C-max,

EUR 790 for Doblo 6 Seater,

EUR 1400 for Mercedes-benz Cla Amg,

EUR 1800 for Toyota Corolla Hatch,

EUR 1800 for Audi Q5 Inc,

EUR 790 for Jeep Renegade 1.6 Wt Or Similar,

EUR 1800 for Audi A3 Convertible,

EUR 2000 for I Chrysler 300,

EUR 2200 for Renault Megane,

EUR 2800 for Bmw X 4 2.0 D,

EUR 2800 for Land Rover Range Rover Sport,

EUR 2800 for Volvo Xc90--4wd,

EUR 2000 for Volvo S60 A4 Perf Volvo S90,

EUR 1200 for Renault Twingo,

EUR 1400 for Fiat 500,

EUR 1200 for Fiat 500 Cabrio,

EUR 1200 for Fiat 500e-electric,

EUR 1200 for Mercedes Smart For Two,

EUR 1800 for BMW 3 Series,

EUR 1110 for Bmw X1,

EUR 2000 for Mini Cooper Cabrio,

EUR 2000 for Fiat Abarth Cabrio,

EUR 2000 for Toyota ProAce,

EUR 1110 for Mercedes Amg Cla 45,

EUR 1800 for Jaguar E-pace Autom.,

EUR 1010 for Peugeot 508,

EUR 1400 for Kia Sportage Automatico,

EUR 1400 for Dacia Duster,

EUR 1800 for Volvo Xc40 Aut,

EUR 1010 for Nissan Qashqai,

EUR 3000 for Model Y Lr,

EUR 1800 for Ford Mustang Gt Cabrio O Similar,

EUR 2800 for Mercedes E Class,

EUR 2800 for Mercedes Benz Gla 200,

EUR 1400 for Mystery Car Compact Or Larger,

USD for other car models.

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

2.1 km from Barcelona Airport

Railway Stations

10.6 km from Sants Estacio

16.2 km from Clot Rail Station

Hotels

13.7 km from Cosmo Apartments Passeig de Gràcia

13.8 km from Apartamento PAAL Ronda de Sant Pere

Other Landmarks

13.2 km from Reial Plaza

13.4 km from Plaça Catalunya

13.6 km from La Pedrera

FIND ME A CHEAP RENTAL

Map view of Hertz Store Location

coordinates: 41.3007794 2.058352

Location Images

The Rental Desk

Guest Reviews

Total points： 6.3 / 10 Average

Vehicle condition: 1.6
Vehicle cleanliness: 1.7
Spaciousness: 1.7
Counter staff: 1.6
Pick-up location: 1.5
Drop-off location: 1.2
Pick-up time: 0-10 mins
Drop-off time: 10-30 mins

M.Withington
Barcelona
9.3 /10 Excellent
Reviewed: Thursday, February 20, 2025
Great customer service didn't have to wait. Would defiantly book with you again
Read More >
B.Battams-Scott
Barcelona
9.3 /10 Excellent
Reviewed: Thursday, February 20, 2025
The guy on our return was quite rude. The way he drove the rental car, the way he accused us of damaging the car. The Canadian guy when we arrived couldn't have been more friendly and helpful.
Read More >
J.Pearn
Barcelona
3 /10 Poor
Reviewed: Thursday, February 20, 2025
The car had 24 pieces of damage. The car was not available on pick up. The car when arrived was difficult to find. The staff were not helpful
Read More >
P.Naidoo
Barcelona
9.3 /10 Excellent
Reviewed: Thursday, February 20, 2025
The return office was closed and we were sked to drop off the key in a box. This leaves the customer feeling insecure as the vehicle isnt checked for scratches etc.
Read More >
Frederic Gregory
Barcelona
10 /10 Excellent
Reviewed: Thursday, February 20, 2025
Excellent service, the Spanish guy was very nice.
Read More >
Juliet Wyclif(fe)
Barcelona
2 /10 Poor
Reviewed: Thursday, February 20, 2025
They said they close at 12pm, but when we arrived at 11am, no one was there. When we picked up the car, they upgraded us without informing, due to the language barrier we didn't know. We booked for 3800 on QEEQ, but at the rental company it became over 6000; it felt like we were completely scammed because of the language barrier.
Read More >
Cora Caroline
Barcelona
6 /10 Average
Reviewed: Thursday, February 20, 2025
It took some effort to find the drop-off location. See the comments below. The drop-off was okay, I guess.
Read More >
Upton Newton
Barcelona
6 /10 Average
Reviewed: Thursday, February 20, 2025
Honestly, the service was just average. I bought full insurance through Zuzuche, but they still tried to sell me their own insurance, explaining how much I might have to pay if there was an accident. The car they provided was quite old and had many scratches, so make sure to check it thoroughly.
Read More >
Alma Hubbard
Barcelona
2 /10 Poor
Reviewed: Thursday, February 20, 2025
I placed my car rental order at least two months in advance, yet I had to wait over an hour to complete the paperwork and our chosen model wasn't available. Despite booking so early, they switched our car and made us wait so long. I have no idea what you guys are doing.
Read More >
Marvin Curme
Barcelona
2 /10 Poor
Reviewed: Thursday, February 20, 2025
I clearly stated on my phone that I did not want any additional services, but I was unknowingly charged for insurance. This is outrageous and unacceptable! My friend rented a car from another company, Europcar, and also faced pressure to buy insurance. She asked me to translate her refusal, and although the representative was not pleased, they did not charge her for insurance. Hertz’s behavior is infuriating and disgusting! The female staff member clearly nodded and understood my request for no insurance, but the final bill still included over 300 euros for insurance.
Read More >
Osborn Nico(l)
Barcelona
4 /10 Average
Reviewed: Thursday, February 20, 2025
Had to wait an hour in line to handle the rental, by the time we finished, it was already dark.
Read More >
Rod Black
Barcelona
8 /10 Very good
Reviewed: Thursday, February 20, 2025
The vehicle was poorly maintained; after driving less than 100 kilometers, an AdBlue warning appeared. Not having driven a diesel before, I didn't know what AdBlue was and almost had a breakdown. Ended up spending money on AdBlue myself, which delayed my trip by nearly an hour.
Read More >
Herbert Jordan
Barcelona
6 /10 Average
Reviewed: Thursday, February 20, 2025
Average service attitude
Read More >
Penny DuBois
Barcelona
10 /10 Excellent
Reviewed: Thursday, February 20, 2025
The car rental counter is located in Terminal 2 and is clearly marked. The pickup process was simple and smooth. After completing the paperwork, you go to the parking lot and find the key counter. The process was seamless and the staff were welcoming.
Read More >
Bing Smith
Barcelona
2 /10 Poor
Reviewed: Thursday, February 20, 2025
They took advantage of us not understanding English, and noted on the rental form that we chose prepaid fuel. When I questioned this, the staff claimed it was a fuel deposit for returning the car at a different location, and it would be refunded if returned full. But the bank charges showed no refund, and they overcharged by $300. No idea what the fee is! Never renting from Hertz or Thrifty again!!!! Currently trying to find out through the rental platform what the $300 charge is for.
Read More >
Willie Haggai
Barcelona
4 /10 Average
Reviewed: Thursday, February 20, 2025
The paperwork took an hour. Initially, they said there was no automatic transmission available, then they gave me a diesel Renault. The problem with this big car was that I couldn't drive it out of the parking lot, so I had to come back and exchange it. It was quite a hassle. Even though I had already bought full insurance, they still made me buy insurance. Since I don't understand Spanish, they said it was a deposit that would be refunded. I was with my child, so I signed it. Later, when I asked the rental company, they confirmed I already had full insurance. Just a reminder, do not sign if the amount doesn't match when you pick up the car!
Read More >
Zebulon Lena
Barcelona
10 /10 Excellent
Reviewed: Thursday, February 20, 2025
The store has two counters, there were no other customers in front of us, so my friend and I processed at the same time, very efficient and good service.
Read More >
Ada Clement
Barcelona
8 /10 Very good
Reviewed: Thursday, February 20, 2025
The car rental customer service was a Spanish lady who tried to sell me additional insurance. Despite me showing proof that I had already purchased full coverage, she refused to look at it and exaggeratedly claimed, 'What you bought is yours, what I recommend is mine. If you didn't buy it...!' We firmly and repeatedly emphasized that we would not purchase additional insurance. We resolutely said NO! Then she got a bit angry and ignored me. After a standoff, I asked if I could get the car keys. She responded that it wasn't 3 PM yet, which was my scheduled pickup time. So, I stepped back a few steps, waited for a few minutes, and received a pickup note or possibly a contract. She vaguely pointed to the side with her hand. I assumed I had to get the keys from the neighboring window, but the lady at the neighboring window told me to go to the parking lot at the back to get the car! Apart from the unpleasant experience with the insurance upselling, everything else was fine. If I had accepted her insurance offer, the total cost would have reached 600 Euros, which is double the price!
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Rosalind Wilmot(t)
Barcelona
10 /10 Excellent
Reviewed: Thursday, February 20, 2025
Good
Read More >