Hertz, Barcelona Airport Car hire

Best price car hire
Address
Pickup
Return
Opening Hours
Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

Fiat 500
Mini
US$ 24/day
Rent a car
- Collision Damage Waiver & TP
Peugeot 208
Economy
US$ 24/day
Rent a car
- Collision Damage Waiver & TP
Seat Leon
Compact
US$ 26/day
Rent a car
- Collision Damage Waiver & TP
Opel Mokka
Small SUV
US$ 28/day
Rent a car
- Collision Damage Waiver & TP
Hyundai i10
Mini
US$ 29/day
Rent a car
- Collision Damage Waiver & TP
Opel Corsa
Economy
US$ 29/day
Rent a car
- Collision Damage Waiver & TP
Ford Focus C-max
Intermediate
US$ 29/day
Rent a car
- Collision Damage Waiver & TP
- Seat Ateca
  US$ 31/day
- Tesla Model 3
  US$ 33/day
- Peugeot 508
  US$ 35/day
Show other 10
Fold up
- Hertz Barcelona Airport(BCN) Hyundai Tucson Rental
  US$ 36/day
- Hertz Barcelona Airport(BCN) Renault Kadjar Rental
  US$ 37/day
- Hertz Barcelona Airport(BCN) Peugeot 2008 Rental
  US$ 38/day
- Hertz Barcelona Airport(BCN) BMW 2 Series Rental
  US$ 39/day
- Hertz Barcelona Airport(BCN) Peugeot 3008 Rental
  US$ 42/day
- Hertz Barcelona Airport(BCN) Opel Vivaro Rental
  US$ 43/day
- Hertz Barcelona Airport(BCN) Mercedes-Benz C Class Rental
  US$ 63/day
- Hertz Barcelona Airport(BCN) Volvo Xc40 Rental
  US$ 66/day
- Hertz Barcelona Airport(BCN) Mercedes-benz Cla Rental
  US$ 74/day
- Hertz Barcelona Airport(BCN) Volvo Xc60 Rental
  US$ 95/day

Hertz - Barcelona Airport Information, Car hire Instructions & Policies

Address

TERMINAL 1 AND 2,08820 BARCELONA,08820,ES

Telephone

902011959 / + 34 931935704/+34 647857900

Pick-up Instructions

The Hertz - Barcelona Airport car hire location is in terminal

You can walk to the counter of Hertz - Barcelona Airport car hire.

Arriving at Terminal 1 (T1): The rental counter is located on level 0, zone A. Please follow the "Car Rental" signs to reach the counter. Arriving at Terminal 2 (T2): The office is located at the open car park facing the terminal building. Exit the terminal and cross the road to find the office.

Drop-off Instructions

Return to Terminal 1 (T1): Please return the vehicle to the multi-level car park at T1. Follow the "Car Rental" signs to reach the car park. Car Park google map link: https://maps.app.goo.gl/4VbBcaxRQTfP1ptFA Return to Terminal 2 (T2): Return the vehicle to the open car park facing T2. Park the car in the Hertz area in front of the office. Google map link: https://maps.app.goo.gl/vA5vKkRWb79SE1iB8

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	07:00 -23:59	07:00 -23:59	07:00 -23:59	07:00 -23:59	07:00 -23:59	07:00 -23:59	07:00 -23:59

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car hire from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

21 - 99 years old

Young Driver Fee applies at 21 - 24 years old with charge of EUR 9.675468 - 27.85 per day approximately.

Driver's License Requirements

The main driver and any additional drivers will need to provide a physical full driving license in their name with no major endorsements. The license should be held for at least 1 year(s).

The following models require 3 year's of license holding time: Maserati Levante Winter-diesel-4wd, Renault Grand Scenic-diesel, Benz Gle, Cadillac Ct5, Mercedes Benz Gla 200, Mercedes E Class, Range Rover Velar, Audi A5 Cabriolet, Q7 4x4 Winter, Mercedes Gle, Volvo Xc60, Toyota Hiace, Fiat Fiorino, 6 7 M3, C4 Nissan Townstar Van, Transit Custom 83m3, Crafter20m3 With Platform-diesel, Daily Hayon 20m3, Transit 350l 118m3, Bmw X5

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation.You must present your original driving licence with the original IDP at the counter.

Original Japanese Driving Licence + Dealer translation

Translation templates provided by car rental companies, available online for free: https://jp.qeeq.com/tld-topic

For local renters, you need to bring:

Full Driving License issued in Spain

This option applies to customers with local driving license, please show your local license at pick-up.

Additional Extras

Extras Prices

GPS rental

Provided by the local stores. Usually, interface and voice are of the local language.

EUR 17/day

Infant car seat rental

Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months)

EUR 14/day

Winter tires rental

Operated safely on surfaces including pavement (wet or dry), mud, ice, or snow.

EUR 49.59/day

Child car seat rental

Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌

EUR 14/day

Child booster seat rental

Recommended for children weighing 40-80 lbs /18-36 kg

EUR 14/day

Cross Border

Paid:

Depending on which countries to bring the rental cars to, policies differ:

Countries	Charges
Andorra Austria Belgium Denmark Finland France Germany Gibraltar Italy Show More Andorra Austria Belgium Denmark Finland France Germany Gibraltar Italy Liechtenstein Luxembourg Monaco Netherlands Norway Portugal The Republic of San Marino Sweden Switzerland	EUR 16 per rental

When driving into Portugal please purchase a temporary electronic toll tag at the border in order to drive on Portuguese toll roads.

Must-not:

Taking rental cars to the countries that are not listed in Paid is not allowed.

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess differs by car model:

EUR 670-3500 for other car models.

EUR 670-3500 for Dacia Duster,Alfa Romeo Tonale,

EUR 1015 for Nissan Leaf,

EUR 1050 for Mitsubishi ASX,

EUR 1080 for Nissan Qashqai,

EUR 1102.53 for Opel Corsa,

EUR 1106.78 for International Mystery,

EUR 1110 for Bmw X1,Mercedes Amg Cla 45,

EUR 1162.12 for Opel Astra,

EUR 1191.92 for Opel Astra Estate,Renault Zoe,

EUR 1200 for Renault Captur,Dr4.0,Vauxhall Corsa,Hyundai I10,Fiat 500c Lounge,Smart Fortwo,

EUR 1400 for Mini One,Picanto At,Toyota Auris,Ford Galaxy,Seat Alhambra,Opel Grandland,Volkswagen T-roc,Skoda Kamiq,Opel Grandland,Renault Scenic,Bmw 1 Series,Fiat 500 Electric,Vauxhall Insignia,Ford Edge,Nissan Qashqai 5 Doors,Mystery Car,

EUR 1500 for Mercedes C-class,

EUR 1508 for Compact Elite,

EUR 1600 for Toyota Proace,

EUR 1800 for Mini Cooper Cabrio 2 Doors,Volvo Xc60,Audi A3 Convertible,Chevrolet Cruze,Ford Mustang Convertible,

EUR 1010 for Vauxhall Insignia,Ford Kuga,

EUR 1080 for Hyundai Tucson Aut,

EUR 1200 for Jeep Avenger Ev,Crossback E Tense,Opel Corsa E,Fiat 500e-electric,

EUR 1800 for Romeo Stelvio Winter,D Peugeot 5008,Toyota Corolla Hatch,Audi Q5 Inc,Jaguar E-pace,Volvo Xc40,

EUR 2000 for Cadillac Ct5,Benz Gle,Mercedes E-class,Mercedes-benz C Class Cabrio-benzin-otomatik,Toyota Hiace,

EUR 2800 for Mercedes Gle,Q7 4x4 Winter,Toyota Land Cruiser Prado-4wd,Mercedes E Class,Mercedes Benz Gla 200,

EUR 2200 for Mercedes Glc,

EUR 3500 for BMW X5,

EUR 3000 for Model 3 Lr-electric,Polestar 2,Model Y Lr-electric,

EUR 5000 for Maserati Levante Winter-diesel-4wd,

EUR 670 for Toyota Yaris,

EUR 750 for Fiat Fiorino,

EUR 775 for Ford Puma Hybrid,Polo Hb20,

EUR 790 for Audi A3 O Similar,Peugeot 5008,Jeep Compass,

EUR 800 for 6 7 M3,

EUR 805 for Peugeot 308,Toyota Ch R,Compact Elite,Lynk Co 01,

EUR 840 for Bmw 118d,

EUR 850 for Daily Hayon 20m3,

EUR 880 for Mini Cooper Cabrio,Volkswagen T-roc Cabrio,Volkswagen Beetle,

EUR 900 for C4 Nissan Townstar Van,

EUR 950 for Crafter20m3 With Platform-diesel,Transit Custom 83m3,

EUR 1400 for Mini One,

EUR 805 for Peugeot 308,

EUR 1200 for Renault Captur,

EUR 805 for Toyota Ch R,

EUR 1400 for Picanto At,

EUR 1200 for Dr4.0,

EUR 775 for Ford Puma Hybrid,

EUR 880 for Mini Cooper Cabrio,

EUR 880 for Volkswagen T-roc Cabrio,

EUR 880 for Volkswagen Beetle,

EUR 1191.92 for Opel Astra Estate,

EUR 1400 for Toyota Auris,

EUR 1200 for Jeep Avenger Ev,

EUR 805 for Compact Elite,

EUR 1400 for Mercedes A Class,

EUR 790 for Audi A3 O Similar,

EUR 1200 for Crossback E Tense,

EUR 1800 for Mini Cooper Cabrio 2 Doors,

EUR 1200 for Vauxhall Corsa,

EUR 1191.92 for Renault Zoe,

EUR 809 for Dacia Duster,

EUR 775 for Polo Hb20,

EUR 3000 for Model 3 Lr-electric,

EUR 1800 for Volvo Xc60,

EUR 1400 for Ford Galaxy,

EUR 1400 for Seat Alhambra,

EUR 3000 for Polestar 2,

EUR 1800 for Romeo Stelvio Winter,

EUR 950 for Crafter20m3 With Platform-diesel,

EUR 1200 for Opel Corsa E,

EUR 1400 for Opel Grandland,

EUR 1400 for Volkswagen T-roc,

EUR 1400 for Skoda Kamiq,

EUR 1080 for Alfa Romeo Tonale,

EUR 1800 for D Peugeot 5008,

EUR 950 for Transit Custom 83m3,

EUR 805 for Lynk Co 01,

EUR 1400 for Renault Scenic,

EUR 790 for Peugeot 5008,

EUR 1400 for Bmw 1 Series,

EUR 1800 for Toyota Corolla Hatch,

EUR 1800 for Audi Q5 Inc,

EUR 790 for Jeep Compass,

EUR 1800 for Audi A3 Convertible,

EUR 2000 for Cadillac Ct5,

EUR 2200 for Bmw 5 Series,

EUR 2800 for Mercedes Gle,

EUR 2800 for Q7 4x4 Winter,

EUR 2800 for Toyota Land Cruiser Prado-4wd,

EUR 2000 for Benz Gle,

EUR 1200 for Hyundai i10,

EUR 1400 for Fiat 500 Electric,

EUR 1200 for Fiat 500c Lounge,

EUR 1200 for Fiat 500e-electric,

EUR 1200 for Smart Fortwo,

EUR 1800 for Chevrolet Cruze,

EUR 1110 for BMW X1,

EUR 2000 for Mercedes E-class,

EUR 2000 for Mercedes-benz C Class Cabrio-benzin-otomatik,

EUR 2000 for Toyota Hiace,

EUR 1110 for Mercedes Amg Cla 45,

EUR 1800 for Jaguar E-pace,

EUR 1010 for Vauxhall Insignia,

EUR 1400 for Vauxhall Insignia,

EUR 1400 for Ford Edge,

EUR 1400 for Nissan Qashqai 5 Doors,

EUR 1800 for Volvo Xc40,

EUR 1010 for Ford Kuga,

EUR 3000 for Model Y Lr-electric,

EUR 1800 for Ford Mustang Convertible,

EUR 2800 for Mercedes E Class,

EUR 2800 for Mercedes Benz Gla 200,

EUR 1400 for Mystery Car,

Theft Insurance Excess differs by car model:

EUR 670-3500 for Dacia Duster,Alfa Romeo Tonale,

EUR 1015 for Nissan Leaf,

EUR 1050 for Mitsubishi ASX,

EUR 1080 for Nissan Qashqai,

EUR 1102.53 for Opel Corsa,

EUR 1106.78 for International Mystery,

EUR 1110 for Bmw X1,Mercedes Amg Cla 45,

EUR 1162.12 for Opel Astra,

EUR 1191.92 for Opel Astra Estate,Renault Zoe,

EUR 1200 for Renault Captur,Dr4.0,Vauxhall Corsa,Hyundai I10,Fiat 500c Lounge,Smart Fortwo,

EUR 1500 for Mercedes C-class,

EUR 1508 for Compact Elite,

EUR 1600 for Toyota Proace,

EUR 1800 for Mini Cooper Cabrio 2 Doors,Volvo Xc60,Audi A3 Convertible,Chevrolet Cruze,Ford Mustang Convertible,

EUR 1010 for Vauxhall Insignia,Ford Kuga,

EUR 1080 for Hyundai Tucson Aut,

EUR 1200 for Jeep Avenger Ev,Crossback E Tense,Opel Corsa E,Fiat 500e-electric,

EUR 1800 for Romeo Stelvio Winter,D Peugeot 5008,Toyota Corolla Hatch,Audi Q5 Inc,Jaguar E-pace,Volvo Xc40,

EUR 2000 for Cadillac Ct5,Benz Gle,Mercedes E-class,Mercedes-benz C Class Cabrio-benzin-otomatik,Toyota Hiace,

EUR 2800 for Mercedes Gle,Q7 4x4 Winter,Toyota Land Cruiser Prado-4wd,Mercedes E Class,Mercedes Benz Gla 200,

EUR 2200 for Mercedes Glc,

EUR 3500 for BMW X5,

EUR 3000 for Model 3 Lr-electric,Polestar 2,Model Y Lr-electric,

EUR 5000 for Maserati Levante Winter-diesel-4wd,

EUR 670 for Toyota Yaris,

EUR 750 for Fiat Fiorino,

EUR 775 for Ford Puma Hybrid,Polo Hb20,

EUR 790 for Audi A3 O Similar,Peugeot 5008,Jeep Compass,

EUR 800 for 6 7 M3,

EUR 805 for Peugeot 308,Toyota Ch R,Compact Elite,Lynk Co 01,

EUR 840 for Bmw 118d,

EUR 850 for Daily Hayon 20m3,

EUR 880 for Mini Cooper Cabrio,Volkswagen T-roc Cabrio,Volkswagen Beetle,

EUR 900 for C4 Nissan Townstar Van,

EUR 950 for Crafter20m3 With Platform-diesel,Transit Custom 83m3,

EUR 1400 for Mini One,

EUR 805 for Peugeot 308,

EUR 1200 for Renault Captur,

EUR 805 for Toyota Ch R,

EUR 1400 for Picanto At,

EUR 1200 for Dr4.0,

EUR 775 for Ford Puma Hybrid,

EUR 880 for Mini Cooper Cabrio,

EUR 880 for Volkswagen T-roc Cabrio,

EUR 880 for Volkswagen Beetle,

EUR 1191.92 for Opel Astra Estate,

EUR 1400 for Toyota Auris,

EUR 1200 for Jeep Avenger Ev,

EUR 805 for Compact Elite,

EUR 1400 for Mercedes A Class,

EUR 790 for Audi A3 O Similar,

EUR 1200 for Crossback E Tense,

EUR 1800 for Mini Cooper Cabrio 2 Doors,

EUR 1200 for Vauxhall Corsa,

EUR 1191.92 for Renault Zoe,

EUR 809 for Dacia Duster,

EUR 775 for Polo Hb20,

EUR 3000 for Model 3 Lr-electric,

EUR 1800 for Volvo Xc60,

EUR 1400 for Ford Galaxy,

EUR 1400 for Seat Alhambra,

EUR 3000 for Polestar 2,

EUR 1800 for Romeo Stelvio Winter,

EUR 950 for Crafter20m3 With Platform-diesel,

EUR 1200 for Opel Corsa E,

EUR 1400 for Opel Grandland,

EUR 1400 for Volkswagen T-roc,

EUR 1400 for Skoda Kamiq,

EUR 1080 for Alfa Romeo Tonale,

EUR 1800 for D Peugeot 5008,

EUR 950 for Transit Custom 83m3,

EUR 805 for Lynk Co 01,

EUR 1400 for Renault Scenic,

EUR 790 for Peugeot 5008,

EUR 1400 for Bmw 1 Series,

EUR 1800 for Toyota Corolla Hatch,

EUR 1800 for Audi Q5 Inc,

EUR 790 for Jeep Compass,

EUR 1800 for Audi A3 Convertible,

EUR 2000 for Cadillac Ct5,

EUR 2200 for Bmw 5 Series,

EUR 2800 for Mercedes Gle,

EUR 2800 for Q7 4x4 Winter,

EUR 2800 for Toyota Land Cruiser Prado-4wd,

EUR 2000 for Benz Gle,

EUR 1200 for Hyundai i10,

EUR 1400 for Fiat 500 Electric,

EUR 1200 for Fiat 500c Lounge,

EUR 1200 for Fiat 500e-electric,

EUR 1200 for Smart Fortwo,

EUR 1800 for Chevrolet Cruze,

EUR 1110 for BMW X1,

EUR 2000 for Mercedes E-class,

EUR 2000 for Mercedes-benz C Class Cabrio-benzin-otomatik,

EUR 2000 for Toyota Hiace,

EUR 1110 for Mercedes Amg Cla 45,

EUR 1800 for Jaguar E-pace,

EUR 1010 for Vauxhall Insignia,

EUR 1400 for Vauxhall Insignia,

EUR 1400 for Ford Edge,

EUR 1400 for Nissan Qashqai 5 Doors,

EUR 1800 for Volvo Xc40,

EUR 1010 for Ford Kuga,

EUR 3000 for Model Y Lr-electric,

EUR 1800 for Ford Mustang Convertible,

EUR 2800 for Mercedes E Class,

EUR 2800 for Mercedes Benz Gla 200,

EUR 1400 for Mystery Car,

USD for other car models.

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

2.1 km from Barcelona Airport

Railway Stations

10.6 km from Sants Estacio

16.2 km from Clot Rail Station

Hotels

13.7 km from Cosmo Apartments Passeig de Gràcia

13.8 km from Apartamento PAAL Ronda de Sant Pere

Other Landmarks

13.2 km from Reial Plaza

13.4 km from Plaça Catalunya

13.6 km from La Pedrera

FIND ME A CHEAP RENTAL

Leaflet

Map view of Hertz Store Location

coordinates: 41.3007794 2.058352

Location Images

The Rental Desk

Guest Reviews

Total points： 6.6 / 10 Average

Vehicle condition: 1.5
Vehicle cleanliness: 1.6
Spaciousness: 1.6
Counter staff: 1.5
Pick-up location: 1.4
Drop-off location: 1.1
Pick-up time: 0-10 mins
Drop-off time: 10-30 mins

M.Withington
Barcelona
9.3 /10 Excellent
Reviewed: Wednesday, March 26, 2025
Great customer service didn't have to wait. Would defiantly book with you again
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B.Battams-Scott
Barcelona
9.3 /10 Excellent
Reviewed: Wednesday, March 26, 2025
The guy on our return was quite rude. The way he drove the rental car, the way he accused us of damaging the car. The Canadian guy when we arrived couldn't have been more friendly and helpful.
Read More >
J.Pearn
Barcelona
3 /10 Poor
Reviewed: Wednesday, March 26, 2025
The car had 24 pieces of damage. The car was not available on pick up. The car when arrived was difficult to find. The staff were not helpful
Read More >
P.Naidoo
Barcelona
9.3 /10 Excellent
Reviewed: Wednesday, March 26, 2025
The return office was closed and we were sked to drop off the key in a box. This leaves the customer feeling insecure as the vehicle isnt checked for scratches etc.
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Frederic Gregory
Barcelona
10 /10 Excellent
Reviewed: Wednesday, March 26, 2025
Excellent service, the Spanish guy was very nice.
Read More >
Juliet Wyclif(fe)
Barcelona
2 /10 Poor
Reviewed: Wednesday, March 26, 2025
They said they close at 12pm, but when we arrived at 11am, no one was there. When we picked up the car, they upgraded us without informing, due to the language barrier we didn't know. We booked for 3800 on QEEQ, but at the rental company it became over 6000; it felt like we were completely scammed because of the language barrier.
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Cora Caroline
Barcelona
6 /10 Average
Reviewed: Wednesday, March 26, 2025
It took some effort to find the drop-off location. See the comments below. The drop-off was okay, I guess.
Read More >
Upton Newton
Barcelona
6 /10 Average
Reviewed: Wednesday, March 26, 2025
Honestly, the service was just average. I bought full insurance through Zuzuche, but they still tried to sell me their own insurance, explaining how much I might have to pay if there was an accident. The car they provided was quite old and had many scratches, so make sure to check it thoroughly.
Read More >
Alma Hubbard
Barcelona
2 /10 Poor
Reviewed: Wednesday, March 26, 2025
I placed my car rental order at least two months in advance, yet I had to wait over an hour to complete the paperwork and our chosen model wasn't available. Despite booking so early, they switched our car and made us wait so long. I have no idea what you guys are doing.
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Marvin Curme
Barcelona
2 /10 Poor
Reviewed: Wednesday, March 26, 2025
I clearly stated on my phone that I did not want any additional services, but I was unknowingly charged for insurance. This is outrageous and unacceptable! My friend rented a car from another company, Europcar, and also faced pressure to buy insurance. She asked me to translate her refusal, and although the representative was not pleased, they did not charge her for insurance. Hertz’s behavior is infuriating and disgusting! The female staff member clearly nodded and understood my request for no insurance, but the final bill still included over 300 euros for insurance.
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Osborn Nico(l)
Barcelona
4 /10 Average
Reviewed: Wednesday, March 26, 2025
Had to wait an hour in line to handle the rental, by the time we finished, it was already dark.
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Rod Black
Barcelona
8 /10 Very good
Reviewed: Wednesday, March 26, 2025
The vehicle was poorly maintained; after driving less than 100 kilometers, an AdBlue warning appeared. Not having driven a diesel before, I didn't know what AdBlue was and almost had a breakdown. Ended up spending money on AdBlue myself, which delayed my trip by nearly an hour.
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Herbert Jordan
Barcelona
6 /10 Average
Reviewed: Wednesday, March 26, 2025
Average service attitude
Read More >
Penny DuBois
Barcelona
10 /10 Excellent
Reviewed: Wednesday, March 26, 2025
The car rental counter is located in Terminal 2 and is clearly marked. The pickup process was simple and smooth. After completing the paperwork, you go to the parking lot and find the key counter. The process was seamless and the staff were welcoming.
Read More >
Bing Smith
Barcelona
2 /10 Poor
Reviewed: Wednesday, March 26, 2025
They took advantage of us not understanding English, and noted on the rental form that we chose prepaid fuel. When I questioned this, the staff claimed it was a fuel deposit for returning the car at a different location, and it would be refunded if returned full. But the bank charges showed no refund, and they overcharged by $300. No idea what the fee is! Never renting from Hertz or Thrifty again!!!! Currently trying to find out through the rental platform what the $300 charge is for.
Read More >
Willie Haggai
Barcelona
4 /10 Average
Reviewed: Wednesday, March 26, 2025
The paperwork took an hour. Initially, they said there was no automatic transmission available, then they gave me a diesel Renault. The problem with this big car was that I couldn't drive it out of the parking lot, so I had to come back and exchange it. It was quite a hassle. Even though I had already bought full insurance, they still made me buy insurance. Since I don't understand Spanish, they said it was a deposit that would be refunded. I was with my child, so I signed it. Later, when I asked the rental company, they confirmed I already had full insurance. Just a reminder, do not sign if the amount doesn't match when you pick up the car!
Read More >
Zebulon Lena
Barcelona
10 /10 Excellent
Reviewed: Wednesday, March 26, 2025
The store has two counters, there were no other customers in front of us, so my friend and I processed at the same time, very efficient and good service.
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Ada Clement
Barcelona
8 /10 Very good
Reviewed: Wednesday, March 26, 2025
The car rental customer service was a Spanish lady who tried to sell me additional insurance. Despite me showing proof that I had already purchased full coverage, she refused to look at it and exaggeratedly claimed, 'What you bought is yours, what I recommend is mine. If you didn't buy it...!' We firmly and repeatedly emphasized that we would not purchase additional insurance. We resolutely said NO! Then she got a bit angry and ignored me. After a standoff, I asked if I could get the car keys. She responded that it wasn't 3 PM yet, which was my scheduled pickup time. So, I stepped back a few steps, waited for a few minutes, and received a pickup note or possibly a contract. She vaguely pointed to the side with her hand. I assumed I had to get the keys from the neighboring window, but the lady at the neighboring window told me to go to the parking lot at the back to get the car! Apart from the unpleasant experience with the insurance upselling, everything else was fine. If I had accepted her insurance offer, the total cost would have reached 600 Euros, which is double the price!
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Rosalind Wilmot(t)
Barcelona
10 /10 Excellent
Reviewed: Wednesday, March 26, 2025
Good
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Natividad Harrison
Barcelona
10 /10 Excellent
Reviewed: Wednesday, March 26, 2025
Renting a car in Europe is actually quite convenient, as long as you have all the necessary documents, the process is very quick. However, the rental office may upsell insurance and vehicle upgrades. Personally, I think buying full insurance at the rental office is necessary when traveling abroad—it’s more convenient than dealing with claims back home after an accident abroad. So I purchased it. As for the vehicle upgrade, since the available upgraded model was the new Mercedes C200D, and as a car enthusiast, I couldn't resist choosing it. Overall, spending money always feels worth it.
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Dylan Aldridge
Barcelona
8 /10 Very good
Reviewed: Wednesday, March 26, 2025
Good and satisfactory
Read More >