SAN DIEGO AIRPORT CAR RENTAL REVIEWS

Excellent service from agent in San Diego.

Worked well, and car from a reputable company. Would not hesitate to use QEEQ.COM again.

I was denied upgrade & points by Hertz despite entering my Hertz Gold membership with QEEQ….. ?

I was denied upgrade & points by Hertz despite entering my Hertz Gold membership with QEEQ….. ?

Waited over two hours to pick up my rental. The line was long and was not moving for hours because they were understaffed.

Price for the rental was great! Easy process to book.

Budget added on additional charges that were not explained and far exceeded those suggested by QEEQ. I had no idea they were coming as the process was not explained to me it was simply deducted at the end and did not resemble any charge suggested by QEEQ. Budget seems to have no way for me to rectify this short of phoning and sitting on the phone for hours, they have no email contact details. I am thoroughly dissuaded from renting from them again.

I am very unhappy that the suggested charges from yourselves are not what I was charged by the company. It means that the price quoted was incorrect and as such I see no point in using you again

Great, couldn't be happier

Really easy - price was too good to be true!

Car had a built in SatNav which was essential, but the upgrade was $280 ($20 dollars per day), over half again the $440 we paid QEEQ for the original booking.

The female Customer Service operative I spoke to on 22/04/22 was extremely helpful. She went far beyond what I expected and I am very grateful for the care, attention and dedication she showed. Many thanks.

Very satisfied

I purchased my own additional insurance cover and explained this to the person at the counter, however they still added $185 worth of insurance I didn't need or ask for. After some time on the phone to customer services on our return home I manged to get them to credit my account.

No me respetaron el precio por el cual pague de inicio. En QEEQ, me querían cobrar 1500 usd de más por seguros que no quería yo

Las tarifas que uno paga no son las que algo al terminarla pagando

Hertz were fine. Managed to get the car a day early for just an extra $44 so that was handy!

They were brilliant. QEEQ send you everything you need and there were no issues at all. 10/10.

I had to extend the reservation, qeeq was unable to do this, For 2 days I was unable to reach anyone via phone at the Hertz station, so I had to DRIVE there in order to change the reservation. Very old fashioned, not good service….

I picked up the car on the evening of 9/19 at the San Diego airport location. The customer service representative, a South American woman with long fake eyelashes, forcibly sold me insurance. I said I didn't need it, but it still showed up on the bill. I was just focused on signing and didn't carefully check the details on the screen. Later, I never received any contract, not even by email! Next time, I will thoroughly review the contract before signing! If there were any recordings at the site, I would definitely file a complaint!

Good car selection

Smooth no issues

The staff was courteous and the car was nicely cleaned. Just a heads up Ace will make you purchase their liability insurance. Although that was the case, the rental was well worth the money spent.

Qeeq was great. It was easy to book and to get in contact with customer service when I needed to ask questions or get clarification.

Das Auto lief perfekt. War extrem zufrieden da ich sehr viel gefahren bin. Top Wagen für die Ferien.

Buchung hat alles soweit geklappt wie erwartet. Leider war der Cabrio Camaro nicht zu haben aber der Cabrio mustang war super.

料金も安く使い勝手が良いです。

お手頃な車を見つけやすく便利です。

The count staff, i didn't get his name but he was very professional and delivered excellent service.

The staff was very efficient. They are likely familiar with the process of renting to non-US driver's licenses due to proximity to Mexico.

Agent at counter asked me if a Mitsubishi Galant was ok? I said "yes that's fine". At the end of the transaction I went to go look for car at the spot and it ended up being a Ford Fiesta instead. Not what she stated, so I was disappointed about that. And the fact that the car was not washed. SMH

Quite satisfied, please avoid changing cars during the rental process.