BOSTON LOGAN INTERNATIONAL AIRPORT CAR RENTAL REVIEWS

No. I didn’t get the vehicle I booked for. Instead given a freshly returned one which wasn’t clean or washed.

My English isn't very good, but the counter staff were quite patient.

The car was in good condition, and during pickup, there were 7-8 cars to choose from. The downside is that the ETC is fixed at 9 USD per day.

The staff was friendly, and the car return was convenient.

Advantage sign was small and I missed it

Great and best price!! Love the app although none of the discounts applied to any of the cars I looked at and I looked at a lot

I expected Chrysler Mini Van, but they assigned Dodge Mini Van. I asked to a Mini Van other than Dodge, but they did accept my request. I drove a Dodge Mini Van for 5 days, but car condition and quality was very very terrible. Finally I asked to change to other than Dodge, but they changed to other Dodge Mini Van because they had only Dodges. I drove the second Dodge for 7days, which was also very terrible. I rent cars very frequently, but I had never experienced with that kinds of terrible cars and will never rend Dodge Mini Vans.

I would like to ask Easyrentcars to ask rental car company to assign a Mini Van other than Dodge to me when I reserve a Mini Van in future. If it is not confirmed I may not be able to reserve a Mini Van.

Easy pick up from rental counter (short wait due to several planes arriving). Counter staff very pleasant. Van was ready, found some dents on vehicle and staff took care of the issue. Easy return. Simple process.

Love the website, simple and easy to navigate. Great prices, reasonable rates.

Clearly informed that all insurance was fully purchased and no additional insurance was needed, but it was still added without notification. Judging from previous user reviews, this is not the first time, and it certainly won't be the last. I will never use this company again. Future renters should be very careful not to fall into this trap.

Over booking on convertible none available at pick up time took over an hour to locate one

Excellent ex

Charged more on the spot under the pretense of additional taxes.

Only issue was the writing on the passenger side window and several small scuff marks on the Evoques body. Would have expected a bit better external detailing for a high end SUV

Booking was smooth and easy. Great experience and great price.

They don’t have the truck.They give me a mini van instead. Not very happy. The car was bumped and have noise when I driving or turning.

Shared the same counter with Avis. Although there were many people, they had the most open windows. The wait time was within 15 minutes.

Car booked was a mid size SUV however the car offered was a very small SUV and could fit only 2 suitcases. We were told this was still "Mid Size". Dollars charges for road tolls very high compared to other companies.

Easy booking but should show exactly what is or is not included in the insurance package and what additional fees to expect from rental company.

The car was ok but the tariff didn’t match with the one on the app it was more expensive at the moment of pick up

The app was great

Easy car pickup process, quick drop-off. No issues, no hassles. Competent customer service Reps. Thrifty is a car rental company I can trust.

Easyrentcars booking process was very smooth.

I though that the staff were very ignorant and unhelpful when I needed assitance with the child seat, also I asked for a toll tag and never received it, there seemed to be nobody at the desk when I needed assistance. Need more task lighting in the pick up area, how is anyone suppose to install a seat in bad lighting

Booking was a breeze

The counter staff person, TeAndre, was super friendly and helpful, he even walked us up personally and carried our car seat. I felt very valued by the workers at Dollar.

Booking was easy, the price was excellent, the vehicle was just what we were looking for. Thanks!

Very smooth pickup and drop off experience.

Great customer service.

This was exaxtly the same as if we had reserved wirh Budget to start with, only with a much better price.

Fantastic price for a one-way rental. I will use Easyrentcars from now on.