KEFLAVIK CAR RENTAL REVIEWS

First They did not have the vehicle we booked. They then said they were upgrading us and tried to give us a 9 person van. As you can imagine not ideal for traveling for parking or expense if gas. Not really an upgrade. Then they gave us an old minivan. Not what we had booked but better than the 9 person van!

The car was pretty beat up. Supposedly an upgrade that I should not have agreed to. The car has so many dents and rattles. Worst rental car I have ever rented.

Professional staff and big selection!

Easy to use with great loyalty reward points

Their services were excellent.

Quick and efficient car pickup and return process

Some of the small cars were a little banged up or missing hubcaps. On the exterior, ours was fine, but they left trash in the back floorboard! I guess we got what we paid for.

The pick up service was excellent and very quick. We were surprised how nice the car was as well and that the car had a GPS.

Seamless experience

The "prepaid fuel" option was quite misleading, the staff suggested was going to be cheaper - which is only the case when the full tank is actually used. It felt like a try to squeeze extra money.

Gold car was wonderful to deal with. Nice car, low kilometres, economical to drive, clean inside and out. We reviewed the car together with the gold car representative for any previous damage. We felt confident that the car would get us around Iceland without any surprises. Check in was prompt and courteous. We would definitely use gold car again. They did offer insurance if we wanted it, and we were ready with documents to turn it down. There was no hard sell.

Easy car was easy to use, and delivered what they promised. We were satisfied with the process. When reading data in the website, we understood that we might get an up sell, and were ready with appropriate documents.

Already booked online but still had to wait for more than half an hour.

I was charged £170 for windscreen damage that did not happen in my rental but they would not listen - very poor!!

Was fine

No Yes Everything could be better ! Never will rent from green motion

Car was perfectly adequate But rental agreement refers to Avis for airport rental logistics ( there is also Payless sign below Avis) After long wait agent states that this is wrong location and Payless renters have to do all the paperwork at pickup location

Better explanation about specific airport arrangements (or communicating to local agents that signs need to be on display to explain procedure)

スタッフが、非常に親切‼️

文句無し、グレードアップして貰いました❗

This car and the whole renting process were easy and wonderful!

The service was very attentive and thorough.

Overall service was quite satisfactory. They clearly explained all the driving precautions.

No problem if you don't speak English; the staff are patient and use Google Translate to communicate. Car pickup is conveniently right at the entrance.

There was almost no queue, and the attendant was very nice.

I got a good vehicle, a Suzuki Jiminy, although it was barely large enough for our luggage. The car performed well but was very expensive. I realize everything in Iceland in the summer is expensive though.